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campilider motorhomes - motorhome motorhome and rv travel companies

campilider motorhomes - motorhome and rv travel motorhome

Campilider Motorhomes

Founded in 2004, Campilider is a company that is consistent in generating and securing interest for tourism in Portugal.
We are exclusive importers and representatives of the prestigious motorhomes brands Ahorn and Blucamp for Portugal. These brands offer excellent comparison to price and quality. With these brands, we aim to raise the quality standards and comfort to the customer at very accessible prices.

To complement this leisure activity, we have at your disposal a great variety of accessories available to equip your motorhome at any moment.

With us, it will be easier to discover Portugal and new places beyond frontiers.
Visit us at our facilities at Ovar, or if you prefer, contact us for further information.

Your vacation in Portugal is the best one with Campilider…we’ll be waiting for your visit!



Campilider Motorhomes Rental Terms

Dear Customer, upon conclusion of a contract on the booking of a motorhome, the following Rental Terms and Conditions (to the extent effectively agreed) will become part of the contract coming about between our Company (hereinafter referred to as the ,Rental Company“) and you. Please read these Terms and Conditions of Business carefully!

1. Scope, contents of contract, jurisdiction
1.1 The following Rental Terms and Conditions (Standard Terms and Conditions of Business, hereinafter referred to as ,Terms and Conditions“) of Campilider (hereinafter referred to as the "Rental Company“) apply exclusively. Others Terms and conditions which contradict or deviate from the Standard Terms and Conditions of the Rental Company will not be recognised.
1.2 The sole subject of the contract with the Rental Company is the hiring out of the motorhome. The Rental Company is under no obligation to provide travel services, and in particular, no package of travel services.
1.3 In the event of a booking, a rental contract will arise between the Rental Company and the Hirer(s) which is solely subject to Portuguese law. The Hirer will organise his journey himself and make use of the vehicle on his own responsibility. The rental contract is limited to a specific period as agreed.
1.4 All agreements between the Rental Company and the Hirer must be concluded in writing.

2. Minimum age authorised drivers
2.1 The Hirer and any other driver must be at least 23 years old. The Hirer and any other drivers must have been in possession of a Class B or comparable national driving licence for at least two years.
2.2 Please note that all the Rental Company‘s vehicles have a total weight of 3.5 tonnes or less and that to drive these vehicles a Class B or comparable national driving licence is required.
2.3 The vehicle may only be driven by the Hirer and the drivers authorised by him. Under exclusion of the covering of the insurance and, therefore, considered as not safe, the Customer agrees to not allow the vehicle to be driven by persons who aren’t its companions and the vehicles can only be driven when the customer/main driver is inside of the vehicle. Each driver must fulfil the described requirements in point 2.1.
2.4 The Hirer is under an obligation to record the names and addresses of all drivers to whom he entrusts the vehicle, for however short a time, and supply this information to the Rental Company on request. The Hirer bears the same responsibility for the actions of any driver to whom he supplies the vehicle as for his own.

3. Hire charges and their calculation, rental period
3.1 The hire charges applicable are those stated in the version of the Rental Company‘s price list in force at the time the contract is concluded. The minimum rental period is 3 days during low and mid seasons and 7 days during high season. The prices applicable are those for the season indicated in the price list within which the rental period booked falls.
3.2 The relevant hire charge includes unlimited mileage, insurance cover as described in Section 12 and the vehicle manufacturer‘s guarantee.
3.3 The daily rates applicable will be charged for each calendar day completed or commenced during the rental period. The rental period will begin when the Hirer takes possession of the motorhome at the rental station and end when the rental station employee takes it back.
3.4 If the vehicle is returned after the time agreed in writing, the Rental Company will charge € 25,00 per hour completed or commenced (up to a maximum equal to the relevant full day price for each day late). Any costs incurred as a result of a subsequent hirer or any other person making claims against the Rental Company on the grounds that a vehicle was supplied late must be borne by the Hirer.
3.5 If the vehicle is returned before the expiry of the agreed rental period, the full contractually agreed hire charge must be paid.
3.6 The motorhome will be supplied with a full tank and must be returned in the same condition. Otherwise, the Rental Company will charge the price per litre of diesel necessary to re-full the tank and a service fee of EUR 9,00. Fuel and running costs during the rental period must be borne by the Hirer. In the case of different fuel type introduction of the used one for the vehicle, the Customer is responsible for the cleaning expenses to the integral substitution of the fuel, dismount and laundering of the deposit, refining of the engine and other possible damages to the vehicle, without opposition to its sums.


4. Reservations and changes to bookings
4.1 Reservations are only binding after they have been confirmed by the Rental Company as described in Subsection 4.2, and then only for vehicle groups, not for vehicle types. This will apply even if a specific vehicle type is mentioned as an example in the description of the vehicle group.
4.2 Full payment is required at the time of booking confirmation. Only then will the reservation become binding on both parties. If the Hirer exceeds this deadline, the Rental Company will cease to be bound by the reservation.

 

TEMPORARY CANCELLATION POLICY:

Bookings made between the 12-31 March 2020 can cancel free of charge till 14 days prior to Pick-Up.


If the renter cancels the binding reservation, the following cancellations charge becomes due:
- Please note the initial deposit is non-refundable
- Up to 93 days before pick up day: 25% of the rent
- From the 92 to 33 days before pick up day: 50% of the rent
- From 32 to 4 days before pick up day: 80% of the rent
- 3 days prior to pick up or if the vehicle is not taken over (no show): 95% of the rent.

4.3 Changes may be made to a reservation confirmed to the Hirer from the date of reservation until at least three days before the agreed commencement of the rental period, as long as the Rental Company has an alternative capacity and the alternative booking corresponds to amount to the first. Later changes are not permitted. Campilider recommends a travel cancellation expenses insurance.

Travel insurance
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases, this will cover any losses incurred if you are forced to cancel your booking.

5. Terms of payment, security deposit
5.1 The predicted hire charge, calculated on the basis of the booking details, must be paid immediately on confirmation of hire. Credit cards accepted are Visa and Mastercard.
5.2 The security deposit of € 600,00 must be deposited with the Rental Company, free of any charges, at the latest when the vehicle is collected. Surcharge 11€ per day.
5.3 In the case of short-notice bookings also due immediately.
5.4 The Rental Company will reimburse the security deposit in a maximum of 8 days after the delivery day, as long as the vehicle is returned as required. Any charges incurred in addition to the hire charge paid in advance by the Hirer will be deducted from the security deposit when the vehicle is returned.
5.5 If the Hirer defaults on payment, interest will be charged in accordance with the statutory regulations in force.

6. Collection, return
6.1 Before taking the wheel, the Hirer is under an obligation to take part in a detailed introduction to the vehicle by the Rental Company‘s experts at the collection centre. The Rental Company is entitled to refuse to hand over the vehicle until this introduction has taken place. If the handover is delayed due to the fault of the Hirer, he must bear any costs incurred as a result.
6.2 Vehicles can be collected from Monday to Friday between 3 PM and 5 PM. They may be returned from Monday to Friday between 10 AM and 11 AM. Collections or returns out of these times or at Saturdays are possible by prior arrangement. This will incur an additional charge of EUR 35,00. The days of collection and return will be charged together as a single day, as long as a total of 24 hours is either not exceeded or only exceeded due to the fault of the Rental Company. In the case of incidence at distinct seasons, will prevail the price of the pick-up day.
6.3 Vehicles are clean when they handed over and must be clean when they are returned. If the cleaning of the interior and/or emptying of the toilet cartridge has only been carried out partially or not at all when the vehicle is returned, a cleaning charge of € 100,00 will be levied.

7. Prohibited use, duty of care
7.1 The Hirer is prohibited from using the vehicle as follows: to participate in motor sport events and vehicle tests, to transport easily inflammable, poisonous or otherwise dangerous substances, to commit Customs or other criminal offences, even if these are only punishable according to the law applicable in the place where the offence was committed, for rental to a third party or for the commercial transport of passengers or for any other use going beyond that agreed by contract, in particular driving on terrain not intended for the purpose. It’s also forbidden to put stickers, stamps or something else similar in the vehicle.
7.2 The vehicle must be treated carefully and appropriately and properly locked on all occasions. The regulations and technical rules applicable to its use must be complied with. Its running condition, in particular, oil and water levels and tyre pressure, must be monitored. The Hirer undertakes to check regularly to make sure that the vehicle is in a roadworthy condition.
7.3 All vehicles are non-smoking vehicles. Pets are not allowed. Otherwise, cleaning expenses are €100, which result from non-observance, have to be paid by the hirer.

8. What to do in the event of an accident
8.1 After an accident, theft or damage by fire or collision, the police must be informed immediately and also the Rental Company via the Service Hotline (shown on confirmation letter) at the latest immediately after the working day following the day of the accident/incident. It is not permitted to accept any third-party claims as valid.
8.2 Even in the case of very slight damage, the Hirer must prepare a detailed written report for the Rental Company, including a sketch.
8.3 The accident report must, in particular, include the names and addresses of anyone involved and any witnesses, together with the licence numbers of all vehicles involved.

9. Journeys abroad
Journeys abroad within Europe are permitted. Journeys to countries outside of Europe are subject to the prior approval of the Rental Company. Journeys to areas affected by war or crisis are prohibited.
Please note: Vehicles could go to every country covered by insurance, which is not valid to: Albania, Bulgaria, Bosnia-Herzagovina, Russia, Israel, Iran, Marocco, Romania, Tunisia, Turque, Ukraine.

10. Defects in the motorhome
10.1 Any claims to compensation by the Hirer on the basis of defects for which the Rental Company is not responsible are hereby excluded.
10.2 Any defects in the motorhome or its fittings/equipment which are discovered after the commencement of the hire must be reported to the Rental Company in writing by the Hirer within a maximum of four weeks after returning the vehicle. Any claims to compensation on the
basis of defects reported later are hereby excluded.

11. Repairs, substitute vehicle
11.1 Repairs which are necessary in order to maintain the vehicle in a good working and roadworthy condition during the rental period may be ordered by the Hirer up to € 100,00 without consultation. Repairs going beyond this may only be ordered with the consent of the Rental Company. The Rental Company will bear repair costs on production of the original invoices and the parts replaced, as long as the Hirer is not liable for the damage pursuant to Section 12 below. This does not apply to tyre damage.
11.2 If a defect for which the Rental Company is responsible makes such a repair necessary, and if the Hirer does not rectify the defect on his own initiative, the Hirer must notify the Rental Company of the defect immediately and set a reasonable deadline for its repair. Any circumstances specific to a particular country (e.g. infrastructure) which delay the repair must be taken into account here to avoid disadvantage to the Rental Company.
11.3 If the motorhome is destroyed without any fault on the part of the Hirer or if it appears likely that its use will be prevented or withdrawn for an unreasonably long time, the Rental Company will be entitled to supply the Hirer with an equivalent substitute vehicle within a reasonable period. If the Rental Company supplies an equivalent substitute vehicle, nothing more could be claimed. If in such a case the Rental Company offers a motorhome from a lower price class and this is accepted by the Hirer, the Rental Company will reimburse to the Hirer the difference between this and the price already paid in advance by the Hirer. If, for any reason not concerned to Campilider (theft, accident, etc.), it’s impossible to fulfil the service on the pickup date, the money received will be reimbursed and nothing more could be claimed. Mechanical problems during rental should be claimed to chassis manufacturer (Ford/Fiat).

12. Hirer‘s liability, insurance
12.1 The Hirer will be liable for any loss/damage not covered by comprehensive insurance subject to a limit payable by the Hirer of € 600.00 per claim. Surcharge 11€ per day. This limit cannot be excluded.
12.2 If the Hirer causes loss/damage culpably, he will additionally be liable in the following cases:
- if loss/damage was caused by impaired ability to drive due to drugs or alcohol
- if the Hirer or a driver to whom the Hirer has supplied the vehicle leaves the site of an accident without justification
- if the Hirer fails to call the police to an accident, contrary to the obligation imposed by Section 8 unless this breach of obligation does not affect either the establishment of the cause of the loss/damage or of its amount
- if the Hirer breaches any other obligations imposed by Section 8 unless this breach of obligation does not affect either the establishment of the cause of the loss/damage or of its amount
- if loss/damage is due to usage prohibited by Subsection 7.1
- if loss/damage is due to a breach of an obligation imposed by Subsection 7.2
- if loss/damage is caused by an unauthorised driver to whom the Hirer has supplied the vehicle
- if loss/damage is due to a failure to take account of the vehicle‘s
- if loss/damage is due to a failure to comply with load regulations
12.3 To avoid increasing costs due to expenses incurred to establish the amount of the damage suffered, the Rental Company will in the event of accident damage initially supply the Hirer on request with sample invoices for the type of case concerned.
12.4 The Hirer is liable for all fees, charges, fines and penalties imposed upon the Rental Company in connection with the use of the vehicle unless these are incurred due to the fault of the Rental Company.
12.5 More than one Hirer will be generally and severally liable.

13. Rental Company‘s liability, expiry by limitation
13.1 The Rental Company bears unlimited liability for deliberate action and gross negligence. In the case of simple negligence, the Rental Company is only liable for foreseeable loss/damage typical of the type of contract concerned where there is a breach of an obligation the meeting of which is of particular importance for the achievement of the purpose of the contract (cardinal obligation). This standard of liability also applies in cases of obstacles to performance at the time of the conclusion of the contract.
13.2 The above limitations and exclusions of liability do not apply to claims based on injury to life, limb or health or infringements of liberty.
13.3 Claims which are not excluded by Subsection 13.1, but only limited in size, will expire by limitation one year after the commencement of awareness or grossly negligent unawareness of the circumstances giving rise to the claim and the identity of the person liable. With the
exception of claims for damages based on injury to life, limb or health or infringements of liberty, claims to damages will expire by limitation five years after they arise, regardless of awareness or grossly negligent unawareness.

14. Legal venue
For all disputes arising out of or in connection with the hire contract for the motorhome, it is hereby agreed that the legal venue will be the Tribunal da Comarca de Vale de Cambra with express resignation to any another one.

Additional Equipment
Baby seats: In Portugal, children up to 12 years old must use a child seat. Guaranteed on pre-request. The Rental Company has seats for all ages and clients to choose at arrival.

Bedding kit: 1 sleeping bag and 1 pillow.

The kitchen kit has 1 pan 12,5 cm with cover 1 pan 14,5 cm with cover 1 pot 13 cm with cover 1 pot 20 cm with cover 1 frying-pan 20,5 cm 3 kitchen tools 1 lighter Forks, knives, spoons, glasses, dishes, etc. for 2 people.

Terms of booking on this website

The following terms relate to the booking service provided to you by Motorhome Republic. The booking service includes the Motorhome Republic site, the software associated with the site and the facility to enter into transactions with certain parties whose content appears on the site. You agree to these terms with us in respect of the booking service, in addition to the terms of your rental above which apply directly between you and your chosen third party travel provider (“Third Party Provider”).

Information disclaimer

The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a Third Party Provider’s error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage or for any accident, injury, delay or loss of enjoyment arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

Your rental and use of a vehicle booked through our site will be governed by the terms of the rental agreement with the Third Party Provider. The rental agreement and any other documentation provided to you by the Third Party Provider is between you and the Third Party Provider and we will not be liable to you or to any third party in any way in relation to that agreement or your vehicle or rental service where your booking has been properly processed by us. We are not responsible or liable to you for (i) the acts or omissions of the Third Party Provider in respect of your booking or in the course of delivering the rental service to you; or (ii) any disputes in respect of your booking with that Third Party Provider or that service, except in each case to the extent that responsibility for those matters may be imposed on us by applicable law. While we will make reasonable efforts to ensure we are representing only reputable Third Party Providers, we make no warranty about the fitness suitability of any Third Party Provider product or service and will not accept responsibility for the quality fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant Third Party Provider at the earliest possible time. This will allow the Third Party Provider to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our Third Party Providers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a Third Party Provider. Where we are liable to you terms and conditions, our total liability to you will be limited to (at our option) resupply of the booking service provided to you or the dollar amount of the deposit we received from you in relation to your booking. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information

To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will availability confirm your booking email you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed. A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the Third Party Providers terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date. If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure

In booking on this website you acknowledge that we disclose your information to your selected Third Party Provider in order for them to provide the requested rental services to you.

Amendments

Please note that some Third Party Providers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the Third Party Provider. In addition to the alteration policy of the Third Party Provider stated in their terms, the following charges will apply in respect of our booking service relating to that amendment: Motorhome rental alterations (all charges stated in local currency): 25.00 The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive

Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A Third Party Provider can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund and Cancellation Policy

We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds, credits or cancellation charges that apply are detailed in the terms and conditions of the Third Party Provider of your selected vehicle. In the event you are unsatisfied with our booking service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the Third Party Provider.

Sometimes a booking may need to be cancelled because of circumstances beyond either party’s control. For example, a weather event, public health event (including epidemic / pandemic), medical emergencies, strike, terrorist act, governmental, regional or local authority restrictions (such as restrictions on movement due to the COVID-19 pandemic) or a change in law). If this occurs, your entitlement to a credit or refund will be as provided in your Third Party Provider’s terms and conditions.

You agree that you will raise and resolve any dispute over refunds or cancellations in respect of your booking (whether initiated by you, the Third Party Provider or by circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) directly with the Third Party Provider. Once you have made payment for your booking, you must not seek to reverse or cancel such payment through your card issuer or its agents without our prior consent.

We shall only be liable to provide a refund to you (whether that cancellation is initiated by you, the Third Party Provider or due to circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) to the extent that we actually receive a refund from the relevant Third Party Provider. Where refunds are due to you from a Third Party Provider, we will provide reasonable assistance to you in claiming such funds from that Third Party Provider. In that situation, you authorise us to seek such refunds from the travel provider directly and on your behalf.

Where a refund is applicable, the turnaround time from the date of your request for refund to the date you are provided with your refund may take up to 12 weeks. This is beyond our control.

We are not responsible (including in negligence) to you for any failure or delay on the part of any Third Party Provider in providing travel products to you where the booking has been properly processed.

This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Campilider Motorhomes Rental Terms for travel between 02-Jan-2018 and 31-Dec-2050

Dear Customer, upon conclusion of a contract on the booking of a motorhome, the following Rental Terms and Conditions (to the extent effectively agreed) will become part of the contract coming about between our Company (hereinafter referred to as the ,Rental Company“) and you. Please read these Terms and Conditions of Business carefully!

1. Scope, contents of contract, jurisdiction
1.1 The following Rental Terms and Conditions (Standard Terms and Conditions of Business, hereinafter referred to as ,Terms and Conditions“) of Campilider (hereinafter referred to as the "Rental Company“) apply exclusively. Others Terms and conditions which contradict or deviate from the Standard Terms and Conditions of the Rental Company will not be recognised.
1.2 The sole subject of the contract with the Rental Company is the hiring out of the motorhome. The Rental Company is under no obligation to provide travel services, and in particular, no package of travel services.
1.3 In the event of a booking, a rental contract will arise between the Rental Company and the Hirer(s) which is solely subject to Portuguese law. The Hirer will organise his journey himself and make use of the vehicle on his own responsibility. The rental contract is limited to a specific period as agreed.
1.4 All agreements between the Rental Company and the Hirer must be concluded in writing.

2. Minimum age authorised drivers
2.1 The Hirer and any other driver must be at least 23 years old. The Hirer and any other drivers must have been in possession of a Class B or comparable national driving licence for at least two years.
2.2 Please note that all the Rental Company‘s vehicles have a total weight of 3.5 tonnes or less and that to drive these vehicles a Class B or comparable national driving licence is required.
2.3 The vehicle may only be driven by the Hirer and the drivers authorised by him. Under exclusion of the covering of the insurance and, therefore, considered as not safe, the Customer agrees to not allow the vehicle to be driven by persons who aren’t its companions and the vehicles can only be driven when the customer/main driver is inside of the vehicle. Each driver must fulfil the described requirements in point 2.1.
2.4 The Hirer is under an obligation to record the names and addresses of all drivers to whom he entrusts the vehicle, for however short a time, and supply this information to the Rental Company on request. The Hirer bears the same responsibility for the actions of any driver to whom he supplies the vehicle as for his own.

3. Hire charges and their calculation, rental period
3.1 The hire charges applicable are those stated in the version of the Rental Company‘s price list in force at the time the contract is concluded. The minimum rental period is 3 days during low and mid seasons and 7 days during high season. The prices applicable are those for the season indicated in the price list within which the rental period booked falls.
3.2 The relevant hire charge includes unlimited mileage, insurance cover as described in Section 12 and the vehicle manufacturer‘s guarantee.
3.3 The daily rates applicable will be charged for each calendar day completed or commenced during the rental period. The rental period will begin when the Hirer takes possession of the motorhome at the rental station and end when the rental station employee takes it back.
3.4 If the vehicle is returned after the time agreed in writing, the Rental Company will charge € 25,00 per hour completed or commenced (up to a maximum equal to the relevant full day price for each day late). Any costs incurred as a result of a subsequent hirer or any other person making claims against the Rental Company on the grounds that a vehicle was supplied late must be borne by the Hirer.
3.5 If the vehicle is returned before the expiry of the agreed rental period, the full contractually agreed hire charge must be paid.
3.6 The motorhome will be supplied with a full tank and must be returned in the same condition. Otherwise, the Rental Company will charge the price per litre of diesel necessary to re-full the tank and a service fee of EUR 9,00. Fuel and running costs during the rental period must be borne by the Hirer. In the case of different fuel type introduction of the used one for the vehicle, the Customer is responsible for the cleaning expenses to the integral substitution of the fuel, dismount and laundering of the deposit, refining of the engine and other possible damages to the vehicle, without opposition to its sums.


4. Reservations and changes to bookings
4.1 Reservations are only binding after they have been confirmed by the Rental Company as described in Subsection 4.2, and then only for vehicle groups, not for vehicle types. This will apply even if a specific vehicle type is mentioned as an example in the description of the vehicle group.
4.2 Full payment is required at the time of booking confirmation. Only then will the reservation become binding on both parties. If the Hirer exceeds this deadline, the Rental Company will cease to be bound by the reservation.

 

TEMPORARY CANCELLATION POLICY:

Bookings made between the 12-31 March 2020 can cancel free of charge till 14 days prior to Pick-Up.


If the renter cancels the binding reservation, the following cancellations charge becomes due:
- Please note the initial deposit is non-refundable
- Up to 93 days before pick up day: 25% of the rent
- From the 92 to 33 days before pick up day: 50% of the rent
- From 32 to 4 days before pick up day: 80% of the rent
- 3 days prior to pick up or if the vehicle is not taken over (no show): 95% of the rent.

4.3 Changes may be made to a reservation confirmed to the Hirer from the date of reservation until at least three days before the agreed commencement of the rental period, as long as the Rental Company has an alternative capacity and the alternative booking corresponds to amount to the first. Later changes are not permitted. Campilider recommends a travel cancellation expenses insurance.

Travel insurance
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases, this will cover any losses incurred if you are forced to cancel your booking.

5. Terms of payment, security deposit
5.1 The predicted hire charge, calculated on the basis of the booking details, must be paid immediately on confirmation of hire. Credit cards accepted are Visa and Mastercard.
5.2 The security deposit of € 600,00 must be deposited with the Rental Company, free of any charges, at the latest when the vehicle is collected. Surcharge 11€ per day.
5.3 In the case of short-notice bookings also due immediately.
5.4 The Rental Company will reimburse the security deposit in a maximum of 8 days after the delivery day, as long as the vehicle is returned as required. Any charges incurred in addition to the hire charge paid in advance by the Hirer will be deducted from the security deposit when the vehicle is returned.
5.5 If the Hirer defaults on payment, interest will be charged in accordance with the statutory regulations in force.

6. Collection, return
6.1 Before taking the wheel, the Hirer is under an obligation to take part in a detailed introduction to the vehicle by the Rental Company‘s experts at the collection centre. The Rental Company is entitled to refuse to hand over the vehicle until this introduction has taken place. If the handover is delayed due to the fault of the Hirer, he must bear any costs incurred as a result.
6.2 Vehicles can be collected from Monday to Friday between 3 PM and 5 PM. They may be returned from Monday to Friday between 10 AM and 11 AM. Collections or returns out of these times or at Saturdays are possible by prior arrangement. This will incur an additional charge of EUR 35,00. The days of collection and return will be charged together as a single day, as long as a total of 24 hours is either not exceeded or only exceeded due to the fault of the Rental Company. In the case of incidence at distinct seasons, will prevail the price of the pick-up day.
6.3 Vehicles are clean when they handed over and must be clean when they are returned. If the cleaning of the interior and/or emptying of the toilet cartridge has only been carried out partially or not at all when the vehicle is returned, a cleaning charge of € 100,00 will be levied.

7. Prohibited use, duty of care
7.1 The Hirer is prohibited from using the vehicle as follows: to participate in motor sport events and vehicle tests, to transport easily inflammable, poisonous or otherwise dangerous substances, to commit Customs or other criminal offences, even if these are only punishable according to the law applicable in the place where the offence was committed, for rental to a third party or for the commercial transport of passengers or for any other use going beyond that agreed by contract, in particular driving on terrain not intended for the purpose. It’s also forbidden to put stickers, stamps or something else similar in the vehicle.
7.2 The vehicle must be treated carefully and appropriately and properly locked on all occasions. The regulations and technical rules applicable to its use must be complied with. Its running condition, in particular, oil and water levels and tyre pressure, must be monitored. The Hirer undertakes to check regularly to make sure that the vehicle is in a roadworthy condition.
7.3 All vehicles are non-smoking vehicles. Pets are not allowed. Otherwise, cleaning expenses are €100, which result from non-observance, have to be paid by the hirer.

8. What to do in the event of an accident
8.1 After an accident, theft or damage by fire or collision, the police must be informed immediately and also the Rental Company via the Service Hotline (shown on confirmation letter) at the latest immediately after the working day following the day of the accident/incident. It is not permitted to accept any third-party claims as valid.
8.2 Even in the case of very slight damage, the Hirer must prepare a detailed written report for the Rental Company, including a sketch.
8.3 The accident report must, in particular, include the names and addresses of anyone involved and any witnesses, together with the licence numbers of all vehicles involved.

9. Journeys abroad
Journeys abroad within Europe are permitted. Journeys to countries outside of Europe are subject to the prior approval of the Rental Company. Journeys to areas affected by war or crisis are prohibited.
Please note: Vehicles could go to every country covered by insurance, which is not valid to: Albania, Bulgaria, Bosnia-Herzagovina, Russia, Israel, Iran, Marocco, Romania, Tunisia, Turque, Ukraine.

10. Defects in the motorhome
10.1 Any claims to compensation by the Hirer on the basis of defects for which the Rental Company is not responsible are hereby excluded.
10.2 Any defects in the motorhome or its fittings/equipment which are discovered after the commencement of the hire must be reported to the Rental Company in writing by the Hirer within a maximum of four weeks after returning the vehicle. Any claims to compensation on the
basis of defects reported later are hereby excluded.

11. Repairs, substitute vehicle
11.1 Repairs which are necessary in order to maintain the vehicle in a good working and roadworthy condition during the rental period may be ordered by the Hirer up to € 100,00 without consultation. Repairs going beyond this may only be ordered with the consent of the Rental Company. The Rental Company will bear repair costs on production of the original invoices and the parts replaced, as long as the Hirer is not liable for the damage pursuant to Section 12 below. This does not apply to tyre damage.
11.2 If a defect for which the Rental Company is responsible makes such a repair necessary, and if the Hirer does not rectify the defect on his own initiative, the Hirer must notify the Rental Company of the defect immediately and set a reasonable deadline for its repair. Any circumstances specific to a particular country (e.g. infrastructure) which delay the repair must be taken into account here to avoid disadvantage to the Rental Company.
11.3 If the motorhome is destroyed without any fault on the part of the Hirer or if it appears likely that its use will be prevented or withdrawn for an unreasonably long time, the Rental Company will be entitled to supply the Hirer with an equivalent substitute vehicle within a reasonable period. If the Rental Company supplies an equivalent substitute vehicle, nothing more could be claimed. If in such a case the Rental Company offers a motorhome from a lower price class and this is accepted by the Hirer, the Rental Company will reimburse to the Hirer the difference between this and the price already paid in advance by the Hirer. If, for any reason not concerned to Campilider (theft, accident, etc.), it’s impossible to fulfil the service on the pickup date, the money received will be reimbursed and nothing more could be claimed. Mechanical problems during rental should be claimed to chassis manufacturer (Ford/Fiat).

12. Hirer‘s liability, insurance
12.1 The Hirer will be liable for any loss/damage not covered by comprehensive insurance subject to a limit payable by the Hirer of € 600.00 per claim. Surcharge 11€ per day. This limit cannot be excluded.
12.2 If the Hirer causes loss/damage culpably, he will additionally be liable in the following cases:
- if loss/damage was caused by impaired ability to drive due to drugs or alcohol
- if the Hirer or a driver to whom the Hirer has supplied the vehicle leaves the site of an accident without justification
- if the Hirer fails to call the police to an accident, contrary to the obligation imposed by Section 8 unless this breach of obligation does not affect either the establishment of the cause of the loss/damage or of its amount
- if the Hirer breaches any other obligations imposed by Section 8 unless this breach of obligation does not affect either the establishment of the cause of the loss/damage or of its amount
- if loss/damage is due to usage prohibited by Subsection 7.1
- if loss/damage is due to a breach of an obligation imposed by Subsection 7.2
- if loss/damage is caused by an unauthorised driver to whom the Hirer has supplied the vehicle
- if loss/damage is due to a failure to take account of the vehicle‘s
- if loss/damage is due to a failure to comply with load regulations
12.3 To avoid increasing costs due to expenses incurred to establish the amount of the damage suffered, the Rental Company will in the event of accident damage initially supply the Hirer on request with sample invoices for the type of case concerned.
12.4 The Hirer is liable for all fees, charges, fines and penalties imposed upon the Rental Company in connection with the use of the vehicle unless these are incurred due to the fault of the Rental Company.
12.5 More than one Hirer will be generally and severally liable.

13. Rental Company‘s liability, expiry by limitation
13.1 The Rental Company bears unlimited liability for deliberate action and gross negligence. In the case of simple negligence, the Rental Company is only liable for foreseeable loss/damage typical of the type of contract concerned where there is a breach of an obligation the meeting of which is of particular importance for the achievement of the purpose of the contract (cardinal obligation). This standard of liability also applies in cases of obstacles to performance at the time of the conclusion of the contract.
13.2 The above limitations and exclusions of liability do not apply to claims based on injury to life, limb or health or infringements of liberty.
13.3 Claims which are not excluded by Subsection 13.1, but only limited in size, will expire by limitation one year after the commencement of awareness or grossly negligent unawareness of the circumstances giving rise to the claim and the identity of the person liable. With the
exception of claims for damages based on injury to life, limb or health or infringements of liberty, claims to damages will expire by limitation five years after they arise, regardless of awareness or grossly negligent unawareness.

14. Legal venue
For all disputes arising out of or in connection with the hire contract for the motorhome, it is hereby agreed that the legal venue will be the Tribunal da Comarca de Vale de Cambra with express resignation to any another one.

Additional Equipment
Baby seats: In Portugal, children up to 12 years old must use a child seat. Guaranteed on pre-request. The Rental Company has seats for all ages and clients to choose at arrival.

Bedding kit: 1 sleeping bag and 1 pillow.

The kitchen kit has 1 pan 12,5 cm with cover 1 pan 14,5 cm with cover 1 pot 13 cm with cover 1 pot 20 cm with cover 1 frying-pan 20,5 cm 3 kitchen tools 1 lighter Forks, knives, spoons, glasses, dishes, etc. for 2 people.

Terms of booking on this website

The following terms relate to the booking service provided to you by Motorhome Republic. The booking service includes the Motorhome Republic site, the software associated with the site and the facility to enter into transactions with certain parties whose content appears on the site. You agree to these terms with us in respect of the booking service, in addition to the terms of your rental above which apply directly between you and your chosen third party travel provider (“Third Party Provider”).

Information disclaimer

The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a Third Party Provider’s error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage or for any accident, injury, delay or loss of enjoyment arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

Your rental and use of a vehicle booked through our site will be governed by the terms of the rental agreement with the Third Party Provider. The rental agreement and any other documentation provided to you by the Third Party Provider is between you and the Third Party Provider and we will not be liable to you or to any third party in any way in relation to that agreement or your vehicle or rental service where your booking has been properly processed by us. We are not responsible or liable to you for (i) the acts or omissions of the Third Party Provider in respect of your booking or in the course of delivering the rental service to you; or (ii) any disputes in respect of your booking with that Third Party Provider or that service, except in each case to the extent that responsibility for those matters may be imposed on us by applicable law. While we will make reasonable efforts to ensure we are representing only reputable Third Party Providers, we make no warranty about the fitness suitability of any Third Party Provider product or service and will not accept responsibility for the quality fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant Third Party Provider at the earliest possible time. This will allow the Third Party Provider to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our Third Party Providers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a Third Party Provider. Where we are liable to you terms and conditions, our total liability to you will be limited to (at our option) resupply of the booking service provided to you or the dollar amount of the deposit we received from you in relation to your booking. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information

To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will availability confirm your booking email you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed. A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the Third Party Providers terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date. If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure

In booking on this website you acknowledge that we disclose your information to your selected Third Party Provider in order for them to provide the requested rental services to you.

Amendments

Please note that some Third Party Providers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the Third Party Provider. In addition to the alteration policy of the Third Party Provider stated in their terms, the following charges will apply in respect of our booking service relating to that amendment: Motorhome rental alterations (all charges stated in local currency): 25.00 The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive

Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A Third Party Provider can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund and Cancellation Policy

We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds, credits or cancellation charges that apply are detailed in the terms and conditions of the Third Party Provider of your selected vehicle. In the event you are unsatisfied with our booking service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the Third Party Provider.

Sometimes a booking may need to be cancelled because of circumstances beyond either party’s control. For example, a weather event, public health event (including epidemic / pandemic), medical emergencies, strike, terrorist act, governmental, regional or local authority restrictions (such as restrictions on movement due to the COVID-19 pandemic) or a change in law). If this occurs, your entitlement to a credit or refund will be as provided in your Third Party Provider’s terms and conditions.

You agree that you will raise and resolve any dispute over refunds or cancellations in respect of your booking (whether initiated by you, the Third Party Provider or by circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) directly with the Third Party Provider. Once you have made payment for your booking, you must not seek to reverse or cancel such payment through your card issuer or its agents without our prior consent.

We shall only be liable to provide a refund to you (whether that cancellation is initiated by you, the Third Party Provider or due to circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) to the extent that we actually receive a refund from the relevant Third Party Provider. Where refunds are due to you from a Third Party Provider, we will provide reasonable assistance to you in claiming such funds from that Third Party Provider. In that situation, you authorise us to seek such refunds from the travel provider directly and on your behalf.

Where a refund is applicable, the turnaround time from the date of your request for refund to the date you are provided with your refund may take up to 12 weeks. This is beyond our control.

We are not responsible (including in negligence) to you for any failure or delay on the part of any Third Party Provider in providing travel products to you where the booking has been properly processed.

This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Campilider Motorhomes Insurance

Hirer‘s liability, insurance

The Full Insurance Coverage is include in basic rental rates.

The renter is always responsible to authorities for running after the contractual limits and assumes all responsibility concerning to infractions or others non accidental damages during the rent.

1. The Hirer will be liable for any loss/damage not covered by comprehensive insurance subject to a limit payable by the Hirer of € 1,500.00 per claim. This limit cannot be excluded.

2. If the Hirer causes loss/damage culpably, he will additionally be liable in the following cases:

- if loss/damage was caused by impaired ability to drive due to drugs or alcohol

- if the Hirer or a driver to whom the Hirer has supplied the vehicle leaves the site of an accident without justification

- if the Hirer fails to call the police to an accident, contrary to the obligation imposed by "What to do in the event of an accident ", unless this breach of obligation does not affect either the establishment of the cause of the loss/damage or of its amount

- if the Hirer breaches any other obligations imposed by "What to do in the event of an accident ", unless this breach of obligation does not affect either the establishment of the cause of the loss/damage or of its amount

- if loss/damage is due to usage prohibited by part one of "Prohibited use, duty of care".

- if loss/damage is due to a breach of an obligation imposed by part two of "Prohibited use, duty of care".

- if loss/damage is caused by an unauthorised driver to whom the Hirer has supplied the vehicle

- if loss/damage is due to a failure to take account of the vehicle‘s

- if loss/damage is due to a failure to comply with load regulations

3. To avoid increasing costs due to expenses incurred to establish the amount of the damage suffered, the Rental Company will in the event of accident damage initially supply the Hirer on request with sample invoices for the type of case concerned.

4. The Hirer is liable for all fees, charges, fines and penalties imposed upon the Rental Company in connection with the use of the vehicle, unless these are incurred due to the fault of the Rental Company.

5. More than one Hirer will be generally and severally liable.

 

Rental Company‘s liability, expiry by limitation

1. The Rental Company bears unlimited liability for deliberate action and gross negligence. In the case of simple negligence the Rental Company is only liable for foreseeable loss/damage typical of the type of contract concerned where there is a breach of an obligation the meeting of which is of particular importance for the achievement of the purpose of the contract (cardinal obligation). This standard of liability also applies in cases of obstacles to performance at the time of the conclusion of the contract.

2. The above limitations and exclusions of liability do not apply to claims based on injury to life, limb or health or infringements of liberty.

3. Claims which are not excluded by part one of "Rental Company‘s liability, expiry by limitation", but only limited in size, will expire by limitation one year after the commencement of awareness or grossly negligent unawareness of the circumstances giving rise to the claim and the identity of the person liable. With the exception of claims for damages based on injury to life, limb or health or infringements of liberty, claims to damages will expire by limitation five years after they arise, regardless of awareness or grossly negligent unawareness.