Pick up date:

Drop off date:

Vehicle type:

Currency:

Your country of residence:

Driver license:

caprivi camper hire - motorhome motorhome and rv travel companies

caprivi camper hire - motorhome and rv travel motorhome

Caprivi Camper Hire

Caprivi Car Hire started in January 1996. Since then we have bought Kessler Car Hire in 2001. Our main goal is giving an outstanding service with a wide range of vehicles. Our fleet varies from economic sedans to 4x4's with or without camping equipment (Land cruiser Bushcampers fully equipped also Available for self drives) and luxury 4x4(Toyota Fortuner) as well as Toyota Avanza and Toyota Quantum 14 seaters. We can equip our vehicles with the following Roof tents,water can,petrol can,storage box,cooking equipment,gas cooker,washing basin,cool box,chairs,table and a 12V fridge and are allowed in neighboring countries (South-Africa, Zambia, Zimbabwe and Botswana). Our entire 4 x 4 vehicles is equipped with a second spare wheel, small toolbox, jack, shovel, tow rope and fire distinguish-er We can equip the vehicle to your needs.
We cater for individual travelers as well as big groups. Our service includes airport transfers, 24-hour breakdown services and we can also make offers that includes drivers.

Our team is professional, fast and friendly to suit all your needs



Caprivi Camper Hire Rental Terms

I. Responsibilities of the Lessee

1. Vehicle handing over, required inspection by the lessee

  • (a) It is hereby noted that the hired vehicle was handed over to the lessee in good order and condition, i.e., as described on the check-list and equipped with tools, 1 or 2 spare tyres, shovel and warning triangle. The lessee/driver is obligated to check the vehicle for accuracy and completeness and to report any deviations to the office.
  • (b) The vehicle is equipped according to Namibian safety regulations. The lessees are responsible to inform themselves about the valid legal requirements concerning safety equipment, as well as any additional costs like cross border fees, when entering foreign countries and they are liable for those costs.

2. User authorisation

Only the drivers mentioned in the lease contract are authorised to drive the vehicle. The lessee is to represent the actions of the respective driver as their own. For use by an authorised third party the lessee is obliged to:

  • (a) inform Caprivi Car Hire of the name of any further drivers
  • (b) be sure that they are at least 23 years old and have been in possession of a valid driver’s licence for at least 5 years and
  • (c) inform the driver of the lease conditions before handing over the car and that they are obliged to adhere to these regulations.

3. Limited use

The lessee/driver is prohibited from driving or using the leased vehicle:

  • (a) for people under the age of 23 ;
  • (b) for people that are not mentioned as driver or lessee on the lease agreement;
  • (c) outside the undersigned driving area or cross border trips mentioned in the lease;
  • (e) for people which have been proven to be under the influence of narcotics, alcohol or drugs;
  • (f) for illegal events, car races, driving or vehicle tests, as well as off-road dune rides; water drives, night driving outside towns;
  • (g) for any other uses that are not indicated in the lease agreement, especially careless and reckless behaviour or deliberately causing damage;
  • (h) for disregarding the safety regulations: Leaving the vehicle unlocked or losing the keys.

4. Duty of Care

During the lease period the lessee is to regularly check the tyre pressure. Non-observance will leave the lessee liable for the resulting damage. The lessee is to return the vehicle with the same fuel level as at the time of leasing.

5. Disclosure duty

For every accident the police is to be notified immediately and the accident as well as any injuries, accident participants and damages have to be recorded. Caprivi Car Hire is to be informed without delay. Proof (witnesses, traces) are to be secured and the names and addresses of the involved parties are to be noted and everything is to be done to ensure that proper clarification of the cause of damage and loss can be traced. The lessee may not give an admission of liability either by payment or admitting to damages or fault in anticipation of the liability claim (endangering the insurance coverage).

6. Terms of Payment

Payments for indemnifiable damages are to be paid up to the amount of the excess, except for damages ascribed to gross negligence. These will be calculated in its entirety. Excess on cards will be released 3 working days after the vehicle has been returned.

7. Returning the Vehicle

The lessee is obligated to return the vehicle according to date, place and time detailed in the lease agreement or on request of Caprivi Car Hire return it earlier.

Returning the vehicle can only be done during normal office hours. These are advertised by Caprivi Car Hire at their offices. Should the car be dirtier than usual the lessee will be liable for the cleaning costs. After the termination of the contract or after exceeding the lease duration Caprivi Car Hire is entitled to repossess the vehicle or procure it at the expense of the lessee. The additional utilisation of the lease vehicle will be calculated according to the standard daily tariff.

II. Lessee Liability

1. Liability

The lessee is to note that the vehicle is not covered by a comprehensive insurance policy. During the lease period the lessee is liable for damage to the vehicle for up to the amount of the excess.

2. Liability Reduction (REW, SEC 1, SEC 2)

Within boundaries of the contract and in view of a legitimate error the lessee can be partially exempted against payment of a fee for damages to the hired vehicle. The excess amount for the lessee conforms to the finalized sum in the contract and is to be paid according to the claim. Caprivi Car Hire reserves the right to invoice expenses due to loss of use and handling charges incurred in the event of damage.

3. Lapse of Liability Reduction

The driver/lessee is liable for damages to the vehicle and the mentioned liability reduction is not valid if the driver/lessee caused these damages due to intent or violation against the lease terms and conditions or gross negligence (i.e. driving through water) or due to incorrect use of the vehicle or damage was incurred due to alcohol or drug induced incapacity to drive. The liability reduction is not valid for breach of regulations in and damages caused by negligence. This is also valid if the police was not called in for a liability case, with or without a third party being involved, provided that Caprivi Car Hire is not given the possibility of an objective investigation. In spite of an agreed reduced liability the driver/lessee is also liable for the damages to the additions and structures of the hire vehicle which are based on the culpable breach of the vehicle measurements (height, length, width).
III. Personal Data

  • (a) In order to implement the lease contract personal data is collected from the lessee and saved.
  • (b) Personal data submitted to Caprivi Car Hire can be used for data fusion and storage, as well as simplifying client information management.
  • (c) Credit card data is only used for dealing with payment processes.
  • (d) In case of payment delay or non-contractual return of the vehicle or due to incorrect personal data the personal information can be blacklisted. In case of default or denial of payment the client data can be forwarded to a third party for assertion.
  • (e) Only Master and Visa Credit cards will be accepted.


Rates included:
· Unlimited kilometers
· 2 Drivers
· Collusion damage waiver
· Theft loss waiver
· VAT
· Where applicable camping equipment

Rates exclude:
· Fuel, Tyre, Lights,Windscreen and damages
· Delivery and Collection Fee
· Additional Driver (3rd+) Fees (20.00 N$ per day per person)
· Over border permit fees of 500.00 N$ per country
· Excess options
· Handling Fee of 450.00 N$ for damages
· Traffic tickets
· 20.00 N$ Contract Fee ( Stamp Duty)

Extensions:
· Should customer wish to extend his rental in excess of the voucher value, he will be charged the 7-14 day unlimited kilometers Rack Rate. The amount due will be collected direct from the Renter.
· The Renter has to inform Caprivi Car Hire 3 days prior of return date for extension of car rental

Cancellation Fees:
The deposit is non refundable. In addition to forfeiting your deposit, the following charges apply:
·  Any cancellation received within 33 days will be charged 15% of the total rental value.
·  50% of total rental value will be charged if cancelled within 18 days before rental.
·  100% of total rental will be charged if client cancelled within 3 days.

General:
· Rentals are subject to the standard rental conditions as described on the current brochure and rental agreement.
· Driver minimum age is 23 and maximum age is 70 years. Should client not fall into this category, please consult our office.
· We only accept driving licenses in English or international driving licenses. We do not arrange for translation. This should be done by client/agent. Please note that for insurance reasons only driver's licenses in English
or international driver's licenses can be accepted! If the International Driver license or the English translation are not present on the vehicle handover. Caprivi Car Hire has the right to refuse the vehicle handover.
· The Renter must have a valid credit card for the Excess deposit. (Visa or Master Card only). NO DEBIT CARDS
WILL BE ACCEPTED.
· Early Returns are not refundable.
· Rental charges are calculated from the time the vehicle reserved. Late collections are not credited.
· Night Driving outside of Towns are not allowed.
· Caprivi Car Hire is not liable for any loss and damages of personal property

From the insurance point of view there are three maximum speeds on our roads: Maximum speeds are 60km/h in cities, 80km/h on gravel roads and 120km/h on tar roads. According to the insurance policy, these maximum speeds may not be exceeded. All vehicles are equipped with a GPS Tracking system.
If the requested vehicle is not available or was in an accident then we have the write to change the booking to the next similar vehicle available.


Office Hours:
· Monday to Friday: 07h30 – 13h00 and 14h00 – 17h00
· Saturday, Sunday and public holidays only by appointment.

Collection of Vehicles:
Collection of Rental Vehicles are only possible until 16h00
Saturday, Sunday, and Public Holidays, Vehicles are only handed over on appointment. 

Return of Vehicles:
Vehicles can only be returned during Office Hours
07h30 – 13h00 and 14h00 – 17h00 subject to the Transfer times as specified by Caprivi Car Hire / Africa on Wheels.
Saturday, Sunday and Public Holidays Vehicles may only be returned on appointment
Caprivi Car Hire / Africa on Wheels is not liable / responsible for clients arriving outside agreed appointment times. 

Transfers:

Arrival:
Clients will be provided with one free Transport from the International Airport to Windhoek, where such flights arrive no later than 19h00.
Flights arriving after 19h00 will be charged as extra Transfer at a cost of N$480.00.

Departure:
One free Transfer from Windhoek to the International Airport are at specific Times only
Additional transfer falling outside of the scheduled / agreed transfer times including delays or alterations in the transfer times will be charged with N$ 480.00 

Transfers times:
Summer: 6h30, 08h30, 10h30, 12h30, 14h30, 16h00
Winter: 4h30, 07h30, 09h30, 11h30, 13h00, 16h00

Drop Off and collection Fees:
· Fees/one way - as on request (price are subject to change without prior notice)

Insurance Options:
· Rates includes Theft loss and collusion damage waivers
· Option 1: Client can purchase the benefits of the Reduced Excess Waiver (REW) and reduce the applicable excess.
· Option 2: Client can purchase the benefits of the Super Excess Cover (SEC) and reduce his liability. The SEC includes glass and tyre damages. If an accident is not caused by the renter, the excess will be Zero. Should an accident however occur, where no other vehicle or animal is involved, the Excess will be payable by the Renter.
· Every damage caused by the Renter is payable up to the excess amount.
· Car Accessories and Camping equipment is not insured
· All excess amounts will be released after 3 working days.
· If vehicle is damaged because of negligence, full damage value is payable.
· Replacement vehicle: In case of accident the renter has to sign a new contract, new excess and has to pay the rent for the remaining days and the Tow in Costs.
· Excess is double if accident occurred in Zambia, Malawi, Mozambique and Tanzania.
· The security of the Excess chosen is required by credit card on collection of the vehicle.
· Insurance conditions and excesses may change without prior notice
· Super Excess Cover only rentals from 6 days +

Camping Equipment:
· Fully equipped vehicles include: Folding chairs and table, Grill Set, water can, gas cooker, neon lamp, cooking utensils, crockery and cutlery, sleeping bags, 12 volt fridge, sheets and pillows, roof top tent. 2pax or 4pax available.

Additional Equipment:
· 12 volt tyre pump
· Rubber sand mats
· GPS Navigation System
· Fuel cans
· 12 Volt Fridge
· Plastic cool box
· First Aid Kit
· Maps etc.

Terms of booking on this website

The following terms relate to the booking service provided to you by Motorhome Republic. The booking service includes the Motorhome Republic site, the software associated with the site and the facility to enter into transactions with certain parties whose content appears on the site. You agree to these terms with us in respect of the booking service, in addition to the terms of your rental above which apply directly between you and your chosen third party travel provider (“Third Party Provider”).

Information disclaimer

The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a Third Party Provider’s error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage or for any accident, injury, delay or loss of enjoyment arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

Your rental and use of a vehicle booked through our site will be governed by the terms of the rental agreement with the Third Party Provider. The rental agreement and any other documentation provided to you by the Third Party Provider is between you and the Third Party Provider and we will not be liable to you or to any third party in any way in relation to that agreement or your vehicle or rental service where your booking has been properly processed by us. We are not responsible or liable to you for (i) the acts or omissions of the Third Party Provider in respect of your booking or in the course of delivering the rental service to you; or (ii) any disputes in respect of your booking with that Third Party Provider or that service, except in each case to the extent that responsibility for those matters may be imposed on us by applicable law. While we will make reasonable efforts to ensure we are representing only reputable Third Party Providers, we make no warranty about the fitness suitability of any Third Party Provider product or service and will not accept responsibility for the quality fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant Third Party Provider at the earliest possible time. This will allow the Third Party Provider to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our Third Party Providers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a Third Party Provider. Where we are liable to you terms and conditions, our total liability to you will be limited to (at our option) resupply of the booking service provided to you or the dollar amount of the deposit we received from you in relation to your booking. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information

To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will availability confirm your booking email you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed. A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the Third Party Providers terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date. If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure

In booking on this website you acknowledge that we disclose your information to your selected Third Party Provider in order for them to provide the requested rental services to you.

Amendments

Please note that some Third Party Providers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the Third Party Provider. In addition to the alteration policy of the Third Party Provider stated in their terms, the following charges will apply in respect of our booking service relating to that amendment: Motorhome rental alterations (all charges stated in local currency): 25.00 The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive

Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A Third Party Provider can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund and Cancellation Policy

We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds, credits or cancellation charges that apply are detailed in the terms and conditions of the Third Party Provider of your selected vehicle. In the event you are unsatisfied with our booking service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the Third Party Provider.

Sometimes a booking may need to be cancelled because of circumstances beyond either party’s control. For example, a weather event, public health event (including epidemic / pandemic), medical emergencies, strike, terrorist act, governmental, regional or local authority restrictions (such as restrictions on movement due to the COVID-19 pandemic) or a change in law). If this occurs, your entitlement to a credit or refund will be as provided in your Third Party Provider’s terms and conditions.

You agree that you will raise and resolve any dispute over refunds or cancellations in respect of your booking (whether initiated by you, the Third Party Provider or by circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) directly with the Third Party Provider. Once you have made payment for your booking, you must not seek to reverse or cancel such payment through your card issuer or its agents without our prior consent.

We shall only be liable to provide a refund to you (whether that cancellation is initiated by you, the Third Party Provider or due to circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) to the extent that we actually receive a refund from the relevant Third Party Provider. Where refunds are due to you from a Third Party Provider, we will provide reasonable assistance to you in claiming such funds from that Third Party Provider. In that situation, you authorise us to seek such refunds from the travel provider directly and on your behalf.

Where a refund is applicable, the turnaround time from the date of your request for refund to the date you are provided with your refund may take up to 12 weeks. This is beyond our control.

We are not responsible (including in negligence) to you for any failure or delay on the part of any Third Party Provider in providing travel products to you where the booking has been properly processed.

This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Caprivi Camper Hire Rental Terms for travel between 01-Dec-2015 and 31-Dec-2025

I. Responsibilities of the Lessee

1. Vehicle handing over, required inspection by the lessee

  • (a) It is hereby noted that the hired vehicle was handed over to the lessee in good order and condition, i.e., as described on the check-list and equipped with tools, 1 or 2 spare tyres, shovel and warning triangle. The lessee/driver is obligated to check the vehicle for accuracy and completeness and to report any deviations to the office.
  • (b) The vehicle is equipped according to Namibian safety regulations. The lessees are responsible to inform themselves about the valid legal requirements concerning safety equipment, as well as any additional costs like cross border fees, when entering foreign countries and they are liable for those costs.

2. User authorisation

Only the drivers mentioned in the lease contract are authorised to drive the vehicle. The lessee is to represent the actions of the respective driver as their own. For use by an authorised third party the lessee is obliged to:

  • (a) inform Caprivi Car Hire of the name of any further drivers
  • (b) be sure that they are at least 23 years old and have been in possession of a valid driver’s licence for at least 5 years and
  • (c) inform the driver of the lease conditions before handing over the car and that they are obliged to adhere to these regulations.

3. Limited use

The lessee/driver is prohibited from driving or using the leased vehicle:

  • (a) for people under the age of 23 ;
  • (b) for people that are not mentioned as driver or lessee on the lease agreement;
  • (c) outside the undersigned driving area or cross border trips mentioned in the lease;
  • (e) for people which have been proven to be under the influence of narcotics, alcohol or drugs;
  • (f) for illegal events, car races, driving or vehicle tests, as well as off-road dune rides; water drives, night driving outside towns;
  • (g) for any other uses that are not indicated in the lease agreement, especially careless and reckless behaviour or deliberately causing damage;
  • (h) for disregarding the safety regulations: Leaving the vehicle unlocked or losing the keys.

4. Duty of Care

During the lease period the lessee is to regularly check the tyre pressure. Non-observance will leave the lessee liable for the resulting damage. The lessee is to return the vehicle with the same fuel level as at the time of leasing.

5. Disclosure duty

For every accident the police is to be notified immediately and the accident as well as any injuries, accident participants and damages have to be recorded. Caprivi Car Hire is to be informed without delay. Proof (witnesses, traces) are to be secured and the names and addresses of the involved parties are to be noted and everything is to be done to ensure that proper clarification of the cause of damage and loss can be traced. The lessee may not give an admission of liability either by payment or admitting to damages or fault in anticipation of the liability claim (endangering the insurance coverage).

6. Terms of Payment

Payments for indemnifiable damages are to be paid up to the amount of the excess, except for damages ascribed to gross negligence. These will be calculated in its entirety. Excess on cards will be released 3 working days after the vehicle has been returned.

7. Returning the Vehicle

The lessee is obligated to return the vehicle according to date, place and time detailed in the lease agreement or on request of Caprivi Car Hire return it earlier.

Returning the vehicle can only be done during normal office hours. These are advertised by Caprivi Car Hire at their offices. Should the car be dirtier than usual the lessee will be liable for the cleaning costs. After the termination of the contract or after exceeding the lease duration Caprivi Car Hire is entitled to repossess the vehicle or procure it at the expense of the lessee. The additional utilisation of the lease vehicle will be calculated according to the standard daily tariff.

II. Lessee Liability

1. Liability

The lessee is to note that the vehicle is not covered by a comprehensive insurance policy. During the lease period the lessee is liable for damage to the vehicle for up to the amount of the excess.

2. Liability Reduction (REW, SEC 1, SEC 2)

Within boundaries of the contract and in view of a legitimate error the lessee can be partially exempted against payment of a fee for damages to the hired vehicle. The excess amount for the lessee conforms to the finalized sum in the contract and is to be paid according to the claim. Caprivi Car Hire reserves the right to invoice expenses due to loss of use and handling charges incurred in the event of damage.

3. Lapse of Liability Reduction

The driver/lessee is liable for damages to the vehicle and the mentioned liability reduction is not valid if the driver/lessee caused these damages due to intent or violation against the lease terms and conditions or gross negligence (i.e. driving through water) or due to incorrect use of the vehicle or damage was incurred due to alcohol or drug induced incapacity to drive. The liability reduction is not valid for breach of regulations in and damages caused by negligence. This is also valid if the police was not called in for a liability case, with or without a third party being involved, provided that Caprivi Car Hire is not given the possibility of an objective investigation. In spite of an agreed reduced liability the driver/lessee is also liable for the damages to the additions and structures of the hire vehicle which are based on the culpable breach of the vehicle measurements (height, length, width).
III. Personal Data

  • (a) In order to implement the lease contract personal data is collected from the lessee and saved.
  • (b) Personal data submitted to Caprivi Car Hire can be used for data fusion and storage, as well as simplifying client information management.
  • (c) Credit card data is only used for dealing with payment processes.
  • (d) In case of payment delay or non-contractual return of the vehicle or due to incorrect personal data the personal information can be blacklisted. In case of default or denial of payment the client data can be forwarded to a third party for assertion.
  • (e) Only Master and Visa Credit cards will be accepted.


Rates included:
· Unlimited kilometers
· 2 Drivers
· Collusion damage waiver
· Theft loss waiver
· VAT
· Where applicable camping equipment

Rates exclude:
· Fuel, Tyre, Lights,Windscreen and damages
· Delivery and Collection Fee
· Additional Driver (3rd+) Fees (20.00 N$ per day per person)
· Over border permit fees of 500.00 N$ per country
· Excess options
· Handling Fee of 450.00 N$ for damages
· Traffic tickets
· 20.00 N$ Contract Fee ( Stamp Duty)

Extensions:
· Should customer wish to extend his rental in excess of the voucher value, he will be charged the 7-14 day unlimited kilometers Rack Rate. The amount due will be collected direct from the Renter.
· The Renter has to inform Caprivi Car Hire 3 days prior of return date for extension of car rental

Cancellation Fees:
The deposit is non refundable. In addition to forfeiting your deposit, the following charges apply:
·  Any cancellation received within 33 days will be charged 15% of the total rental value.
·  50% of total rental value will be charged if cancelled within 18 days before rental.
·  100% of total rental will be charged if client cancelled within 3 days.

General:
· Rentals are subject to the standard rental conditions as described on the current brochure and rental agreement.
· Driver minimum age is 23 and maximum age is 70 years. Should client not fall into this category, please consult our office.
· We only accept driving licenses in English or international driving licenses. We do not arrange for translation. This should be done by client/agent. Please note that for insurance reasons only driver's licenses in English
or international driver's licenses can be accepted! If the International Driver license or the English translation are not present on the vehicle handover. Caprivi Car Hire has the right to refuse the vehicle handover.
· The Renter must have a valid credit card for the Excess deposit. (Visa or Master Card only). NO DEBIT CARDS
WILL BE ACCEPTED.
· Early Returns are not refundable.
· Rental charges are calculated from the time the vehicle reserved. Late collections are not credited.
· Night Driving outside of Towns are not allowed.
· Caprivi Car Hire is not liable for any loss and damages of personal property

From the insurance point of view there are three maximum speeds on our roads: Maximum speeds are 60km/h in cities, 80km/h on gravel roads and 120km/h on tar roads. According to the insurance policy, these maximum speeds may not be exceeded. All vehicles are equipped with a GPS Tracking system.
If the requested vehicle is not available or was in an accident then we have the write to change the booking to the next similar vehicle available.


Office Hours:
· Monday to Friday: 07h30 – 13h00 and 14h00 – 17h00
· Saturday, Sunday and public holidays only by appointment.

Collection of Vehicles:
Collection of Rental Vehicles are only possible until 16h00
Saturday, Sunday, and Public Holidays, Vehicles are only handed over on appointment. 

Return of Vehicles:
Vehicles can only be returned during Office Hours
07h30 – 13h00 and 14h00 – 17h00 subject to the Transfer times as specified by Caprivi Car Hire / Africa on Wheels.
Saturday, Sunday and Public Holidays Vehicles may only be returned on appointment
Caprivi Car Hire / Africa on Wheels is not liable / responsible for clients arriving outside agreed appointment times. 

Transfers:

Arrival:
Clients will be provided with one free Transport from the International Airport to Windhoek, where such flights arrive no later than 19h00.
Flights arriving after 19h00 will be charged as extra Transfer at a cost of N$480.00.

Departure:
One free Transfer from Windhoek to the International Airport are at specific Times only
Additional transfer falling outside of the scheduled / agreed transfer times including delays or alterations in the transfer times will be charged with N$ 480.00 

Transfers times:
Summer: 6h30, 08h30, 10h30, 12h30, 14h30, 16h00
Winter: 4h30, 07h30, 09h30, 11h30, 13h00, 16h00

Drop Off and collection Fees:
· Fees/one way - as on request (price are subject to change without prior notice)

Insurance Options:
· Rates includes Theft loss and collusion damage waivers
· Option 1: Client can purchase the benefits of the Reduced Excess Waiver (REW) and reduce the applicable excess.
· Option 2: Client can purchase the benefits of the Super Excess Cover (SEC) and reduce his liability. The SEC includes glass and tyre damages. If an accident is not caused by the renter, the excess will be Zero. Should an accident however occur, where no other vehicle or animal is involved, the Excess will be payable by the Renter.
· Every damage caused by the Renter is payable up to the excess amount.
· Car Accessories and Camping equipment is not insured
· All excess amounts will be released after 3 working days.
· If vehicle is damaged because of negligence, full damage value is payable.
· Replacement vehicle: In case of accident the renter has to sign a new contract, new excess and has to pay the rent for the remaining days and the Tow in Costs.
· Excess is double if accident occurred in Zambia, Malawi, Mozambique and Tanzania.
· The security of the Excess chosen is required by credit card on collection of the vehicle.
· Insurance conditions and excesses may change without prior notice
· Super Excess Cover only rentals from 6 days +

Camping Equipment:
· Fully equipped vehicles include: Folding chairs and table, Grill Set, water can, gas cooker, neon lamp, cooking utensils, crockery and cutlery, sleeping bags, 12 volt fridge, sheets and pillows, roof top tent. 2pax or 4pax available.

Additional Equipment:
· 12 volt tyre pump
· Rubber sand mats
· GPS Navigation System
· Fuel cans
· 12 Volt Fridge
· Plastic cool box
· First Aid Kit
· Maps etc.

Terms of booking on this website

The following terms relate to the booking service provided to you by Motorhome Republic. The booking service includes the Motorhome Republic site, the software associated with the site and the facility to enter into transactions with certain parties whose content appears on the site. You agree to these terms with us in respect of the booking service, in addition to the terms of your rental above which apply directly between you and your chosen third party travel provider (“Third Party Provider”).

Information disclaimer

The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a Third Party Provider’s error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage or for any accident, injury, delay or loss of enjoyment arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

Your rental and use of a vehicle booked through our site will be governed by the terms of the rental agreement with the Third Party Provider. The rental agreement and any other documentation provided to you by the Third Party Provider is between you and the Third Party Provider and we will not be liable to you or to any third party in any way in relation to that agreement or your vehicle or rental service where your booking has been properly processed by us. We are not responsible or liable to you for (i) the acts or omissions of the Third Party Provider in respect of your booking or in the course of delivering the rental service to you; or (ii) any disputes in respect of your booking with that Third Party Provider or that service, except in each case to the extent that responsibility for those matters may be imposed on us by applicable law. While we will make reasonable efforts to ensure we are representing only reputable Third Party Providers, we make no warranty about the fitness suitability of any Third Party Provider product or service and will not accept responsibility for the quality fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant Third Party Provider at the earliest possible time. This will allow the Third Party Provider to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our Third Party Providers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a Third Party Provider. Where we are liable to you terms and conditions, our total liability to you will be limited to (at our option) resupply of the booking service provided to you or the dollar amount of the deposit we received from you in relation to your booking. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information

To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will availability confirm your booking email you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed. A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the Third Party Providers terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date. If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure

In booking on this website you acknowledge that we disclose your information to your selected Third Party Provider in order for them to provide the requested rental services to you.

Amendments

Please note that some Third Party Providers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the Third Party Provider. In addition to the alteration policy of the Third Party Provider stated in their terms, the following charges will apply in respect of our booking service relating to that amendment: Motorhome rental alterations (all charges stated in local currency): 25.00 The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive

Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A Third Party Provider can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund and Cancellation Policy

We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds, credits or cancellation charges that apply are detailed in the terms and conditions of the Third Party Provider of your selected vehicle. In the event you are unsatisfied with our booking service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the Third Party Provider.

Sometimes a booking may need to be cancelled because of circumstances beyond either party’s control. For example, a weather event, public health event (including epidemic / pandemic), medical emergencies, strike, terrorist act, governmental, regional or local authority restrictions (such as restrictions on movement due to the COVID-19 pandemic) or a change in law). If this occurs, your entitlement to a credit or refund will be as provided in your Third Party Provider’s terms and conditions.

You agree that you will raise and resolve any dispute over refunds or cancellations in respect of your booking (whether initiated by you, the Third Party Provider or by circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) directly with the Third Party Provider. Once you have made payment for your booking, you must not seek to reverse or cancel such payment through your card issuer or its agents without our prior consent.

We shall only be liable to provide a refund to you (whether that cancellation is initiated by you, the Third Party Provider or due to circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) to the extent that we actually receive a refund from the relevant Third Party Provider. Where refunds are due to you from a Third Party Provider, we will provide reasonable assistance to you in claiming such funds from that Third Party Provider. In that situation, you authorise us to seek such refunds from the travel provider directly and on your behalf.

Where a refund is applicable, the turnaround time from the date of your request for refund to the date you are provided with your refund may take up to 12 weeks. This is beyond our control.

We are not responsible (including in negligence) to you for any failure or delay on the part of any Third Party Provider in providing travel products to you where the booking has been properly processed.

This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Caprivi Camper Hire Insurance

INSURANCE OPTIONS
· Rates includes Theft loss and collusion damage waivers
· Option 1: Client can purchase the benefits of the Reduced Excess Waiver (REW) and reduce the applicable excess.
· Option 2: Client can purchase the benefits of the Super Excess Cover (SEC) and reduce his liability. The SEC includes glass and tyre damages. If an accident is not caused by the renter, the excess will be Zero. Should an accident however occur, where no other vehicle or animal is involved, the Excess will be payable by the Renter. Insurance excludes rim and under body , sandstorm, water damage, burnt clutch , loss of life and personal property

· Every damage caused by the Renter is payable up to the excess amount.
· Car Accessories and Camping equipment is not insured
· All excess amounts will be released after 3 working days.
· If vehicle is damaged because of negligence, full damage value is payable.
· Replacement vehicle: In case of accident the renter has to sign a new contract, new excess and has to pay the rent for the remaining days and the Tow in Costs.
· Excess is double if accident occurred in Zambia, Malawi, Mozambique and Tanzania.
· The security of the Excess chosen is required by credit card on collection of the vehicle.
· Insurance conditions and excesses may change without prior notice
· Super Excess Cover only rentals from 6 days +