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faircar campers iceland - motorhome motorhome and rv travel companies

faircar campers iceland - motorhome and rv travel motorhome

Faircar Campers Iceland



Faircar Campers Iceland Rental Terms

Rental Agreement

  • Total rental price: Vehicle rental price, insurances, extras, location fee and other cost related to the lease.
  • Rental agreement/Lease: The legally binding contract that details the terms and conditions of rental you'll be required to agree to and sign when Lessor releases a rental vehicle to you. It can also be referred to as Lease Agreement.
  • Lessee: You, the person holding rights of use of the rental vehicle under the terms specified in the rental agreement terms and conditions. Also referred, in article 1.5, to the person and/or the legal entity booking the rental vehicle.
  • Lessor: FairCar (Summus ehf. - ID: 530807-0530), the owner of the rental vehicle that leases under the rental agreement to the Lessee. • Guarantor: Lessee or other person that needs to indicate credit card imprint to guarantee any additional cost. This credit card imprint must be indicated in person.
  • Deductible amount: The amount that must be paid out of pocket by the Guarantor before the insurance take over.

1. General terms and conditions

1.1 Lessee/Driver Age and Driver’s License:

The Lessee and all named drivers of a rental car must be between 20 to 85 years old and present a full and valid driving license. The license must be held for a minimum of one year and without major endorsements or penalty points. An International Driver’s License (IDL) is required if driver’s license is issued by countries outside EU, Nordic, US or Canada, and if the Lessee’s/driver´s national driving license is not in Roman alphabet. International driver license must be accompanied by the original domestic license of the driver. A young driver fee of 10 EUR per day is charged for Lessee and each and every additional driver younger than 26 years old.
For 9 passenger vehicles (10 people including driver) or more, driving license D is requested. This applies to our OVMR group.

1.2 Lessee/Driver Identification

The Lessee and all named drivers must present a valid national identity card or passport at the time of pickup.

 

1.3 Payment Methods

Prepaid bookings are charged from credit card holder’s account as soon as the vehicle is reserved. Pay-later bookings are charged when vehicles are picked up, or in the end of reserved pick up day (for instance in the event of no-show). Cancellation booking cost, according to article 1.5, will be charged as soon as booking is cancelled. All major international credit cards are accepted for payment: American Express, MasterCard, Maestro, Visa Credit, Visa Debit, Diners Club, Discover, Union Pay and JCB. Payments through PayPal are also accepted. Transaction fee of 1,5 percent is charged for payment via American Express. Other payment methods are without transaction fee. Cash currency accepted on arrival; USD, EUR, GBP, ISK.

1.4 Deposit

Lessee's/guarantor's credit card imprint will be taken at the start of all rentals for security reasons, even when a voucher covers the cost of the rental. This credit card may be used, by the Lessor, to pay any additional cost at the end of the rental period such as damages to the vehicle, penalty fees, fines for traffic violations, parking fines, missing fuel or any costs as a result of the Lessee's use of the rental vehicle, even though the charge is higher than the deposit.

Deposit amount will be placed on the credit card account to be owed by the Lessor, at Lessee's date of pickup and may hold as long as 30 days, depending on the issuing bank policy. The deposit hold may not be released in case of if the vehicle is returned damaged (see article 2.2.2.2).

The deposit amount if you have our SCDW is 100.000 ISK for standard vehicles and 360.000 ISK for passanager vans, campervans and motorhomes (Class codes: *VMR, *VAR, *HMR, *HAR, *RMR and *RAR) and Credit card is required.

Debit cards are accepted only if all insurances are purchased (SCDW, GP and SAP), and only debit cards that support authorization only transaction.

If you do not hold SCDW insurance the deposit amount is 360.000 ISK for standard vehicles and 500.000 ISK for people carrier, passanager vans, campervans and motorhomes (Class codes: *VMR, *VAR, *HMR, *HAR, *RMR and *RAR and credit card is required.

 

1.5 Cancellation and Amendment Policy

TEMPORARY CANCELLATION POLICY:

Bookings made between the 12-31 March 2020 can cancel free of charge till 14 days prior to Pick-Up.

 

• If the Lessee cancels a reservation 33 days or earlier before planned pickup time the Lessor will charge a cancellation fee which amounts to 25% of the total rental price.
• If the Lessee cancels 10-32 days before planned pickup time the Lessor will charge a cancellation fee which amounts to 50% of the total rental price.
• If the Lessee cancels 0-9 days before planned pickup time or does not show up (no-show) the Lessor will charge a cancellation fee which amounts to 100% of the total rental price.

Amendment fee of 50 EUR, according to article 3.3, is charged in case of amendment plus the additional rental cost of the amendment. Lessor will not issue a refund in case the amendment results in a lower total rental price.

1.6 TAX

Local value added tax (VAT) 24%.

1.7 Rental Period

All rentals are charged on a 24-hour basis. A full day is charged for any portion of a 24+2 hour period used. The rental period starts when the Rental Agreement has been signed and Lessor has delivered the vehicle to the Lessee. The rental period ends when Lessor has taken the vehicle for inspection after return. Total rental price will be charged from requested pickup time, or when vehicle is picked up, whichever occurs earlier, until requested drop off time, or when vehicle has been handed to the Lessor, whichever occurs later. No refund is issued in case of late vehicle pickup and/or early dropoff.

1.8 Mileage

Unlimited or limited to 100 km per day, indicated on the rental reservation/agreement. Per extra KM driven cost 0,35 EUR.

1.9 Cross Border Travel and Ferries

All international cross border travel is prohibited. Travel via ferries/boats or ships inland is allowed but on Lessee's liability, no insurance covers vehicle damages or losses due to such travel.

1.10 Breakdown Assistance

24/7 breakdown assistance is available. Lessor will provide assistance via telephone and arrange, if requested, assistance from the next service provider. Cost of assistance depends on Lessee's location, severity of the problem and other factors. The Lessee will bear no cost for the provided assistance in case of vehicle breakdown and damages which the Lessee is not responsible for. In case of serious emergency please call Iceland national emergency number: 112.
In case of accident that the Lessee is not responsible for, Lessor will provide a new vehicle if requested and the vehicle is available. If Lessee is responsible for the accident, Lessor is not obligated to provide a new vehicle. In case of accident Lessee is responsible for the rental amount, it is not refundable.

 

2. Rental vehicles

 

2.1 Pickup and Returning the Vehicle

2.1.1 Pickup:

Vehicles are to be picked up at the reserved time, giving 2 hours late pick-up grace period. Should the Lessee fail to pick up the car at the reserved time the reservation is automatically cancelled and Lessee loses the right to pick up the vehicle.

2.1.2 Return:

Vehicles are to be returned to the Lessor's rental locations agreed upon in the rental agreement at the agreed time also specified in the rental agreement, with the grace period of 30 minutes. If vehicle is returned later, extra day/s will be charged. Return at a location not pre-approved by Lessee is subject to towing fee, according to article 3.4.7. Vehicles are to be returned with a clean interior but to prevent paint scratches please do not wash the vehicles externally. If necessary, only use a touchless car wash for an external wash.

 

2.2 Vehicle Inspection

2.2.1 Before rental

Before every rental, the rental vehicle is taken for an accurate inspection. A vehicle condition report is filled out and pictures are taken of all sides of the vehicle. Upon signature of the vehicle condition report lessee confirm that the condition report indicates the exact condition of the vehicle at the start of the rental period. The lessee agrees to inspect the vehicle for any damage not noted and report the same to the lessor representative before leaving the premises. Lessee is responsible for all damages occurred during the rental period.

2.2.2 After return

After the rental vehicle is returned, according to article 2.1.2, it is inspected by the Lessor, or another entity on its behalf, as soon as possible. Before the inspection, the vehicle needs to be cleaned, by the Lessor or another entity on its behalf.

2.2.2.1 Confirmation receipt

Upon request, the rental vehicle can be inspected on drop-off and Lessee would be provided with confirmation receipt of the vehicle condition report. The inspection process takes approx. one hour and can only take place during Keflavík office opening hours, which can be found on the website www.faircar.is, and only when the rental vehicle is returned to Lessor´s location in Keflavík (Keflavík Office). Lessee must request drop-off inspection in advance, either at pick up location at the time the rental agreement is signed or by sending the request via email to info@faircar.is, at least two days prior to the rental vehicle being returned in addition with requesting it on return. If Lessee does not request confirmation receipt of vehicle condition report two days in advance and also request it on return, according to the conditions set out above, he will forfeit his rights to receive it upon return.

2.2.2.2 Damage Settlement

If damage is found, which was not noted on the vehicle condition report (see article 2.2.1), during inspection after return the damage is photographed and identified in a damage assessment performed by an independent vehicle repair shop in accordance with the Cabas claims system.All damages, not covered by insurance according to article 6 and 4.4, as well as additional fees according to article 3, extra days and other cost will be charged according to FairCar pricelist, which can be found on the website www.faircar.is, to the Lessee's/guarantor's credit card without further notice. The damage settlement is sent to Lessee's email address, if the address is filed.

 

2.3 Smoking

Smoking is not allowed in the rental vehicle.

 

2.4 Studded Winter Tires

All our vehicles are equipped with studded winter tires from 1st November – 15th April or prior to/after when deemed necessary.

 

2.5 Vehicle Types

2.5.1 Reserved Vehicle Type not Available

Upon reservation the Lessee may reserve a certain vehicle type. The Lessor however reserves the right to substitute vehicles when the reserved vehicle type is not available, either with a similar vehicle or one in greater vehicle group according to the ACRISS car classification code.

2.5.2 Driving on F roads, Kjölur (road 35) and Kaldidalur (road 550)

Passengers vehicles and 2WD vehicles are not allowed to be driven on F roads, Kjölur (road 35, from road 37 until road 732), Kaldidalur (road 550), Öxi (road 939), road 586, 862 (except from road 1 until Dettifoss), 864 and 886.

4WD SUV are allowed to be driven on F roads, excluding F26, F66, F88, F206, F207, F208 (except from road 26 until road F224), F210, F223, F225, F228, F229, F232, F233, F235, F249, F261, F333, F337, F338, F578, F734, F752, F756, F821, F839, F881, F899, F902, F903, F905, F909, F910, F946 and F980.

Vehicles (Passengers vehicles, 2WD, 4WD and SUV) are not allowed to be driven on rough roads, illegal roads, closed roads, impassable roads or roads where vehicles can be subject to damage and/or not covered by any insurance.

2.5.3 Off-road Driving

Driving off-road for all vehicle groups is strictly forbidden by Icelandic law, breaking the law can result in high fines.

Should the restrictions in articles 2.5.2 and 2.5.3 be ignored all insurance (TPL, CDW, SCDW, SAP, GP and TW), if accepted, shall be deemed null and void. The driver will be held fully responsible in case of accidents and will bear all consequences, including the cost of repairing the damaged vehicle. The Lessee can also be subject to penalty fee according articles 3.4.1 and 3.4.2.

 

3. Fees

 

3.1 Location fee

A location fee of 62 EUR will apply to the total price of all applicable rentals (only applies to non-inclusive rentals for Economy Rent a Car reservations).

 

3.2 Pickup, Drop-off, One Way Rentals and Out of Hours Fees

For vehicles picked up in our Keflavík Office/Keflavík Int. Airport and dropped-off in Reykjavík Office/Greater Reykjavík Area and vice versa, One-Way Fee of 50 EUR applies.

Pickup/drop-off services are provided at Keflavík Int. Airport. Pickup is available immediately when your flight has arrived and you have collected your luggage and drop-off is available two hours before first/last flight every day all year around, but is subject to written proof of outbound flight outside of office hours. This service is free during operation hours between 4 AM and 6 PM, but out of operation hours, fee of 50 EUR applies for each pickup/drop-off. During holidays when pickup/drop-off is accepted, out of operation hours fee of 50 EUR applies for each pickup/drop-off, this applies to all locations. During opening hours in Reykjavik there is a free pickup/drop-off services in the greater Reykjavík area. See delivery options at www.faircar.is

Note: On public holidays the rental service is not operating and therefore the rental vehicle can neither be subject to pickup nor drop-off.

 

3.3 Booking fee

Bookings made via telephone and email are subject to booking fee that amounts to 10% of the total rental price (minimum 25 EUR). Bookings made via website (www.faircar.is) are not subject to booking fee.

 

3.4 Amendment fee

Lessor reserves the right to charge Lessee an amendment fee of 50 EUR if Lessee decides to change or modify the booking (see article 1.5). This fee also applies if Lessee request to delay requested pickup time or drop-off time of two hours or more and/or pickup/drop-off the vehicle earlier/later than stated on the rental agreement of two hours or more.

 

3.5 Penalty fees

3.5.1 Off-road driving, 600 EUR

The rental vehicle is not allowed to be driven off-road (see article 2.5.3). If the vehicle is driven off-road a 600 EUR penalty fee will be charged by the Lessor. In addition you may face fines from the police.

3.5.2 Driving vehicle on forbidden roads, 600 EUR

If a rental vehicle, which is restricted from driving on certain roads according to the rental agreement (see article 2.5.2) is reported driving on those roads a 600 EUR penalty fee will be charged.

3.5.3 Unauthorized additional driver, 200 EUR

If a rental vehicle is driven by an unauthorized additional driver a 200 EUR penalty fee will be charged.

3.5.4 Processing fee, 50 EUR

If Lessee or an additional driver (authorized or unauthorized) commits traffic, parking, and/or road toll violation and the Lessor needs to assist the authorities with sending a fine to the Lessee, or any other special services requested by the Lessee a processing fee of 50 EUR will be charged.

3.5.5 Refill fee, 50 EUR and charge for extra fuel

The rental vehicles are supplied with a full fuel tank and should be refilled prior to return to drop-off location, and filled up, maximum 10km away from the drop-off location. Lessor will charge Lessee for every missing eighth of a tank rounded out up to the next eighth in addition to a 50 EUR refill fee. Fuel price per liter is according to FairCar pricelist, which can be found on the website www.faircar.is.

3.5.6 Cleaning off dirty vehicles, 90 EUR

For vehicles that are returned dirty inside or subject to smoking a 90 EUR cleaning fee will be charged.
Cleaning service can be purchased on pickup for only 55 EUR for those who want to save their time on cleaning the vehicle inside. Cleaning service need to be purchased latest on pickup, otherwise 90 EUR cleaning fee will apply for dirty vehicle after return.

3.5.7 Towing fee for damaged immobile vehicles and vehicles dropped off at unauthorized locations, 450 ISK per km, with a minimum fee of 30.000 ISK

Lessee will have to bear the cost of towing/transporting an immobile and/or damaged rental vehicle. Transportation cost includes all kilometers driven from our office in Keflavík and back. This also applies when vehicle is dropped off at an unauthorized location. The towing fee does not apply in case of vehicle breakdown and damages which the Lessee is not responsible for. Price can vary in case a third party service provider is used.

3.5.8 Transportation cost, 450 ISK per km, with a minimum fee of 30.000 ISK.

Lessee will have to bear the cost of transportation or any other assistance needed, for example if Lessee lost their key. Transportation cost includes all kilometers driven from our office in Keflavík and back. Price can vary in case a third party service provider is used.

3.5.9 Damaged vehicle administration fee, 190 EUR

For administering damaged vehicles and billing for the repair cost, a 190 EUR administration fee will be charged in addition to the repair cost.

3.5.10 Insufficient driver's license, 50 EUR

If the required International Driver's License is not provided or if the required driver’s license information is not valid in accordance with article 1.2 and 1.3, a fee of 50 EUR will be charged.

3.5.11 Young driver fee, 10 EUR per day

A young driver fee of 10 EUR per day is charged for Lessee and each and every additional driver younger than 26 years old.

 

4. Obligation of the Lessee

4.1 The Lessee agrees to the provisions of this lease and has received a copy of it.

  1. The Lessee will return the vehicle.
    a. and all accessories (including tires and tools) in the condition they were in when received, with the exception of normal wear due to use
    b. on the date and time specified by this lease, unless otherwise agreed
    c. to the Lessor’s premises, unless otherwise agreed.

4.3 If the Lessee does not return the vehicle at the time agreed upon in this rental agreement, or does not declare his intention to extend the rental period, the Lessor and/or the police are authorized to repossess the vehicle without further notice, at the Lessee’s cost. Extension of the lease is dependent on the consent of the Lessor. If the Lessee returns the rental vehicle 30 minutes or later after the lease has expired, the Lessor is authorized to demand payment from the Lessee which amounts to 24-hour rent under the terms and conditions of this lease agreement.

4.4 The vehicle shall be handled and driven carefully. Only those named as drivers on the first page of this agreement are authorized to drive the vehicle. The Lessee is liable for damage resulting from use of the vehicle for which no compensation will be paid by the vehicle’s insurance company. This includes damage to the vehicle and/or injury to passengers due to the following:
a. off-road driving
b. driving across rivers or any kind of water course
c. intentional acts or gross negligence
d. use of intoxicants by the driver.
e. vehicle use that contravenes Icelandic law and/or the provisions of this lease.

4.5 In the event of collision or accident, the Lessee shall immediately notify the appropriate police authorities as well as the Lessor of the incident, and the Lessee may not leave the scene before the police have arrived.

4.6 The number of kilometers (km) that the vehicle is driven while this lease is in force is determined by reading a normal odometer supplied with the vehicle by the manufacturer. The Lessee shall notify the Lessor, as soon as possible, if the odometer is out of order or stops functioning during the terms of the lease.

4.7 The Lessor is not responsible for the disappearance of or damage to property that the Lessee or any other party leaves in or on the vehicle or was at any point transported with the vehicle.

4.8 The Lessee agrees to pay the Lessor, upon request:
a. deposit amounting to the estimated cost of hiring the car
b. any and all expenses incurred by the Lessor if he has to bring the vehicle back to his premises, without regard to the condition of the vehicle, the roads or the weather.

4.9 The Lessee is not authorized to have repairs done or make changes to the vehicle or its accessories, or to put the vehicle up as any kind of security, without the prior consent of the Lessor.

4.10 The Lessee is liable for all parking meter charges and fines for breaking traffic laws.

4.11 The Lessee is not authorized to use the vehicle to transport passengers in exchange for payment, loan the vehicle to others, or sublease it, without prior consent of the Lessor.

4.12 Driver and passengers are required by law to wear seatbelts, regardless of the type of vehicle or where they are seated.

4.13 Baby/children under 135 cm is mandatory to sit in a quality approved baby/child seat that suits the size of the baby/child.

 

5. Obligations of the Lessor

5.1 The Lessor undertakes to supply the vehicle at the agreed time and to see that it meets the demands made for it.

5.2 If the vehicle should malfunction the Lessor shall supply the Lessee with a comparable vehicle as soon as possible (see article 1.10).

5.3 The Lessor shall inform the Lessee of the content of this Rental agreement particularly as regards the obligations that the Lessee undertakes by signing it.

5.4 The Lessor shall inform a foreign Lessee of Icelandic traffic regulations, traffic signs, and regulations banning off-road driving. The Lessor shall particularly point out the dangers stemming from animals on the roads.

5.5 If the Lessor wants to limit use of the vehicle with regard to its equipment and/or road conditions, this shall be done in writing when this Rental agreement is signed.

5.6 The Lessor undertakes to maintain valid liability insurance for his business operations.

 

6. Insurance

6.1 The lease sum/rental fee always includes Third Party Liability Insurance (TPL), including liability insurance and accident insurance for the driver and the owner (see article 6.3.1).

6.2 The Lessee may purchase additional insurance described in article 6.4.

6.3 Included insurance

6.3.1 Third Party Liability Insurance (TPL): When renting one of the Lessor´s vehicles the Lessee is covered by a mandatory Third Party Liability Insurance (TPL) stipulated by Icelandic law consisting of:

6.3.1.1 Statutory liability insurance of vehicle: This insurance compensates for damage caused by the rented vehicle to a Third Party, with a deductible of 50.000 ISK in each instance of loss. For each instance of loss the coverage limit for personal injuries is 1.000 million ISK and for material damages 175 million ISK.

6.3.1.2 Statutory accident insurance of driver and owner: This insurance compensates the driver when operating the rented vehicle for bodily damage with coverage limit of 75 million ISK any insurance incident.
Please note: Neither unauthorized additional drivers nor passengers are compensated by TPL.
For more details see the Mandatory Vehicle Insurance Terms provided by FairCar's insurance provider; VIS Insurance Ltd. (Vátryggingafélag Íslands hf.): http://vis.is/media/1634/ba10_okutakjatr-ensk.pdf

6.4. Additional insurance

6.4.1 Collision Damage Waiver (CDW): Collision Damage Waiver (CDW) is mandatory unless Lessee provides written proof from an insurance company, specially stating in English that coverage of collision insurance is effective in Iceland and valid for the duration of the rental agreement. Usage of personal third party insurance is always on Lessee's own responsibility. If CDW is not accepted, Lessee will be held fully responsible for the full value of the vehicle and extras in case of third party insurance is not valid.

6.4.1.1 Collision Damage Waiver (CDW), provided by the Lessor, reduces the Lessee's financial responsibility to a part, in case of damage to the vehicle. The financial responsibility is limited to the deductible amount. The maximum deductible amount for CDW is 360.000 ISK for standard vehicles and 500.000 ISK for people carrier, passanager vans, campervans and motorhomes (Class codes: *VMR, *VAR, *HMR, *HAR, *RMR and *RAR).

  1. The Collision Damage Waiver (CDW) does not cover;
    a. intentional damage or damage due to gross negligence on the part of the driver
    b. damage resulting from the driver being under the influence of alcohol, stimulants or sedatives, or in any other way incapable of driving the vehicle in a safe manner c. damage due to race or test driving
    d. damage due to war, revolution, civil unrest, riots
    e. damage done by animals
    f. interior damages
    g. damage affecting only wheels, tires, suspension, batteries, all glass, radios, or loss by theft of parts of the vehicle and damage resulting from this
    h. damage caused by driving on rough roads, to the vehicle’s undercarriage.
    i. damage to the clutch and transmission.
    j. damage resulting from driving in places where vehicle traffic is banned, such as paths, tracks, banks of snow, ice, unbridged rivers or streams, beaches, places only accessible at low tide, or other trackless areas
    k. damage caused by sand, gravel, ash, pumice, or other kinds of earth material being blown onto the vehicle.
    l. if the vehicle is transported by sea, no compensation will be paid for damages caused by sea spray/seawater
    m. in other instances, reference is made to the general conditions for Collision Damage Waiver (CDW).
    n. if vehicle is driven by unauthorized driver.

6.4.2 Theft Waiver (TW): Theft Waiver (TW) reduces the Lessee's financial responsibility for loss or theft of the vehicle to the deductible amount. The maximum deductible amount for TW is 360.000 ISK for all vehicle groups.

6.4.3 Sand and Ash Protection (SAP): Sand and Ash Protection (SAP) reduces the Lessee's financial responsibility for damages caused by erosion or ash, which can for instance damage the paint on vehicles permanently, to the deductible amount. The maximum deductible amount for SAP is 360.000 ISK for all vehicle groups.

6.4.4 Super Collision Damage Waiver (SCDW): Super Collision Damage Waiver (SCDW) reduces the Lessee's financial responsibility to a part of the vehicle, in case of damage to the vehicle, to the deductible amount. The maximum deductible amount for SCDW is 100.000 ISK for standard vehicles and 360.000 ISK for passanager vans, campervans and motorhomes (Class codes: *VMR, *VAR, *HMR, *HAR, *RMR and *RAR). The restrictions specified in article 6.4.1.2 apply also to the SCDW.

6.4.5 Gravel Protection (GP): Gravel Protection (GP) fully covers damages to paintwork and lights of the rented vehicle due to gravel or rocks thrown from other vehicles when passing them. This is limited to front bumper, hood and front lights. Driver’s liability is taken to zero when this occurs. Broken/damage fornt windshiled is covered with self-risk og 25.000 ISK.

6.4.6 Tire Insurance (TI): Tire Insurance provides full coverage for the cost of tire repair or replacement in case of damages to the tires. Please note that this does not cover a transport of the vehicle to a tire shop or a serviced roadside assistance in case of tire damage.

 

7. General provisions

7.1 This lease agreement shall always be kept in the vehicle during the term of the lease.

7.2 Additions and amendments to the conditions and provisions of the lease agreement shall be made in writing.

7.3 Icelandic law applies to agreements made on the basis of the terms cited above. This includes any claims for compensation that might be made. This applies both to the basis for and the calculation of compensation. The same applies to claims for damages based on liability outside this agreement. If legal disputes arise concerning this Rental agreement, they will be heard before the Lessor’s legal venue.

7.4 It should be pointed out that disputes between the parties to this Rental agreement can be submitted to the active Arbitration committee of the Icelandic Consumers Association and the Icelandic Travel Industry Association.

 

8 Limitation of Responsibilities

Lessor will make all reasonable efforts to keep the information on Lessor's website (www.faircar.is) and in published material/information accurate and up-to-date. Nevertheless, some information available may be technically inexact or contain typing errors. Without prejudice to its obligations under the general terms and conditions applicable to the rental agreement, Lessor does not declare nor guarantee the completeness or reliability of this information and disclaims responsibility for any errors, omissions or interruption and similarly, disclaims responsibility for any change or misspelling in the content or damage resulting from a system error, computer virus or a third party error or intruder.

ALL TERMS, CONDITIONS AND PRICES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.

 

Terms of booking on this website
The following terms relate to the booking service provided to you on this website. The booking service includes this website, the software associated with the site and the facility to enter into transactions with certain parties whose content appears on the site. You agree to these terms with us in respect of the booking service, in addition to the terms of your rental above which apply directly between you and your chosen third party travel provider ("Third Party Provider").

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a Third Party Provider’s error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage or for any accident, injury, delay or loss of enjoyment arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

Your rental and use of a vehicle booked through our site will be governed by the terms of the rental agreement with the Third Party Provider. The rental agreement and any other documentation provided to you by the Third Party Provider is between you and the Third Party Provider and we will not be liable to you or to any third party in any way in relation to that agreement or your vehicle or rental service where your booking has been properly processed by us. We are not responsible or liable to you for (i) the acts or omissions of the Third Party Provider in respect of your booking or in the course of delivering the rental service to you; or (ii) any disputes in respect of your booking with that Third Party Provider or that service, except in each case to the extent that responsibility for those matters may be imposed on us by applicable law.

While we will make reasonable efforts to ensure we are representing only reputable Third Party Providers, we make no warranty about the fitness suitability of any Third Party Provider product or service and will not accept responsibility for the quality fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant Third Party Provider at the earliest possible time. This will allow the Third Party Provider to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our Third Party Providers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a Third Party Provider.

Where we are liable to you terms and conditions, our total liability to you will be limited to (at our option) resupply of the booking service provided to you or the dollar amount of the deposit we received from you in relation to your booking. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will availability confirm your booking email you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the Third Party Providers terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Third Party Provider in order for them to provide the requested rental services to you.

Amendments
Please note that some Third Party Providers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the Third Party Provider. In addition to the alteration policy of the Third Party Provider stated in their terms, the following charges will apply in respect of our booking service relating to that amendment:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A Third Party Provider can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund and Cancellation Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds, credits or cancellation charges that apply are detailed in the terms and conditions of the Third Party Provider of your selected vehicle. In the event you are unsatisfied with our booking service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the Third Party Provider.

Sometimes a booking may need to be cancelled because of circumstances beyond either party’s control. For example, a weather event, public health event (including epidemic / pandemic), medical emergencies, strike, terrorist act, governmental, regional or local authority restrictions (such as restrictions on movement due to the COVID-19 pandemic) or a change in law). If this occurs, your entitlement to a credit or refund will be as provided in your Third Party Provider’s terms and conditions.

You agree that you will raise and resolve any dispute over refunds or cancellations in respect of your booking (whether initiated by you, the Third Party Provider or by circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) directly with the Third Party Provider. Once you have made payment for your booking, you must not seek to reverse or cancel such payment through your card issuer or its agents without our prior consent.

We shall only be liable to provide a refund to you (whether that cancellation is initiated by you, the Third Party Provider or due to circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) to the extent that we actually receive a refund from the relevant Third Party Provider. Where refunds are due to you from a Third Party Provider, we will provide reasonable assistance to you in claiming such funds from that Third Party Provider. In that situation, you authorise us to seek such refunds from the travel provider directly and on your behalf.

Where a refund is applicable, the turnaround time from the date of your request for refund to the date you are provided with your refund may take up to 12 weeks. This is beyond our control.

We are not responsible (including in negligence) to you for any failure or delay on the part of any Third Party Provider in providing travel products to you where the booking has been properly processed.


Faircar Campers Iceland Rental Terms for travel between 24-Jul-2020 and 20-Aug-2028

Rental Agreement

  • Total rental price: Vehicle rental price, insurances, extras, location fee and other cost related to the lease.
  • Rental agreement/Lease: The legally binding contract that details the terms and conditions of rental you'll be required to agree to and sign when Lessor releases a rental vehicle to you. It can also be referred to as Lease Agreement.
  • Lessee: You, the person holding rights of use of the rental vehicle under the terms specified in the rental agreement terms and conditions. Also referred, in article 1.5, to the person and/or the legal entity booking the rental vehicle.
  • Lessor: FairCar (Summus ehf. - ID: 530807-0530), the owner of the rental vehicle that leases under the rental agreement to the Lessee. • Guarantor: Lessee or other person that needs to indicate credit card imprint to guarantee any additional cost. This credit card imprint must be indicated in person.
  • Deductible amount: The amount that must be paid out of pocket by the Guarantor before the insurance take over.

1. General terms and conditions

1.1 Lessee/Driver Age and Driver’s License:

The Lessee and all named drivers of a rental car must be between 20 to 85 years old and present a full and valid driving license. The license must be held for a minimum of one year and without major endorsements or penalty points. An International Driver’s License (IDL) is required if driver’s license is issued by countries outside EU, Nordic, US or Canada, and if the Lessee’s/driver´s national driving license is not in Roman alphabet. International driver license must be accompanied by the original domestic license of the driver. A young driver fee of 10 EUR per day is charged for Lessee and each and every additional driver younger than 26 years old.
For 9 passenger vehicles (10 people including driver) or more, driving license D is requested. This applies to our OVMR group.

1.2 Lessee/Driver Identification

The Lessee and all named drivers must present a valid national identity card or passport at the time of pickup.

 

1.3 Payment Methods

Prepaid bookings are charged from credit card holder’s account as soon as the vehicle is reserved. Pay-later bookings are charged when vehicles are picked up, or in the end of reserved pick up day (for instance in the event of no-show). Cancellation booking cost, according to article 1.5, will be charged as soon as booking is cancelled. All major international credit cards are accepted for payment: American Express, MasterCard, Maestro, Visa Credit, Visa Debit, Diners Club, Discover, Union Pay and JCB. Payments through PayPal are also accepted. Transaction fee of 1,5 percent is charged for payment via American Express. Other payment methods are without transaction fee. Cash currency accepted on arrival; USD, EUR, GBP, ISK.

1.4 Deposit

Lessee's/guarantor's credit card imprint will be taken at the start of all rentals for security reasons, even when a voucher covers the cost of the rental. This credit card may be used, by the Lessor, to pay any additional cost at the end of the rental period such as damages to the vehicle, penalty fees, fines for traffic violations, parking fines, missing fuel or any costs as a result of the Lessee's use of the rental vehicle, even though the charge is higher than the deposit.

Deposit amount will be placed on the credit card account to be owed by the Lessor, at Lessee's date of pickup and may hold as long as 30 days, depending on the issuing bank policy. The deposit hold may not be released in case of if the vehicle is returned damaged (see article 2.2.2.2).

The deposit amount if you have our SCDW is 100.000 ISK for standard vehicles and 360.000 ISK for passanager vans, campervans and motorhomes (Class codes: *VMR, *VAR, *HMR, *HAR, *RMR and *RAR) and Credit card is required.

Debit cards are accepted only if all insurances are purchased (SCDW, GP and SAP), and only debit cards that support authorization only transaction.

If you do not hold SCDW insurance the deposit amount is 360.000 ISK for standard vehicles and 500.000 ISK for people carrier, passanager vans, campervans and motorhomes (Class codes: *VMR, *VAR, *HMR, *HAR, *RMR and *RAR and credit card is required.

 

1.5 Cancellation and Amendment Policy

TEMPORARY CANCELLATION POLICY:

Bookings made between the 12-31 March 2020 can cancel free of charge till 14 days prior to Pick-Up.

 

• If the Lessee cancels a reservation 33 days or earlier before planned pickup time the Lessor will charge a cancellation fee which amounts to 25% of the total rental price.
• If the Lessee cancels 10-32 days before planned pickup time the Lessor will charge a cancellation fee which amounts to 50% of the total rental price.
• If the Lessee cancels 0-9 days before planned pickup time or does not show up (no-show) the Lessor will charge a cancellation fee which amounts to 100% of the total rental price.

Amendment fee of 50 EUR, according to article 3.3, is charged in case of amendment plus the additional rental cost of the amendment. Lessor will not issue a refund in case the amendment results in a lower total rental price.

1.6 TAX

Local value added tax (VAT) 24%.

1.7 Rental Period

All rentals are charged on a 24-hour basis. A full day is charged for any portion of a 24+2 hour period used. The rental period starts when the Rental Agreement has been signed and Lessor has delivered the vehicle to the Lessee. The rental period ends when Lessor has taken the vehicle for inspection after return. Total rental price will be charged from requested pickup time, or when vehicle is picked up, whichever occurs earlier, until requested drop off time, or when vehicle has been handed to the Lessor, whichever occurs later. No refund is issued in case of late vehicle pickup and/or early dropoff.

1.8 Mileage

Unlimited or limited to 100 km per day, indicated on the rental reservation/agreement. Per extra KM driven cost 0,35 EUR.

1.9 Cross Border Travel and Ferries

All international cross border travel is prohibited. Travel via ferries/boats or ships inland is allowed but on Lessee's liability, no insurance covers vehicle damages or losses due to such travel.

1.10 Breakdown Assistance

24/7 breakdown assistance is available. Lessor will provide assistance via telephone and arrange, if requested, assistance from the next service provider. Cost of assistance depends on Lessee's location, severity of the problem and other factors. The Lessee will bear no cost for the provided assistance in case of vehicle breakdown and damages which the Lessee is not responsible for. In case of serious emergency please call Iceland national emergency number: 112.
In case of accident that the Lessee is not responsible for, Lessor will provide a new vehicle if requested and the vehicle is available. If Lessee is responsible for the accident, Lessor is not obligated to provide a new vehicle. In case of accident Lessee is responsible for the rental amount, it is not refundable.

 

2. Rental vehicles

 

2.1 Pickup and Returning the Vehicle

2.1.1 Pickup:

Vehicles are to be picked up at the reserved time, giving 2 hours late pick-up grace period. Should the Lessee fail to pick up the car at the reserved time the reservation is automatically cancelled and Lessee loses the right to pick up the vehicle.

2.1.2 Return:

Vehicles are to be returned to the Lessor's rental locations agreed upon in the rental agreement at the agreed time also specified in the rental agreement, with the grace period of 30 minutes. If vehicle is returned later, extra day/s will be charged. Return at a location not pre-approved by Lessee is subject to towing fee, according to article 3.4.7. Vehicles are to be returned with a clean interior but to prevent paint scratches please do not wash the vehicles externally. If necessary, only use a touchless car wash for an external wash.

 

2.2 Vehicle Inspection

2.2.1 Before rental

Before every rental, the rental vehicle is taken for an accurate inspection. A vehicle condition report is filled out and pictures are taken of all sides of the vehicle. Upon signature of the vehicle condition report lessee confirm that the condition report indicates the exact condition of the vehicle at the start of the rental period. The lessee agrees to inspect the vehicle for any damage not noted and report the same to the lessor representative before leaving the premises. Lessee is responsible for all damages occurred during the rental period.

2.2.2 After return

After the rental vehicle is returned, according to article 2.1.2, it is inspected by the Lessor, or another entity on its behalf, as soon as possible. Before the inspection, the vehicle needs to be cleaned, by the Lessor or another entity on its behalf.

2.2.2.1 Confirmation receipt

Upon request, the rental vehicle can be inspected on drop-off and Lessee would be provided with confirmation receipt of the vehicle condition report. The inspection process takes approx. one hour and can only take place during Keflavík office opening hours, which can be found on the website www.faircar.is, and only when the rental vehicle is returned to Lessor´s location in Keflavík (Keflavík Office). Lessee must request drop-off inspection in advance, either at pick up location at the time the rental agreement is signed or by sending the request via email to info@faircar.is, at least two days prior to the rental vehicle being returned in addition with requesting it on return. If Lessee does not request confirmation receipt of vehicle condition report two days in advance and also request it on return, according to the conditions set out above, he will forfeit his rights to receive it upon return.

2.2.2.2 Damage Settlement

If damage is found, which was not noted on the vehicle condition report (see article 2.2.1), during inspection after return the damage is photographed and identified in a damage assessment performed by an independent vehicle repair shop in accordance with the Cabas claims system.All damages, not covered by insurance according to article 6 and 4.4, as well as additional fees according to article 3, extra days and other cost will be charged according to FairCar pricelist, which can be found on the website www.faircar.is, to the Lessee's/guarantor's credit card without further notice. The damage settlement is sent to Lessee's email address, if the address is filed.

 

2.3 Smoking

Smoking is not allowed in the rental vehicle.

 

2.4 Studded Winter Tires

All our vehicles are equipped with studded winter tires from 1st November – 15th April or prior to/after when deemed necessary.

 

2.5 Vehicle Types

2.5.1 Reserved Vehicle Type not Available

Upon reservation the Lessee may reserve a certain vehicle type. The Lessor however reserves the right to substitute vehicles when the reserved vehicle type is not available, either with a similar vehicle or one in greater vehicle group according to the ACRISS car classification code.

2.5.2 Driving on F roads, Kjölur (road 35) and Kaldidalur (road 550)

Passengers vehicles and 2WD vehicles are not allowed to be driven on F roads, Kjölur (road 35, from road 37 until road 732), Kaldidalur (road 550), Öxi (road 939), road 586, 862 (except from road 1 until Dettifoss), 864 and 886.

4WD SUV are allowed to be driven on F roads, excluding F26, F66, F88, F206, F207, F208 (except from road 26 until road F224), F210, F223, F225, F228, F229, F232, F233, F235, F249, F261, F333, F337, F338, F578, F734, F752, F756, F821, F839, F881, F899, F902, F903, F905, F909, F910, F946 and F980.

Vehicles (Passengers vehicles, 2WD, 4WD and SUV) are not allowed to be driven on rough roads, illegal roads, closed roads, impassable roads or roads where vehicles can be subject to damage and/or not covered by any insurance.

2.5.3 Off-road Driving

Driving off-road for all vehicle groups is strictly forbidden by Icelandic law, breaking the law can result in high fines.

Should the restrictions in articles 2.5.2 and 2.5.3 be ignored all insurance (TPL, CDW, SCDW, SAP, GP and TW), if accepted, shall be deemed null and void. The driver will be held fully responsible in case of accidents and will bear all consequences, including the cost of repairing the damaged vehicle. The Lessee can also be subject to penalty fee according articles 3.4.1 and 3.4.2.

 

3. Fees

 

3.1 Location fee

A location fee of 62 EUR will apply to the total price of all applicable rentals (only applies to non-inclusive rentals for Economy Rent a Car reservations).

 

3.2 Pickup, Drop-off, One Way Rentals and Out of Hours Fees

For vehicles picked up in our Keflavík Office/Keflavík Int. Airport and dropped-off in Reykjavík Office/Greater Reykjavík Area and vice versa, One-Way Fee of 50 EUR applies.

Pickup/drop-off services are provided at Keflavík Int. Airport. Pickup is available immediately when your flight has arrived and you have collected your luggage and drop-off is available two hours before first/last flight every day all year around, but is subject to written proof of outbound flight outside of office hours. This service is free during operation hours between 4 AM and 6 PM, but out of operation hours, fee of 50 EUR applies for each pickup/drop-off. During holidays when pickup/drop-off is accepted, out of operation hours fee of 50 EUR applies for each pickup/drop-off, this applies to all locations. During opening hours in Reykjavik there is a free pickup/drop-off services in the greater Reykjavík area. See delivery options at www.faircar.is

Note: On public holidays the rental service is not operating and therefore the rental vehicle can neither be subject to pickup nor drop-off.

 

3.3 Booking fee

Bookings made via telephone and email are subject to booking fee that amounts to 10% of the total rental price (minimum 25 EUR). Bookings made via website (www.faircar.is) are not subject to booking fee.

 

3.4 Amendment fee

Lessor reserves the right to charge Lessee an amendment fee of 50 EUR if Lessee decides to change or modify the booking (see article 1.5). This fee also applies if Lessee request to delay requested pickup time or drop-off time of two hours or more and/or pickup/drop-off the vehicle earlier/later than stated on the rental agreement of two hours or more.

 

3.5 Penalty fees

3.5.1 Off-road driving, 600 EUR

The rental vehicle is not allowed to be driven off-road (see article 2.5.3). If the vehicle is driven off-road a 600 EUR penalty fee will be charged by the Lessor. In addition you may face fines from the police.

3.5.2 Driving vehicle on forbidden roads, 600 EUR

If a rental vehicle, which is restricted from driving on certain roads according to the rental agreement (see article 2.5.2) is reported driving on those roads a 600 EUR penalty fee will be charged.

3.5.3 Unauthorized additional driver, 200 EUR

If a rental vehicle is driven by an unauthorized additional driver a 200 EUR penalty fee will be charged.

3.5.4 Processing fee, 50 EUR

If Lessee or an additional driver (authorized or unauthorized) commits traffic, parking, and/or road toll violation and the Lessor needs to assist the authorities with sending a fine to the Lessee, or any other special services requested by the Lessee a processing fee of 50 EUR will be charged.

3.5.5 Refill fee, 50 EUR and charge for extra fuel

The rental vehicles are supplied with a full fuel tank and should be refilled prior to return to drop-off location, and filled up, maximum 10km away from the drop-off location. Lessor will charge Lessee for every missing eighth of a tank rounded out up to the next eighth in addition to a 50 EUR refill fee. Fuel price per liter is according to FairCar pricelist, which can be found on the website www.faircar.is.

3.5.6 Cleaning off dirty vehicles, 90 EUR

For vehicles that are returned dirty inside or subject to smoking a 90 EUR cleaning fee will be charged.
Cleaning service can be purchased on pickup for only 55 EUR for those who want to save their time on cleaning the vehicle inside. Cleaning service need to be purchased latest on pickup, otherwise 90 EUR cleaning fee will apply for dirty vehicle after return.

3.5.7 Towing fee for damaged immobile vehicles and vehicles dropped off at unauthorized locations, 450 ISK per km, with a minimum fee of 30.000 ISK

Lessee will have to bear the cost of towing/transporting an immobile and/or damaged rental vehicle. Transportation cost includes all kilometers driven from our office in Keflavík and back. This also applies when vehicle is dropped off at an unauthorized location. The towing fee does not apply in case of vehicle breakdown and damages which the Lessee is not responsible for. Price can vary in case a third party service provider is used.

3.5.8 Transportation cost, 450 ISK per km, with a minimum fee of 30.000 ISK.

Lessee will have to bear the cost of transportation or any other assistance needed, for example if Lessee lost their key. Transportation cost includes all kilometers driven from our office in Keflavík and back. Price can vary in case a third party service provider is used.

3.5.9 Damaged vehicle administration fee, 190 EUR

For administering damaged vehicles and billing for the repair cost, a 190 EUR administration fee will be charged in addition to the repair cost.

3.5.10 Insufficient driver's license, 50 EUR

If the required International Driver's License is not provided or if the required driver’s license information is not valid in accordance with article 1.2 and 1.3, a fee of 50 EUR will be charged.

3.5.11 Young driver fee, 10 EUR per day

A young driver fee of 10 EUR per day is charged for Lessee and each and every additional driver younger than 26 years old.

 

4. Obligation of the Lessee

4.1 The Lessee agrees to the provisions of this lease and has received a copy of it.

  1. The Lessee will return the vehicle.
    a. and all accessories (including tires and tools) in the condition they were in when received, with the exception of normal wear due to use
    b. on the date and time specified by this lease, unless otherwise agreed
    c. to the Lessor’s premises, unless otherwise agreed.

4.3 If the Lessee does not return the vehicle at the time agreed upon in this rental agreement, or does not declare his intention to extend the rental period, the Lessor and/or the police are authorized to repossess the vehicle without further notice, at the Lessee’s cost. Extension of the lease is dependent on the consent of the Lessor. If the Lessee returns the rental vehicle 30 minutes or later after the lease has expired, the Lessor is authorized to demand payment from the Lessee which amounts to 24-hour rent under the terms and conditions of this lease agreement.

4.4 The vehicle shall be handled and driven carefully. Only those named as drivers on the first page of this agreement are authorized to drive the vehicle. The Lessee is liable for damage resulting from use of the vehicle for which no compensation will be paid by the vehicle’s insurance company. This includes damage to the vehicle and/or injury to passengers due to the following:
a. off-road driving
b. driving across rivers or any kind of water course
c. intentional acts or gross negligence
d. use of intoxicants by the driver.
e. vehicle use that contravenes Icelandic law and/or the provisions of this lease.

4.5 In the event of collision or accident, the Lessee shall immediately notify the appropriate police authorities as well as the Lessor of the incident, and the Lessee may not leave the scene before the police have arrived.

4.6 The number of kilometers (km) that the vehicle is driven while this lease is in force is determined by reading a normal odometer supplied with the vehicle by the manufacturer. The Lessee shall notify the Lessor, as soon as possible, if the odometer is out of order or stops functioning during the terms of the lease.

4.7 The Lessor is not responsible for the disappearance of or damage to property that the Lessee or any other party leaves in or on the vehicle or was at any point transported with the vehicle.

4.8 The Lessee agrees to pay the Lessor, upon request:
a. deposit amounting to the estimated cost of hiring the car
b. any and all expenses incurred by the Lessor if he has to bring the vehicle back to his premises, without regard to the condition of the vehicle, the roads or the weather.

4.9 The Lessee is not authorized to have repairs done or make changes to the vehicle or its accessories, or to put the vehicle up as any kind of security, without the prior consent of the Lessor.

4.10 The Lessee is liable for all parking meter charges and fines for breaking traffic laws.

4.11 The Lessee is not authorized to use the vehicle to transport passengers in exchange for payment, loan the vehicle to others, or sublease it, without prior consent of the Lessor.

4.12 Driver and passengers are required by law to wear seatbelts, regardless of the type of vehicle or where they are seated.

4.13 Baby/children under 135 cm is mandatory to sit in a quality approved baby/child seat that suits the size of the baby/child.

 

5. Obligations of the Lessor

5.1 The Lessor undertakes to supply the vehicle at the agreed time and to see that it meets the demands made for it.

5.2 If the vehicle should malfunction the Lessor shall supply the Lessee with a comparable vehicle as soon as possible (see article 1.10).

5.3 The Lessor shall inform the Lessee of the content of this Rental agreement particularly as regards the obligations that the Lessee undertakes by signing it.

5.4 The Lessor shall inform a foreign Lessee of Icelandic traffic regulations, traffic signs, and regulations banning off-road driving. The Lessor shall particularly point out the dangers stemming from animals on the roads.

5.5 If the Lessor wants to limit use of the vehicle with regard to its equipment and/or road conditions, this shall be done in writing when this Rental agreement is signed.

5.6 The Lessor undertakes to maintain valid liability insurance for his business operations.

 

6. Insurance

6.1 The lease sum/rental fee always includes Third Party Liability Insurance (TPL), including liability insurance and accident insurance for the driver and the owner (see article 6.3.1).

6.2 The Lessee may purchase additional insurance described in article 6.4.

6.3 Included insurance

6.3.1 Third Party Liability Insurance (TPL): When renting one of the Lessor´s vehicles the Lessee is covered by a mandatory Third Party Liability Insurance (TPL) stipulated by Icelandic law consisting of:

6.3.1.1 Statutory liability insurance of vehicle: This insurance compensates for damage caused by the rented vehicle to a Third Party, with a deductible of 50.000 ISK in each instance of loss. For each instance of loss the coverage limit for personal injuries is 1.000 million ISK and for material damages 175 million ISK.

6.3.1.2 Statutory accident insurance of driver and owner: This insurance compensates the driver when operating the rented vehicle for bodily damage with coverage limit of 75 million ISK any insurance incident.
Please note: Neither unauthorized additional drivers nor passengers are compensated by TPL.
For more details see the Mandatory Vehicle Insurance Terms provided by FairCar's insurance provider; VIS Insurance Ltd. (Vátryggingafélag Íslands hf.): http://vis.is/media/1634/ba10_okutakjatr-ensk.pdf

6.4. Additional insurance

6.4.1 Collision Damage Waiver (CDW): Collision Damage Waiver (CDW) is mandatory unless Lessee provides written proof from an insurance company, specially stating in English that coverage of collision insurance is effective in Iceland and valid for the duration of the rental agreement. Usage of personal third party insurance is always on Lessee's own responsibility. If CDW is not accepted, Lessee will be held fully responsible for the full value of the vehicle and extras in case of third party insurance is not valid.

6.4.1.1 Collision Damage Waiver (CDW), provided by the Lessor, reduces the Lessee's financial responsibility to a part, in case of damage to the vehicle. The financial responsibility is limited to the deductible amount. The maximum deductible amount for CDW is 360.000 ISK for standard vehicles and 500.000 ISK for people carrier, passanager vans, campervans and motorhomes (Class codes: *VMR, *VAR, *HMR, *HAR, *RMR and *RAR).

  1. The Collision Damage Waiver (CDW) does not cover;
    a. intentional damage or damage due to gross negligence on the part of the driver
    b. damage resulting from the driver being under the influence of alcohol, stimulants or sedatives, or in any other way incapable of driving the vehicle in a safe manner c. damage due to race or test driving
    d. damage due to war, revolution, civil unrest, riots
    e. damage done by animals
    f. interior damages
    g. damage affecting only wheels, tires, suspension, batteries, all glass, radios, or loss by theft of parts of the vehicle and damage resulting from this
    h. damage caused by driving on rough roads, to the vehicle’s undercarriage.
    i. damage to the clutch and transmission.
    j. damage resulting from driving in places where vehicle traffic is banned, such as paths, tracks, banks of snow, ice, unbridged rivers or streams, beaches, places only accessible at low tide, or other trackless areas
    k. damage caused by sand, gravel, ash, pumice, or other kinds of earth material being blown onto the vehicle.
    l. if the vehicle is transported by sea, no compensation will be paid for damages caused by sea spray/seawater
    m. in other instances, reference is made to the general conditions for Collision Damage Waiver (CDW).
    n. if vehicle is driven by unauthorized driver.

6.4.2 Theft Waiver (TW): Theft Waiver (TW) reduces the Lessee's financial responsibility for loss or theft of the vehicle to the deductible amount. The maximum deductible amount for TW is 360.000 ISK for all vehicle groups.

6.4.3 Sand and Ash Protection (SAP): Sand and Ash Protection (SAP) reduces the Lessee's financial responsibility for damages caused by erosion or ash, which can for instance damage the paint on vehicles permanently, to the deductible amount. The maximum deductible amount for SAP is 360.000 ISK for all vehicle groups.

6.4.4 Super Collision Damage Waiver (SCDW): Super Collision Damage Waiver (SCDW) reduces the Lessee's financial responsibility to a part of the vehicle, in case of damage to the vehicle, to the deductible amount. The maximum deductible amount for SCDW is 100.000 ISK for standard vehicles and 360.000 ISK for passanager vans, campervans and motorhomes (Class codes: *VMR, *VAR, *HMR, *HAR, *RMR and *RAR). The restrictions specified in article 6.4.1.2 apply also to the SCDW.

6.4.5 Gravel Protection (GP): Gravel Protection (GP) fully covers damages to paintwork and lights of the rented vehicle due to gravel or rocks thrown from other vehicles when passing them. This is limited to front bumper, hood and front lights. Driver’s liability is taken to zero when this occurs. Broken/damage fornt windshiled is covered with self-risk og 25.000 ISK.

6.4.6 Tire Insurance (TI): Tire Insurance provides full coverage for the cost of tire repair or replacement in case of damages to the tires. Please note that this does not cover a transport of the vehicle to a tire shop or a serviced roadside assistance in case of tire damage.

 

7. General provisions

7.1 This lease agreement shall always be kept in the vehicle during the term of the lease.

7.2 Additions and amendments to the conditions and provisions of the lease agreement shall be made in writing.

7.3 Icelandic law applies to agreements made on the basis of the terms cited above. This includes any claims for compensation that might be made. This applies both to the basis for and the calculation of compensation. The same applies to claims for damages based on liability outside this agreement. If legal disputes arise concerning this Rental agreement, they will be heard before the Lessor’s legal venue.

7.4 It should be pointed out that disputes between the parties to this Rental agreement can be submitted to the active Arbitration committee of the Icelandic Consumers Association and the Icelandic Travel Industry Association.

 

8 Limitation of Responsibilities

Lessor will make all reasonable efforts to keep the information on Lessor's website (www.faircar.is) and in published material/information accurate and up-to-date. Nevertheless, some information available may be technically inexact or contain typing errors. Without prejudice to its obligations under the general terms and conditions applicable to the rental agreement, Lessor does not declare nor guarantee the completeness or reliability of this information and disclaims responsibility for any errors, omissions or interruption and similarly, disclaims responsibility for any change or misspelling in the content or damage resulting from a system error, computer virus or a third party error or intruder.

ALL TERMS, CONDITIONS AND PRICES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.

 

Terms of booking on this website
The following terms relate to the booking service provided to you on this website. The booking service includes this website, the software associated with the site and the facility to enter into transactions with certain parties whose content appears on the site. You agree to these terms with us in respect of the booking service, in addition to the terms of your rental above which apply directly between you and your chosen third party travel provider ("Third Party Provider").

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a Third Party Provider’s error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage or for any accident, injury, delay or loss of enjoyment arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

Your rental and use of a vehicle booked through our site will be governed by the terms of the rental agreement with the Third Party Provider. The rental agreement and any other documentation provided to you by the Third Party Provider is between you and the Third Party Provider and we will not be liable to you or to any third party in any way in relation to that agreement or your vehicle or rental service where your booking has been properly processed by us. We are not responsible or liable to you for (i) the acts or omissions of the Third Party Provider in respect of your booking or in the course of delivering the rental service to you; or (ii) any disputes in respect of your booking with that Third Party Provider or that service, except in each case to the extent that responsibility for those matters may be imposed on us by applicable law.

While we will make reasonable efforts to ensure we are representing only reputable Third Party Providers, we make no warranty about the fitness suitability of any Third Party Provider product or service and will not accept responsibility for the quality fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant Third Party Provider at the earliest possible time. This will allow the Third Party Provider to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our Third Party Providers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a Third Party Provider.

Where we are liable to you terms and conditions, our total liability to you will be limited to (at our option) resupply of the booking service provided to you or the dollar amount of the deposit we received from you in relation to your booking. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will availability confirm your booking email you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the Third Party Providers terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Third Party Provider in order for them to provide the requested rental services to you.

Amendments
Please note that some Third Party Providers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the Third Party Provider. In addition to the alteration policy of the Third Party Provider stated in their terms, the following charges will apply in respect of our booking service relating to that amendment:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A Third Party Provider can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund and Cancellation Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds, credits or cancellation charges that apply are detailed in the terms and conditions of the Third Party Provider of your selected vehicle. In the event you are unsatisfied with our booking service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the Third Party Provider.

Sometimes a booking may need to be cancelled because of circumstances beyond either party’s control. For example, a weather event, public health event (including epidemic / pandemic), medical emergencies, strike, terrorist act, governmental, regional or local authority restrictions (such as restrictions on movement due to the COVID-19 pandemic) or a change in law). If this occurs, your entitlement to a credit or refund will be as provided in your Third Party Provider’s terms and conditions.

You agree that you will raise and resolve any dispute over refunds or cancellations in respect of your booking (whether initiated by you, the Third Party Provider or by circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) directly with the Third Party Provider. Once you have made payment for your booking, you must not seek to reverse or cancel such payment through your card issuer or its agents without our prior consent.

We shall only be liable to provide a refund to you (whether that cancellation is initiated by you, the Third Party Provider or due to circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) to the extent that we actually receive a refund from the relevant Third Party Provider. Where refunds are due to you from a Third Party Provider, we will provide reasonable assistance to you in claiming such funds from that Third Party Provider. In that situation, you authorise us to seek such refunds from the travel provider directly and on your behalf.

Where a refund is applicable, the turnaround time from the date of your request for refund to the date you are provided with your refund may take up to 12 weeks. This is beyond our control.

We are not responsible (including in negligence) to you for any failure or delay on the part of any Third Party Provider in providing travel products to you where the booking has been properly processed.


Faircar Campers Iceland Insurance

Insurances

Local value added tax (VAT) 24 % is included in all prices.

Insurances included with every rental

Third Party Liability Insurance (TPL)* - Included

When renting one of the Lessor´s vehicles the Lessee is covered by a mandatory Third Party Liability Insurance (TPL) stipulated by Icelandic law consisting of:

1.Statutory liability insurance of vehicle.
This insurance compensates for damage caused by the rented vehicle to a Third Party. For each instance of loss the coverage limit for personal injuries is 1.000 million ISK and for material damages 175 million ISK.

2.Statutory accident insurance of driver and owner.
This insurance compensates the driver when operating the rented vehicle for bodily damage with coverage limit of 75 million ISK for any insurance incident.
Please note: Neither unauthorized additional drivers nor passengers are compensated by TPL.

For more details see the Mandatory Vehicle Insurance Terms provided by FairCar's insurance provider; Sjóvá-Almennar Insurance Ltd. (Sjóvá-Almennar tryggingar hf.).

Collision Damage Waiver (CDW)* - Included

Collision Damage Waiver (CDW) reduces the Lessee's financial responsibility to a part, in case of damage to the vehicle. The financial responsibility is limited to the deductible amount.*
The maximum deductible amount for CDW is 360.000 ISK for standard vehicles and 500.000 ISK for people carrier, passanager vans, campervans and motorhomes (Class codes: *VMR, *VAR, *HMR, *HAR, *RMR and *RAR).

Collision Damage Waiver (CDW) is mandatory unless Lessee provides written proof from an insurance company, specially stating that coverage of collision insurance is effective in Iceland and valid for the duration of the rental agreement. Usage of personal third party insurance is always on Lessee's own responsibility. If CDW (see article 6.4) is not accepted, Lessee will be held fully reliable for the full value of the vehicle and extras in case of third party insurance is not valid.

 

Additional Insurances

Gravel Protection (GP)* - € 11 per day - POPULAR

Gravel Protection (GP) fully covers damages to paintwork and lights of the rented vehicle due to gravel or rocks thrown from other vehicles when passing them. This is limited to front bumper, hood and front lights. Driver’s liability is taken to zero when this occurs.
Broken/damage fornt windshiled is covered with self-risk og 25.000 ISK.

Super Collision Damage Waiver (SCDW)* - € 19 per day

Super Collision Damage Waiver (SCDW) reduces the Lessee's financial responsibility to a part of the vehicle, in case of damage to the vehicle, to the deductible amount.

The maximum deductible amount for SCDW is 100.000 ISK for standard vehicles and 360.000 ISK for passanager vans, campervans and motorhomes (Class codes: *VMR, *VAR, *HMR, *HAR, *RMR and *RAR).

Sand and Ash Protection (SAAP)* - € 9 per day

Sand and Ash Protection (SAP) reduces the Lessee's financial responsibility for damages caused by erosion or ash, which can for instance damage the paint on vehicles permanently, to the deductible amount.
The maximum deductible amount for SAP is 360.000 ISK for all vehicle groups.

Tire Incurance (TI)* - € 8 per day

The Tire Insruance provides full coverage for the cost of tire repair or replacement in case of damages to the tires. Please note that this does not cover a transport of the vehicle to a tire shop or a serviced roadside assistance in case of tire damage.

Theft Protection (TP)* - € 5 per day

Theft Protection (TP) reduces the Lessee's financial responsibility for loss or theft of the vehicle to the deductible amount. The maximum deductible amount for TW is 360.000 ISK for all vehicle groups.

 

Insurance Packages

 

PACKAGE 1 - SILVER Insurance Package - (SCDW+GP) - € 26 per day - MOST POPULAR

 

PACKAGE 2 - GOLD Insurance Package - (SCDW+GP+TP+TI+SAP) - € 35 per day MOST VALUABLE

 

Insurance Limitations and Exclusions

* For limitations and exclusions please refer to article 4 and 6 in the Rental Agreement.