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cheapa campa nz international - motorhome motorhome and rv travel companies

cheapa campa nz international - motorhome and rv travel motorhome

Cheapa Campa NZ International

Cheapa Campa offers fantastic low rates for the budget conscious traveller and has a variety of 2WD campervans and motorhomes available. Cheapa Campa help guests to enjoy the same view and the same holiday (just a little cheapa). Cheapa Campa is available at 9 Apollo Motorhome Holidays branches in Australia and 2 in New Zealand.

Apollo Motorhome Holidays is a division of Apollo Tourism & Leisure (ATL), and one of the world's largest recreational vehicle operators. With flexible additional extra packages, Cheapa Campa offers guests the ability to mix and match inclusions to fit their budget.



Cheapa Campa NZ International Rental Terms

Payment Terms
*Deposit will be collected upon confirmation.
*The balance payment due will be collected 28 days before pickup. Please ensure there are sufficient funds available at this time.

*Please note that the Total amount will be collected in full, upon confirmation if you have elected to process your booking in a currency different to NZD.

Rates quoted are in New Zealand dollars

  • Rental days are calculated per calendar day.
  • Rates are in New Zealand dollars and include 15% Goods and Services Tax.
  • Rates exclude one-way fees, all Liability Reduction Options and Extras.
  • Not all rates and terms apply to group bookings. Group bookings consist of 4 or more RVs travelling together and should be directed to reservations.
  • For ease at pick-up please specify the correct number of guests (and ages of children if applicable) and include correct guest contact details on all bookings.
  • Rates are subject to change without notice.


Driver Licence and Minimum Age
For the safety of our guests a current and full motor vehicle driver licence is required to be shown at pick-up and the driver needs to be present. If the driver licence is not in English then we require an accredited English translation or an International Driver Permit.  

Drivers must be over the age of 21, have held a licence for at least two years and the licence must be valid for the entire booking duration. 

It is important to select the correct country in which the drivers licence was issued to ensure correct rates are calculated. 

Rate Inclusions
To make things as comfortable as possible for our guests, our rates include: 24hr Roadside Assistance, Unlimited kilometres, kitchen kit, personal linen kit, SIMS and general equipment. Inclusions comprise;

  • Kitchen kit: plates, bowls, knives, forks, spoons, bottle opener, can opener, mixing bowls, colander, saucepans, frying pans, cooking utensils, chopping board, kettle, teapot, toaster and tea towel. Electrical appliances are supplied in vehicles that have 240V.
  • General equipment: pegs, clothes line, fire extinguisher, bucket, hose, broom, dustpan and brush.
  • Personal Linen kit: complimentary bedding (including sheets, blankets, pillows, pillow cases and towels).


Rate Exclusions
We’re cooking with gas! A gas bottle is necessary for cooking in the RV. A full gas bottle(s) needs to be pre-purchased and can be returned empty to Cheapa at the completion of the road trip. Fee applies for each booking of a multiple rental.

Gas bottles for the compact RVs (Cheapa Hitop, Cheapa Endeavour, Cheapa Vivid, Cheapa 2 Berth) cost $25. Gas bottles for the 4 Berth and 6 Berth RVs cost $35.

Road User Charge Recovery Fee
The cost of using New Zealand’s roads is recovered from road users via levies in the price of some fuels or through road user charges (RUC). The Road User Charge Recovery Fee will be calculated and collected on return of the RV based on the kilometres travelled during the hire. The fee per 100km is as follows: 

  • Cheap Vivid and Cheapa 2 Berth ST: $7.60
  • Cheapa 4 Berth and Cheapa 6 Berth: $8.02

We reserve the right to amend the Road User Charge Recovery Fee upon Government intervention.

Discounts
Guests who love road trips as much as we do and travel for more than 21 days receive 5% off daily rates. This is also available to guests with multiple bookings that total 21 days or more.

Booking Alterations
We understand that sometimes plans change.  If this is the case, any changes made to a booking will be calculated by using the higher one of two rates, either the original Flex Rate or the Flex Rate current at the time of booking alteration. 

The following are considered as a booking alteration:

  • Change of name
  • Change to pick-up or drop-off dates
  • Change pick-up or drop-off branch location
  • Change of RV category
  • Change of rate scheme including special rates

If the rate scheme or RV category is changed, this is considered a new booking and cancellation fees may apply to the original booking.

If there are any last-minute alternations made within 14 days of pick-up, we will be happy to accommodate these depending on availability. However due to the short notice if the holiday is shortened the number of days originally booked will be charged. 

If the pick-up or drop-off location is altered within 14 days of pick up, a change of location fee may also apply.

Change to the Drop-Off Location after Pick-Up
If your guest changes their drop-off destination after pick-up, they should get in touch with our friendly Reservations team who will be happy to help. Our team will advise guests if the change is possible and the applicable fee at a minimum of $750.00. Subject to availability.

Extending a Road Trip
If your guest is having too much fun and wants to extend their booking whilst on the road, they should first contact our friendly Reservations team who will be happy to advise if the extension is possible, and the associated costs. To secure an extension, the extra costs (calculated on the current rate of the day), will need to be paid by credit card inclusive of all taxes and surcharges, either over the phone or at an Cheapa Campa Branch at the time of extension. Any long-term or early bird discounts in place will continue to apply to the booking.  

We will always do our best to accommodate any extensions however it is subject to vehicle availability.

Change of RV
We understand guests’ needs are different and therefore our RVs can be requested by category, however not by make or model. We always do our best to accommodate requests, however should the RV booked be unavailable due to unforeseen circumstances, we will substitute the booked RV with an alternative available RV at time of pick-up, at no extra cost. Any changes made to the booked RV and agreed to by the guest do not entitle the guest to a refund. 

In the event of no alternative RV being available for the guest, Cheapa Campa's liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the guest), the remainder of the hire period. 

Getting to and from the Airport
Branches are conveniently located near major airports.

Branch Hours and Public Holidays
Our branches are conveniently open 7 days a week;

Location Dates and Hours of Operations
Auckland
Christchurch
1 April - 31 March
8am to 4:00pm
7 days a week

Our staff enjoy a holiday as much as you do and all of our branches are closed on public holidays for Christmas Day, New Year’s Day and Good Friday.

RV Introduction and Show Through
On pick-up, our staff provide a thorough RV show through with all the necessary information guests need to know about the interior and exterior features of their RV. This ensures guests are comfortable and confident with their RV before they start their road trip.  

To ensure guests have a thorough RV show through before starting their adventure, they will need to pick up their RV from the branch by 4pm.  

Ferry Reservations
Ferry travel is required for guests moving between NZ’s North and South Islands (and vice versa). Ferry reservations can be difficult to manage during high season. We recommend that a reservation is made for a 7.7m RV on the ferry, irrespective as to the size of the motorhome reserved, to avoid complications due to possible upgrades. 

Booking Duration
An RV holiday allows guests to travel at their own pace. To ensure our guests get the most of their road trip a minimum five-day booking applies when pick-up and drop-off is from the same branch location. Higher minimum rental days apply for all brands as follows and are subject to change. Updates with minimum rental periods will be advised through Apollo Announcements.

One-way Bookings
Road trips don’t always finish where they start, and some of the best adventures take you far and wide. If a guest drops off at a different branch location from which they picked up, a minimum booking period and $150.00 one-way fee applies.

Travel Restrictions
Not all RVs are suitable for all driving situations, so it’s important the right RV is chosen for the travel planned. Apollo, at its discretion, may restrict RV travel in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period. If applicable, any further restrictions will be mentioned at pick-up. Guests are encouraged to contact Apollo Assist on 0800 234 567 if they have any concerns regarding road accessibility.

For the safety of guests, the following travel restrictions are in place

  • All RVs can only be driven on sealed/bitumen roads. The only exception to this is the loose road surface on any major ski field access roads or any recognised campground access road less than 12 kilometres in length.
  • No RV shall be driven on Skippers Road (Queenstown), The Crown Range Road/Cardrona Valley Road (between Arrow Junction to Cardrona), Ninety Mile Beach (Northland), Ball Hut Road (Mt. Cook), Wanaka – Mt Aspiring Road beyond exit to Treble Cone, The Forgotten Highway (State Highway 43 from Taumaranui to Stratford), and North of Colville and Waikawau Township (Coromandel Peninsula). 

Guests who travel to restricted areas without permission will void all Liability cover in the event of damage or accident, and may be subject to a penalty fee of $300 charged on each occasion identified.

Kilometres

For the safety of guests please don’t underestimate the time it will take to get from one point to another. While our RVs include unlimited kilometres, we recommend travelling a maximum of 300 kilometres per day or the equivalent of 4-5 hours driving. We encourage our guests to take a break from driving at least every 2 hours.

Returning the RV
The RV is a home away from home and for comfort, we recommend it’s kept tidy throughout the road trip. The RVs need to be returned to the branch as they were taken, with the interior cleaned and holding tanks emptied. The RV exterior does not require cleaning unless it’s covered with excessive dirt or mud, making it difficult for our team to see its return condition. Drop and Go is available to be pre-purchased or added on pick-up to offer quick and easy return.

Repairs
We understand that while on holiday the RV may require small repairs. To avoid further disruptions to the road trip, if the damage was not caused by the guest, repairs up to $100 can be completed without authorisation and will be reimbursed. If repairs over $100 are needed, the Apollo Assist team should be informed prior to any repair being completed. Unauthorised repairs are not permitted. 

All RVs are enrolled in the New Zealand Automobile Association and 24hr mechanical emergency roadside assistance is available if needed please contact Cheapa Campa Assist.

Infringements, Tolls and Fines
Cheapa Campa will pass on any charges the guest receives for traffic infringements, toll or parking fines during their road trip. For Toll Way fees received, Cheapa Campa reserves the right to charge to the guest’s credit or debit card upon receiving the toll way fee, and an administration fee of $75 to cover associated administrative costs per toll way fee received.

Cheapa Campa offers guests the option of purchasing our Toll Package for $19 which gives guests a $30 ‘toll credit’. When travelling through toll ways the credit will be used up to the value of $30. Once $30 is exceeded, another toll package will be automatically charged to the guest’s credit card. (a .75c registration matching fee applies within the $30 credit).

Animals
We believe fur friends can only make a road trip better. Service animals and pet dogs are allowed to travel in Cheapa Campa vehicles with written permission from Cheapa Campa and the time of booking. There is a $200.00 pet cleaning fee (excluding service animals).  Our full policy can be viewed on the Cheapa Campa website.

Smoking
Our RVs are a smoke free zone; hence smoking is not allowed in any of our RVs.

Payment at Branches
For security reasons, we accept credit card and debit card for charges paid on RV pick-up and drop-off. We do not accept cash at our branches. The Bond is payable at pick-up by credit card or debit card and cannot be paid with a pre-paid credit card.

Credit Cards
We accept Visa, MasterCard, American Express, Diners Club and Union Pay. The following fees apply for the rental and any additional products (irrespective of chosen account e.g. savings, credit, etc.): 

  Rental/Extras
Visa Debit Card / MasterCard Debit 1.10%
Visa Credit Card / MasterCard Credit 1.69%
Amex / Diners / Union Pay  2.80%
Fees are subject to change without notice

 

Travel Insurance
For peace of mind, we strongly recommend that all guests take out the highest level of private travel insurance. 

Personal Injury
The RV has Third Party insurance cover and it is likely that any other vehicle involved in an accident also has Third Party insurance. Depending on the circumstances of an accident, the guest may be entitled to claim for their personal injury against the Third Party insurance of the party responsible for the accident. The extent of such third-party insurance varies in different States and Territories and Cheapa Campa strongly recommends that all passengers take out their own Personal Injury Travel Insurance. 

Property Damage
The RV is insured for damage to it and damage to the property of a Third Party. However, the guest is responsible up to the amount of the applicable Liability for damage to third party property, or to the RV. The guest is also responsible for the cost of the daily rate for the period the vehicle is being repaired. There is no refund for unused portion of the rental period. The Liability applies to each claim, not RV.  

The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Cheapa Campa by telephone on a credit card, not on return of the RV. Cheapa Campa reserves the right to charge the guest for any RV damage including Third Party property damage not reported but identified on return of the RV. 

Liability Options
For peace of mind on the road we offer a range of Liability Options for guests.  Guests can choose between the following options:

  • 'Standard Liability Cover (Low Road)' – our most basic level of liability cover.  
  • 'The Middle Road’ to bring that level down.
  • ‘High Road’ our highest cover option – our highest cover option.  

The amount payable for each Liability Option is based on the number of days of hire minimum rental period applicable for each RV or total days of the RV booking. The maximum charge for Liability Options is 50 days per rental segment.

Bond
The Bond payment will depend on the Liability option chosen. If the guest chooses to take ‘The Low Road’ or ‘The Middle Road’ the total Bond will be debited to the credit or debit card immediately. 

If the guest chooses to take ‘The High Road’ the Bond is payable to Cheapa Campa by an open signed credit card imprint with an authorisation for $250 / $500. The credit card holder must be present to sign for the Bond when they pick-up the RV and is liable for any damage to the RV. 

The Bond is fully refundable provided terms are met. The RV simply needs to be returned on time and full of fuel and with the toilet cassette and grey water tank emptied to the Cheapa Campa branch location booked. Credit card refunds (including Bond refunds) can take up to 21 working days depending on the guest’s financial institution.
 
If there is damage to the RV on its return or any other terms of the rental contract have not been met, the Bond will be used to cover the cost up to the amount of the relevant Liability. If the terms of the Rental Contract are not met and the Bond is not sufficient enough to cover the damage, extra costs will be charged.  

If a guest is continuing on with another Cheapa Campa RV booking, the Bond can be transferred to the next booking within New Zealand. 

Exchange Rate / Currency
Variations All transactions are conducted in New Zealand dollars. Due to exchange rate fluctuations, there could be some variance in the amount refunded compared to the amount initially charged. Refunds by credit card can take up to 21 working days depending on the guest’s financial institution. 

Value Pack
The Value Pack, is a bundled extra which provides the highest Liability Option and selected value-added products/services for a great road trip. The minimum amount payable per rental for Value Pack will be based on the minimum rental period applicable for the booking. The maximum amount payable is 50 days per rental segment. 

Cancellation Policy from 8 May 2020 to March 2021
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 34+ days prior to pick up. No Further Fee
If cancelled 33 to 17 days prior to pick up - $250
If cancelled 16 to 4 days prior to pick up - 50% of Total Rental (minimum $250)
If cancelled 3 days prior or on the day of pick up or no show - 100% of Total Rental (minimum $250)
There is no refund for late pick up or early return of vehicle.


Cancellation Terms
We understand that sometimes road trips may need to be cancelled. In case of cancellation, the below terms apply:

The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:

  • If cancelled 94+ days prior to pick up. No Further Fee
  • If cancelled 93 to 25 days prior to pick up - 10% of Total Rental (minimum $250)
  • If cancelled 24 to 10 days prior to pick up - 20% of Total Rental (minimum $250)
  • If cancelled less than 10 days prior to pick up - 50% of Total Rental (minimum $250)
  • If cancelled 3 days prior or on the day of pick up or no show - 100% of Total Rental (minimum $250)

Original date of pick up will be used to calculate any cancellation fees.
There is no refund for late pick up or early return of vehicle.

Original pick-up date or the earliest confirmed pick-up date is used to calculate the cancellation fee. Refunds by credit card can take up to 21 working days depending on the guest’s financial institution.

Other Things You Need to Know 
Cheapa Campa reserves the right to refuse any rental at our discretion. While on their road trip guests are responsible for:

  • Damage caused where the terms of Rental Contract have not been met by the guest (other than when a third-party damage admits fault and provides full contact and licence details).
  • Damage caused by negligence and/or wilful conduct.
  • Damage caused to the RV in any way by part or total water submersion or salt water. It’s true, our vehicles can’t swim.  
  • Damage caused to tyres and windscreen except where ‘Value Pack’ or ‘WAP’ has been purchased and applies.
  • Damage caused to the RV when using the RV in contravention of any legislation or regulation controlling vehicular traffic.
  • Damage caused due to a single vehicle roll over except where the ‘Value Pack’, or ‘Single Vehicle Rollover’ has been purchased and applies.
  • Damage and associated costs with recovery of a bogged vehicle.
  • Damage or loss caused to any personal belongings.
  • Damage caused due to use of incorrect or contaminated fuel.
  • Damage to the slide out of the RV.
  • Damage to the undercarriage or overhead of the RV except where the ‘Value Pack’ has been purchased and applies.
  • Damage to the awning or roof top tent of the RV. 
  • Our RV’s are equipped with a tracking device. Cheapa Campa reserves the right to send warnings to guests that are driving in contradiction to the terms and conditions or traffic rules and regulations. Guests that continuously ignore the warnings may incur in a penalty fee of $300 charged on each occasion identified. 

Rates/Terms/Conditions
Subject to change without notice.

Enjoy the adventure, wherever it takes you.

Terms of booking on this website

The following terms relate to the booking service provided to you by Motorhome Republic. The booking service includes the Motorhome Republic site, the software associated with the site and the facility to enter into transactions with certain parties whose content appears on the site. You agree to these terms with us in respect of the booking service, in addition to the terms of your rental above which apply directly between you and your chosen third party travel provider (“Third Party Provider”).

Information disclaimer

The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a Third Party Provider’s error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage or for any accident, injury, delay or loss of enjoyment arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

Your rental and use of a vehicle booked through our site will be governed by the terms of the rental agreement with the Third Party Provider. The rental agreement and any other documentation provided to you by the Third Party Provider is between you and the Third Party Provider and we will not be liable to you or to any third party in any way in relation to that agreement or your vehicle or rental service where your booking has been properly processed by us. We are not responsible or liable to you for (i) the acts or omissions of the Third Party Provider in respect of your booking or in the course of delivering the rental service to you; or (ii) any disputes in respect of your booking with that Third Party Provider or that service, except in each case to the extent that responsibility for those matters may be imposed on us by applicable law. While we will make reasonable efforts to ensure we are representing only reputable Third Party Providers, we make no warranty about the fitness suitability of any Third Party Provider product or service and will not accept responsibility for the quality fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant Third Party Provider at the earliest possible time. This will allow the Third Party Provider to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our Third Party Providers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a Third Party Provider. Where we are liable to you terms and conditions, our total liability to you will be limited to (at our option) resupply of the booking service provided to you or the dollar amount of the deposit we received from you in relation to your booking. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information

To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will availability confirm your booking email you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed. A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the Third Party Providers terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date. If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure

In booking on this website you acknowledge that we disclose your information to your selected Third Party Provider in order for them to provide the requested rental services to you.

Amendments

Please note that some Third Party Providers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the Third Party Provider. In addition to the alteration policy of the Third Party Provider stated in their terms, the following charges will apply in respect of our booking service relating to that amendment: Motorhome rental alterations (all charges stated in local currency): 25.00 The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive

Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A Third Party Provider can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund and Cancellation Policy

We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds, credits or cancellation charges that apply are detailed in the terms and conditions of the Third Party Provider of your selected vehicle. In the event you are unsatisfied with our booking service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the Third Party Provider.

Sometimes a booking may need to be cancelled because of circumstances beyond either party’s control. For example, a weather event, public health event (including epidemic / pandemic), medical emergencies, strike, terrorist act, governmental, regional or local authority restrictions (such as restrictions on movement due to the COVID-19 pandemic) or a change in law). If this occurs, your entitlement to a credit or refund will be as provided in your Third Party Provider’s terms and conditions.

You agree that you will raise and resolve any dispute over refunds or cancellations in respect of your booking (whether initiated by you, the Third Party Provider or by circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) directly with the Third Party Provider. Once you have made payment for your booking, you must not seek to reverse or cancel such payment through your card issuer or its agents without our prior consent.

We shall only be liable to provide a refund to you (whether that cancellation is initiated by you, the Third Party Provider or due to circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) to the extent that we actually receive a refund from the relevant Third Party Provider. Where refunds are due to you from a Third Party Provider, we will provide reasonable assistance to you in claiming such funds from that Third Party Provider. In that situation, you authorise us to seek such refunds from the travel provider directly and on your behalf.

Where a refund is applicable, the turnaround time from the date of your request for refund to the date you are provided with your refund may take up to 12 weeks. This is beyond our control.

We are not responsible (including in negligence) to you for any failure or delay on the part of any Third Party Provider in providing travel products to you where the booking has been properly processed.

This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Cheapa Campa NZ International Rental Terms for travel between 01-Apr-2020 and 31-Dec-2050

Payment Terms
*Deposit will be collected upon confirmation.
*The balance payment due will be collected 28 days before pickup. Please ensure there are sufficient funds available at this time.

*Please note that the Total amount will be collected in full, upon confirmation if you have elected to process your booking in a currency different to NZD.

Rates quoted are in New Zealand dollars

  • Rental days are calculated per calendar day.
  • Rates are in New Zealand dollars and include 15% Goods and Services Tax.
  • Rates exclude one-way fees, all Liability Reduction Options and Extras.
  • Not all rates and terms apply to group bookings. Group bookings consist of 4 or more RVs travelling together and should be directed to reservations.
  • For ease at pick-up please specify the correct number of guests (and ages of children if applicable) and include correct guest contact details on all bookings.
  • Rates are subject to change without notice.


Driver Licence and Minimum Age
For the safety of our guests a current and full motor vehicle driver licence is required to be shown at pick-up and the driver needs to be present. If the driver licence is not in English then we require an accredited English translation or an International Driver Permit.  

Drivers must be over the age of 21, have held a licence for at least two years and the licence must be valid for the entire booking duration. 

It is important to select the correct country in which the drivers licence was issued to ensure correct rates are calculated. 

Rate Inclusions
To make things as comfortable as possible for our guests, our rates include: 24hr Roadside Assistance, Unlimited kilometres, kitchen kit, personal linen kit, SIMS and general equipment. Inclusions comprise;

  • Kitchen kit: plates, bowls, knives, forks, spoons, bottle opener, can opener, mixing bowls, colander, saucepans, frying pans, cooking utensils, chopping board, kettle, teapot, toaster and tea towel. Electrical appliances are supplied in vehicles that have 240V.
  • General equipment: pegs, clothes line, fire extinguisher, bucket, hose, broom, dustpan and brush.
  • Personal Linen kit: complimentary bedding (including sheets, blankets, pillows, pillow cases and towels).


Rate Exclusions
We’re cooking with gas! A gas bottle is necessary for cooking in the RV. A full gas bottle(s) needs to be pre-purchased and can be returned empty to Cheapa at the completion of the road trip. Fee applies for each booking of a multiple rental.

Gas bottles for the compact RVs (Cheapa Hitop, Cheapa Endeavour, Cheapa Vivid, Cheapa 2 Berth) cost $25. Gas bottles for the 4 Berth and 6 Berth RVs cost $35.

Road User Charge Recovery Fee
The cost of using New Zealand’s roads is recovered from road users via levies in the price of some fuels or through road user charges (RUC). The Road User Charge Recovery Fee will be calculated and collected on return of the RV based on the kilometres travelled during the hire. The fee per 100km is as follows: 

  • Cheap Vivid and Cheapa 2 Berth ST: $7.60
  • Cheapa 4 Berth and Cheapa 6 Berth: $8.02

We reserve the right to amend the Road User Charge Recovery Fee upon Government intervention.

Discounts
Guests who love road trips as much as we do and travel for more than 21 days receive 5% off daily rates. This is also available to guests with multiple bookings that total 21 days or more.

Booking Alterations
We understand that sometimes plans change.  If this is the case, any changes made to a booking will be calculated by using the higher one of two rates, either the original Flex Rate or the Flex Rate current at the time of booking alteration. 

The following are considered as a booking alteration:

  • Change of name
  • Change to pick-up or drop-off dates
  • Change pick-up or drop-off branch location
  • Change of RV category
  • Change of rate scheme including special rates

If the rate scheme or RV category is changed, this is considered a new booking and cancellation fees may apply to the original booking.

If there are any last-minute alternations made within 14 days of pick-up, we will be happy to accommodate these depending on availability. However due to the short notice if the holiday is shortened the number of days originally booked will be charged. 

If the pick-up or drop-off location is altered within 14 days of pick up, a change of location fee may also apply.

Change to the Drop-Off Location after Pick-Up
If your guest changes their drop-off destination after pick-up, they should get in touch with our friendly Reservations team who will be happy to help. Our team will advise guests if the change is possible and the applicable fee at a minimum of $750.00. Subject to availability.

Extending a Road Trip
If your guest is having too much fun and wants to extend their booking whilst on the road, they should first contact our friendly Reservations team who will be happy to advise if the extension is possible, and the associated costs. To secure an extension, the extra costs (calculated on the current rate of the day), will need to be paid by credit card inclusive of all taxes and surcharges, either over the phone or at an Cheapa Campa Branch at the time of extension. Any long-term or early bird discounts in place will continue to apply to the booking.  

We will always do our best to accommodate any extensions however it is subject to vehicle availability.

Change of RV
We understand guests’ needs are different and therefore our RVs can be requested by category, however not by make or model. We always do our best to accommodate requests, however should the RV booked be unavailable due to unforeseen circumstances, we will substitute the booked RV with an alternative available RV at time of pick-up, at no extra cost. Any changes made to the booked RV and agreed to by the guest do not entitle the guest to a refund. 

In the event of no alternative RV being available for the guest, Cheapa Campa's liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the guest), the remainder of the hire period. 

Getting to and from the Airport
Branches are conveniently located near major airports.

Branch Hours and Public Holidays
Our branches are conveniently open 7 days a week;

Location Dates and Hours of Operations
Auckland
Christchurch
1 April - 31 March
8am to 4:00pm
7 days a week

Our staff enjoy a holiday as much as you do and all of our branches are closed on public holidays for Christmas Day, New Year’s Day and Good Friday.

RV Introduction and Show Through
On pick-up, our staff provide a thorough RV show through with all the necessary information guests need to know about the interior and exterior features of their RV. This ensures guests are comfortable and confident with their RV before they start their road trip.  

To ensure guests have a thorough RV show through before starting their adventure, they will need to pick up their RV from the branch by 4pm.  

Ferry Reservations
Ferry travel is required for guests moving between NZ’s North and South Islands (and vice versa). Ferry reservations can be difficult to manage during high season. We recommend that a reservation is made for a 7.7m RV on the ferry, irrespective as to the size of the motorhome reserved, to avoid complications due to possible upgrades. 

Booking Duration
An RV holiday allows guests to travel at their own pace. To ensure our guests get the most of their road trip a minimum five-day booking applies when pick-up and drop-off is from the same branch location. Higher minimum rental days apply for all brands as follows and are subject to change. Updates with minimum rental periods will be advised through Apollo Announcements.

One-way Bookings
Road trips don’t always finish where they start, and some of the best adventures take you far and wide. If a guest drops off at a different branch location from which they picked up, a minimum booking period and $150.00 one-way fee applies.

Travel Restrictions
Not all RVs are suitable for all driving situations, so it’s important the right RV is chosen for the travel planned. Apollo, at its discretion, may restrict RV travel in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period. If applicable, any further restrictions will be mentioned at pick-up. Guests are encouraged to contact Apollo Assist on 0800 234 567 if they have any concerns regarding road accessibility.

For the safety of guests, the following travel restrictions are in place

  • All RVs can only be driven on sealed/bitumen roads. The only exception to this is the loose road surface on any major ski field access roads or any recognised campground access road less than 12 kilometres in length.
  • No RV shall be driven on Skippers Road (Queenstown), The Crown Range Road/Cardrona Valley Road (between Arrow Junction to Cardrona), Ninety Mile Beach (Northland), Ball Hut Road (Mt. Cook), Wanaka – Mt Aspiring Road beyond exit to Treble Cone, The Forgotten Highway (State Highway 43 from Taumaranui to Stratford), and North of Colville and Waikawau Township (Coromandel Peninsula). 

Guests who travel to restricted areas without permission will void all Liability cover in the event of damage or accident, and may be subject to a penalty fee of $300 charged on each occasion identified.

Kilometres

For the safety of guests please don’t underestimate the time it will take to get from one point to another. While our RVs include unlimited kilometres, we recommend travelling a maximum of 300 kilometres per day or the equivalent of 4-5 hours driving. We encourage our guests to take a break from driving at least every 2 hours.

Returning the RV
The RV is a home away from home and for comfort, we recommend it’s kept tidy throughout the road trip. The RVs need to be returned to the branch as they were taken, with the interior cleaned and holding tanks emptied. The RV exterior does not require cleaning unless it’s covered with excessive dirt or mud, making it difficult for our team to see its return condition. Drop and Go is available to be pre-purchased or added on pick-up to offer quick and easy return.

Repairs
We understand that while on holiday the RV may require small repairs. To avoid further disruptions to the road trip, if the damage was not caused by the guest, repairs up to $100 can be completed without authorisation and will be reimbursed. If repairs over $100 are needed, the Apollo Assist team should be informed prior to any repair being completed. Unauthorised repairs are not permitted. 

All RVs are enrolled in the New Zealand Automobile Association and 24hr mechanical emergency roadside assistance is available if needed please contact Cheapa Campa Assist.

Infringements, Tolls and Fines
Cheapa Campa will pass on any charges the guest receives for traffic infringements, toll or parking fines during their road trip. For Toll Way fees received, Cheapa Campa reserves the right to charge to the guest’s credit or debit card upon receiving the toll way fee, and an administration fee of $75 to cover associated administrative costs per toll way fee received.

Cheapa Campa offers guests the option of purchasing our Toll Package for $19 which gives guests a $30 ‘toll credit’. When travelling through toll ways the credit will be used up to the value of $30. Once $30 is exceeded, another toll package will be automatically charged to the guest’s credit card. (a .75c registration matching fee applies within the $30 credit).

Animals
We believe fur friends can only make a road trip better. Service animals and pet dogs are allowed to travel in Cheapa Campa vehicles with written permission from Cheapa Campa and the time of booking. There is a $200.00 pet cleaning fee (excluding service animals).  Our full policy can be viewed on the Cheapa Campa website.

Smoking
Our RVs are a smoke free zone; hence smoking is not allowed in any of our RVs.

Payment at Branches
For security reasons, we accept credit card and debit card for charges paid on RV pick-up and drop-off. We do not accept cash at our branches. The Bond is payable at pick-up by credit card or debit card and cannot be paid with a pre-paid credit card.

Credit Cards
We accept Visa, MasterCard, American Express, Diners Club and Union Pay. The following fees apply for the rental and any additional products (irrespective of chosen account e.g. savings, credit, etc.): 

  Rental/Extras
Visa Debit Card / MasterCard Debit 1.10%
Visa Credit Card / MasterCard Credit 1.69%
Amex / Diners / Union Pay  2.80%
Fees are subject to change without notice

 

Travel Insurance
For peace of mind, we strongly recommend that all guests take out the highest level of private travel insurance. 

Personal Injury
The RV has Third Party insurance cover and it is likely that any other vehicle involved in an accident also has Third Party insurance. Depending on the circumstances of an accident, the guest may be entitled to claim for their personal injury against the Third Party insurance of the party responsible for the accident. The extent of such third-party insurance varies in different States and Territories and Cheapa Campa strongly recommends that all passengers take out their own Personal Injury Travel Insurance. 

Property Damage
The RV is insured for damage to it and damage to the property of a Third Party. However, the guest is responsible up to the amount of the applicable Liability for damage to third party property, or to the RV. The guest is also responsible for the cost of the daily rate for the period the vehicle is being repaired. There is no refund for unused portion of the rental period. The Liability applies to each claim, not RV.  

The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Cheapa Campa by telephone on a credit card, not on return of the RV. Cheapa Campa reserves the right to charge the guest for any RV damage including Third Party property damage not reported but identified on return of the RV. 

Liability Options
For peace of mind on the road we offer a range of Liability Options for guests.  Guests can choose between the following options:

  • 'Standard Liability Cover (Low Road)' – our most basic level of liability cover.  
  • 'The Middle Road’ to bring that level down.
  • ‘High Road’ our highest cover option – our highest cover option.  

The amount payable for each Liability Option is based on the number of days of hire minimum rental period applicable for each RV or total days of the RV booking. The maximum charge for Liability Options is 50 days per rental segment.

Bond
The Bond payment will depend on the Liability option chosen. If the guest chooses to take ‘The Low Road’ or ‘The Middle Road’ the total Bond will be debited to the credit or debit card immediately. 

If the guest chooses to take ‘The High Road’ the Bond is payable to Cheapa Campa by an open signed credit card imprint with an authorisation for $250 / $500. The credit card holder must be present to sign for the Bond when they pick-up the RV and is liable for any damage to the RV. 

The Bond is fully refundable provided terms are met. The RV simply needs to be returned on time and full of fuel and with the toilet cassette and grey water tank emptied to the Cheapa Campa branch location booked. Credit card refunds (including Bond refunds) can take up to 21 working days depending on the guest’s financial institution.
 
If there is damage to the RV on its return or any other terms of the rental contract have not been met, the Bond will be used to cover the cost up to the amount of the relevant Liability. If the terms of the Rental Contract are not met and the Bond is not sufficient enough to cover the damage, extra costs will be charged.  

If a guest is continuing on with another Cheapa Campa RV booking, the Bond can be transferred to the next booking within New Zealand. 

Exchange Rate / Currency
Variations All transactions are conducted in New Zealand dollars. Due to exchange rate fluctuations, there could be some variance in the amount refunded compared to the amount initially charged. Refunds by credit card can take up to 21 working days depending on the guest’s financial institution. 

Value Pack
The Value Pack, is a bundled extra which provides the highest Liability Option and selected value-added products/services for a great road trip. The minimum amount payable per rental for Value Pack will be based on the minimum rental period applicable for the booking. The maximum amount payable is 50 days per rental segment. 

Cancellation Policy from 8 May 2020 to March 2021
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 34+ days prior to pick up. No Further Fee
If cancelled 33 to 17 days prior to pick up - $250
If cancelled 16 to 4 days prior to pick up - 50% of Total Rental (minimum $250)
If cancelled 3 days prior or on the day of pick up or no show - 100% of Total Rental (minimum $250)
There is no refund for late pick up or early return of vehicle.


Cancellation Terms
We understand that sometimes road trips may need to be cancelled. In case of cancellation, the below terms apply:

The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:

  • If cancelled 94+ days prior to pick up. No Further Fee
  • If cancelled 93 to 25 days prior to pick up - 10% of Total Rental (minimum $250)
  • If cancelled 24 to 10 days prior to pick up - 20% of Total Rental (minimum $250)
  • If cancelled less than 10 days prior to pick up - 50% of Total Rental (minimum $250)
  • If cancelled 3 days prior or on the day of pick up or no show - 100% of Total Rental (minimum $250)

Original date of pick up will be used to calculate any cancellation fees.
There is no refund for late pick up or early return of vehicle.

Original pick-up date or the earliest confirmed pick-up date is used to calculate the cancellation fee. Refunds by credit card can take up to 21 working days depending on the guest’s financial institution.

Other Things You Need to Know 
Cheapa Campa reserves the right to refuse any rental at our discretion. While on their road trip guests are responsible for:

  • Damage caused where the terms of Rental Contract have not been met by the guest (other than when a third-party damage admits fault and provides full contact and licence details).
  • Damage caused by negligence and/or wilful conduct.
  • Damage caused to the RV in any way by part or total water submersion or salt water. It’s true, our vehicles can’t swim.  
  • Damage caused to tyres and windscreen except where ‘Value Pack’ or ‘WAP’ has been purchased and applies.
  • Damage caused to the RV when using the RV in contravention of any legislation or regulation controlling vehicular traffic.
  • Damage caused due to a single vehicle roll over except where the ‘Value Pack’, or ‘Single Vehicle Rollover’ has been purchased and applies.
  • Damage and associated costs with recovery of a bogged vehicle.
  • Damage or loss caused to any personal belongings.
  • Damage caused due to use of incorrect or contaminated fuel.
  • Damage to the slide out of the RV.
  • Damage to the undercarriage or overhead of the RV except where the ‘Value Pack’ has been purchased and applies.
  • Damage to the awning or roof top tent of the RV. 
  • Our RV’s are equipped with a tracking device. Cheapa Campa reserves the right to send warnings to guests that are driving in contradiction to the terms and conditions or traffic rules and regulations. Guests that continuously ignore the warnings may incur in a penalty fee of $300 charged on each occasion identified. 

Rates/Terms/Conditions
Subject to change without notice.

Enjoy the adventure, wherever it takes you.

Terms of booking on this website

The following terms relate to the booking service provided to you by Motorhome Republic. The booking service includes the Motorhome Republic site, the software associated with the site and the facility to enter into transactions with certain parties whose content appears on the site. You agree to these terms with us in respect of the booking service, in addition to the terms of your rental above which apply directly between you and your chosen third party travel provider (“Third Party Provider”).

Information disclaimer

The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a Third Party Provider’s error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage or for any accident, injury, delay or loss of enjoyment arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

Your rental and use of a vehicle booked through our site will be governed by the terms of the rental agreement with the Third Party Provider. The rental agreement and any other documentation provided to you by the Third Party Provider is between you and the Third Party Provider and we will not be liable to you or to any third party in any way in relation to that agreement or your vehicle or rental service where your booking has been properly processed by us. We are not responsible or liable to you for (i) the acts or omissions of the Third Party Provider in respect of your booking or in the course of delivering the rental service to you; or (ii) any disputes in respect of your booking with that Third Party Provider or that service, except in each case to the extent that responsibility for those matters may be imposed on us by applicable law. While we will make reasonable efforts to ensure we are representing only reputable Third Party Providers, we make no warranty about the fitness suitability of any Third Party Provider product or service and will not accept responsibility for the quality fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant Third Party Provider at the earliest possible time. This will allow the Third Party Provider to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our Third Party Providers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a Third Party Provider. Where we are liable to you terms and conditions, our total liability to you will be limited to (at our option) resupply of the booking service provided to you or the dollar amount of the deposit we received from you in relation to your booking. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information

To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will availability confirm your booking email you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed. A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the Third Party Providers terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date. If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure

In booking on this website you acknowledge that we disclose your information to your selected Third Party Provider in order for them to provide the requested rental services to you.

Amendments

Please note that some Third Party Providers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the Third Party Provider. In addition to the alteration policy of the Third Party Provider stated in their terms, the following charges will apply in respect of our booking service relating to that amendment: Motorhome rental alterations (all charges stated in local currency): 25.00 The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive

Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A Third Party Provider can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund and Cancellation Policy

We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds, credits or cancellation charges that apply are detailed in the terms and conditions of the Third Party Provider of your selected vehicle. In the event you are unsatisfied with our booking service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the Third Party Provider.

Sometimes a booking may need to be cancelled because of circumstances beyond either party’s control. For example, a weather event, public health event (including epidemic / pandemic), medical emergencies, strike, terrorist act, governmental, regional or local authority restrictions (such as restrictions on movement due to the COVID-19 pandemic) or a change in law). If this occurs, your entitlement to a credit or refund will be as provided in your Third Party Provider’s terms and conditions.

You agree that you will raise and resolve any dispute over refunds or cancellations in respect of your booking (whether initiated by you, the Third Party Provider or by circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) directly with the Third Party Provider. Once you have made payment for your booking, you must not seek to reverse or cancel such payment through your card issuer or its agents without our prior consent.

We shall only be liable to provide a refund to you (whether that cancellation is initiated by you, the Third Party Provider or due to circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) to the extent that we actually receive a refund from the relevant Third Party Provider. Where refunds are due to you from a Third Party Provider, we will provide reasonable assistance to you in claiming such funds from that Third Party Provider. In that situation, you authorise us to seek such refunds from the travel provider directly and on your behalf.

Where a refund is applicable, the turnaround time from the date of your request for refund to the date you are provided with your refund may take up to 12 weeks. This is beyond our control.

We are not responsible (including in negligence) to you for any failure or delay on the part of any Third Party Provider in providing travel products to you where the booking has been properly processed.

This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Cheapa Campa NZ International Insurance

Travel Insurance
For peace of mind, we strongly recommend that all guests take out the highest level of private travel insurance. 

Personal Injury
The RV has Third Party insurance cover and it is likely that any other vehicle involved in an accident also has Third Party insurance. Depending on the circumstances of an accident, the guest may be entitled to claim for their personal injury against the Third Party insurance of the party responsible for the accident. The extent of such third-party insurance varies in different States and Territories and Cheapa Campa strongly recommends that all passengers take out their own Personal Injury Travel Insurance. 

Property Damage
The RV is insured for damage to it and damage to the property of a Third Party. However, the guest is responsible up to the amount of the applicable Liability for damage to third party property, or to the RV. The guest is also responsible for the cost of the daily rate for the period the vehicle is being repaired. There is no refund for unused portion of the rental period. The Liability applies to each claim, not RV.  

The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Cheapa Campa by telephone on a credit card, not on return of the RV. Cheapa Campa reserves the right to charge the guest for any RV damage including Third Party property damage not reported but identified on return of the RV. 

Liability Options
For peace of mind on the road we offer a range of Liability Options for guests.  Guests can choose between the following options:

  • 'Standard Liability Cover (Low Road)' – our most basic level of liability cover.  
  • 'The Middle Road’ to bring that level down.
  • ‘High Road’ our highest cover option –  our highest cover option 

The amount payable for each Liability Option is based on the number of days of hire minimum rental period applicable for each RV or total days of the RV booking. The maximum charge for Liability Options is 50 days per rental segment.

Bond
The Bond payment will depend on the Liability option chosen. If the guest chooses to take ‘The Low Road’ or ‘The Middle Road’ the total Bond will be debited to the credit or debit card immediately. 

If the guest chooses to take ‘The High Road’ the Bond is payable to Cheapa Campa by an open signed credit card imprint with an authorisation for $250 / $500. The credit card holder must be present to sign for the Bond when they pick-up the RV and is liable for any damage to the RV. 

The Bond is fully refundable provided terms are met. The RV simply needs to be returned on time and full of fuel and with the toilet cassette and grey water tank emptied to the Cheapa Campa branch location booked. Credit card refunds (including Bond refunds) can take up to 21 working days depending on the guest’s financial institution.
 
If there is damage to the RV on its return or any other terms of the rental contract have not been met, the Bond will be used to cover the cost up to the amount of the relevant Liability. If the terms of the Rental Contract are not met and the Bond is not sufficient enough to cover the damage, extra costs will be charged.  

If a guest is continuing on with another Cheapa Campa RV booking, the Bond can be transferred to the next booking within New Zealand. 

Value Pack
The Value Pack, is a bundled extra which provides the highest Liability Option and selected value-added products/services for a great road trip. The minimum amount payable per rental for Value Pack will be based on the minimum rental period applicable for the booking. The maximum amount payable is 50 days per rental segment. 

Other Things You Need to Know 
Cheapa Campa  reserves the right to refuse any rental at our discretion. While on their road trip guests are responsible for:

  • Damage caused where the terms of Rental Contract have not been met by the guest (other than when a third-party damage admits fault and provides full contact and licence details).
  • Damage caused by negligence and/or wilful conduct.
  • Damage caused to the RV in any way by part or total water submersion or salt water. It’s true, our vehicles can’t swim.  
  • Damage caused to tyres and windscreen except where ‘Value Pack’ or ‘WAP’ has been purchased and applies.
  • Damage caused to the RV when using the RV in contravention of any legislation or regulation controlling vehicular traffic.
  • Damage caused due to a single vehicle roll over except where the ‘Value Pack’, or ‘Single Vehicle Rollover’ has been purchased and applies.
  • Damage and associated costs with recovery of a bogged vehicle.
  • Damage or loss caused to any personal belongings.
  • Damage caused due to use of incorrect or contaminated fuel.
  • Damage to the slide out of the RV.
  • Damage to the undercarriage or overhead of the RV except where the ‘Value Pack’ has been purchased and applies.
  • Damage to the awning or roof top tent of the RV. 
  • Our RV’s are equipped with a tracking device. Cheapa Campa reserves the right to send warnings to guests that are driving in contradiction to the terms and conditions or traffic rules and regulations. Guests that continuously ignore the warnings may incur in a penalty fee of $300 charged on each occasion identified.