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scenic nz motorhomes - motorhome motorhome and rv travel companies

scenic nz motorhomes - motorhome and rv travel motorhome

Scenic NZ Motorhomes



Scenic NZ Motorhomes Rental Terms

Important Information About Your Rentals

On arrival, you will be required to sign a rental agreement with the operators of Scenic NZ Motorhomes. Here is a summary of their terms and conditions.

Definitions

The following definitions apply for the Terms and Conditions of Scenic NZ Motorhomes:

 * The Supplier means the operator of Scenic NZ Motorhomes.
 * The Client is also referred to as the hirer (s) or renter (s).

Security Bond
A security bond must be paid at the commencement of hire. This is fully refundable at the termination of hire, subject to the following:
- No damage has been incurred to the vehicle or any third party property
- No items belonging to the rental company have been lost or damaged
- The hire vehicle is returned in clean condition
- The fuel tank and LPG gas bottles are full
- Toilet and waste water tanks are emptied
- Any traffic and infringement fines have been paid
Charges will apply if this criterion is not met. The bond is NZ $2,000 / NZ$4,000 for drivers over 25 years of age and NZ$2,500 for drivers aged 21 - 25 years.

Cancellations
The booking deposit is non-refundable. In addition to forfeiting your deposit the following charges apply:
Cancellation 24 days + prior to pick-up date - no further charges apply
24 days - 7 days prior to pick-up date - 50% of rental
Within 7 days of pick up or no-show: 100% of rental
There is no refund for late pick-up or early return of the vehicle.

Compulsory Standard Insurance
Compulsory standard insurance is included in the hire fee. The excess is held in the form of the bond and covers any single accident. NB: Insurance does not cover hirer's personal property. Insurance does not apply to reckless driving or driving whilst under the influence of drugs or alcohol. The driver must be the person or persons nominated on the rental contract.

Insurance Exclusions
The hirer will be fully liable for replacing or repairing damaged windscreens. The hirer is furthermore liable for puncture repairs or replacement of damaged tyres with the same type and brand.

Insurance Excess Reduction Option for 2 berths.
For an additional NZ$15.00 (inc GST) per day, the standard excess can be reduced to NZ$1,000 for 25+ drivers or NZ$1,500 for drivers 21-25 years of age.

TRAVEL INSURANCE
We strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases, this will cover any losses incurred if you are forced to cancel your booking.

Late Return
Vehicles must be returned on the date, place and time as agreed on the contract. If the motorhome is kept beyond the contractual hire period without authorization or consultation with the rental company, the contracted daily rate will be doubled for each day the vehicle is overdue.

Drivers License
A current valid international or New Zealand driver's licence or drivers licence from your country of origin is required. Drivers must be over 21 (25 for Fiat Ducato 4 berth)years of age with at least two years driving experience. No special licence is required to drive our motorhomes.

Breakdowns, Accident or Mechanical Failure
Our motorhomes have 24-hour roadside breakdown assistance by telephoning the provided number. In the event of an accident or mechanical problems, the hirer should contact the rental company as soon as possible. Repairs with a cost of up to NZ$80 may be made without authorisation and will be reimbursed, as long as receipts are available and the hirer was not directly responsible for the damage. Any cost above NZ$80 will require prior approval. No responsibility will be accepted for accommodation charges, meals or out-of-pocket expenses resulting from a breakdown or accident. Due to ever increasing bookings for our motorhomes especially during peak demand periods we may not be able to provide a replacement vehicle. Our liability extends only to a refund of rental charges for any days of loss of vehicle usage caused by a mechanical breakdown or accident.

New Zealand Speed Limits
The laws in this country restrict open road speeds. Our 4/5 berth motorhomes can legally travel at a maximum speed of 90 km/h but travel best at 80km/h. The two berth motorhomes can travel legally at 100km/h but we suggest 90km/h. Our countryside varies from rugged to serene and most roads are two-way and windy, the scenery is amazing so you will not want to rush by and miss the fantastic sights.

Road Restrictions
Our motorhomes can only be driven on sealed roads. No motorhome is to be taken on Skippers Canyon Road (Queenstown), Ninety Mile Beach (Northland), Ball Hutt Road (Aoraki Mt Cook) and/or north of Colville Township (Coromandel Peninsula).

Environmentally Friendly Motorhomes
We take pride in the presentation of our motorhomes and will provide you with a clean and sanitised vehicle. To this end, we kindly ask that you do not smoke in our motorhomes and we do not allow pets to be taken on board. Candles in any form are extremely dangerous and are prohibited.

Liabilities
If in the unlikely event, the Scenic NZ Motorhome you have booked is not available, we reserve the right to substitute a comparable vehicle at no extra cost in some circumstances. This shall not constitute a breach of contract and does not entitle the hirer to any refund. Should this replacement not be possible, we will refund each full day of the hire that is lost.

Terms of booking on this website

The following terms relate to the booking service provided to you by Motorhome Republic. The booking service includes the Motorhome Republic site, the software associated with the site and the facility to enter into transactions with certain parties whose content appears on the site. You agree to these terms with us in respect of the booking service, in addition to the terms of your rental above which apply directly between you and your chosen third party travel provider (“Third Party Provider”).

Information disclaimer

The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a Third Party Provider’s error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage or for any accident, injury, delay or loss of enjoyment arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

Your rental and use of a vehicle booked through our site will be governed by the terms of the rental agreement with the Third Party Provider. The rental agreement and any other documentation provided to you by the Third Party Provider is between you and the Third Party Provider and we will not be liable to you or to any third party in any way in relation to that agreement or your vehicle or rental service where your booking has been properly processed by us. We are not responsible or liable to you for (i) the acts or omissions of the Third Party Provider in respect of your booking or in the course of delivering the rental service to you; or (ii) any disputes in respect of your booking with that Third Party Provider or that service, except in each case to the extent that responsibility for those matters may be imposed on us by applicable law. While we will make reasonable efforts to ensure we are representing only reputable Third Party Providers, we make no warranty about the fitness suitability of any Third Party Provider product or service and will not accept responsibility for the quality fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant Third Party Provider at the earliest possible time. This will allow the Third Party Provider to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our Third Party Providers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a Third Party Provider. Where we are liable to you terms and conditions, our total liability to you will be limited to (at our option) resupply of the booking service provided to you or the dollar amount of the deposit we received from you in relation to your booking. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information

To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will availability confirm your booking email you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed. A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the Third Party Providers terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date. If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure

In booking on this website you acknowledge that we disclose your information to your selected Third Party Provider in order for them to provide the requested rental services to you.

Amendments

Please note that some Third Party Providers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the Third Party Provider. In addition to the alteration policy of the Third Party Provider stated in their terms, the following charges will apply in respect of our booking service relating to that amendment: Motorhome rental alterations (all charges stated in local currency): 25.00 The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive

Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A Third Party Provider can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund and Cancellation Policy

We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds, credits or cancellation charges that apply are detailed in the terms and conditions of the Third Party Provider of your selected vehicle. In the event you are unsatisfied with our booking service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the Third Party Provider.

Sometimes a booking may need to be cancelled because of circumstances beyond either party’s control. For example, a weather event, public health event (including epidemic / pandemic), medical emergencies, strike, terrorist act, governmental, regional or local authority restrictions (such as restrictions on movement due to the COVID-19 pandemic) or a change in law). If this occurs, your entitlement to a credit or refund will be as provided in your Third Party Provider’s terms and conditions.

You agree that you will raise and resolve any dispute over refunds or cancellations in respect of your booking (whether initiated by you, the Third Party Provider or by circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) directly with the Third Party Provider. Once you have made payment for your booking, you must not seek to reverse or cancel such payment through your card issuer or its agents without our prior consent.

We shall only be liable to provide a refund to you (whether that cancellation is initiated by you, the Third Party Provider or due to circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) to the extent that we actually receive a refund from the relevant Third Party Provider. Where refunds are due to you from a Third Party Provider, we will provide reasonable assistance to you in claiming such funds from that Third Party Provider. In that situation, you authorise us to seek such refunds from the travel provider directly and on your behalf.

Where a refund is applicable, the turnaround time from the date of your request for refund to the date you are provided with your refund may take up to 12 weeks. This is beyond our control.

We are not responsible (including in negligence) to you for any failure or delay on the part of any Third Party Provider in providing travel products to you where the booking has been properly processed.

This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Scenic NZ Motorhomes Rental Terms for travel between 01-Jan-2011 and 30-Sep-2025

Important Information About Your Rentals

On arrival, you will be required to sign a rental agreement with the operators of Scenic NZ Motorhomes. Here is a summary of their terms and conditions.

Definitions

The following definitions apply for the Terms and Conditions of Scenic NZ Motorhomes:

 * The Supplier means the operator of Scenic NZ Motorhomes.
 * The Client is also referred to as the hirer (s) or renter (s).

Security Bond
A security bond must be paid at the commencement of hire. This is fully refundable at the termination of hire, subject to the following:
- No damage has been incurred to the vehicle or any third party property
- No items belonging to the rental company have been lost or damaged
- The hire vehicle is returned in clean condition
- The fuel tank and LPG gas bottles are full
- Toilet and waste water tanks are emptied
- Any traffic and infringement fines have been paid
Charges will apply if this criterion is not met. The bond is NZ $2,000 / NZ$4,000 for drivers over 25 years of age and NZ$2,500 for drivers aged 21 - 25 years.

Cancellations
The booking deposit is non-refundable. In addition to forfeiting your deposit the following charges apply:
Cancellation 24 days + prior to pick-up date - no further charges apply
24 days - 7 days prior to pick-up date - 50% of rental
Within 7 days of pick up or no-show: 100% of rental
There is no refund for late pick-up or early return of the vehicle.

Compulsory Standard Insurance
Compulsory standard insurance is included in the hire fee. The excess is held in the form of the bond and covers any single accident. NB: Insurance does not cover hirer's personal property. Insurance does not apply to reckless driving or driving whilst under the influence of drugs or alcohol. The driver must be the person or persons nominated on the rental contract.

Insurance Exclusions
The hirer will be fully liable for replacing or repairing damaged windscreens. The hirer is furthermore liable for puncture repairs or replacement of damaged tyres with the same type and brand.

Insurance Excess Reduction Option for 2 berths.
For an additional NZ$15.00 (inc GST) per day, the standard excess can be reduced to NZ$1,000 for 25+ drivers or NZ$1,500 for drivers 21-25 years of age.

TRAVEL INSURANCE
We strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases, this will cover any losses incurred if you are forced to cancel your booking.

Late Return
Vehicles must be returned on the date, place and time as agreed on the contract. If the motorhome is kept beyond the contractual hire period without authorization or consultation with the rental company, the contracted daily rate will be doubled for each day the vehicle is overdue.

Drivers License
A current valid international or New Zealand driver's licence or drivers licence from your country of origin is required. Drivers must be over 21 (25 for Fiat Ducato 4 berth)years of age with at least two years driving experience. No special licence is required to drive our motorhomes.

Breakdowns, Accident or Mechanical Failure
Our motorhomes have 24-hour roadside breakdown assistance by telephoning the provided number. In the event of an accident or mechanical problems, the hirer should contact the rental company as soon as possible. Repairs with a cost of up to NZ$80 may be made without authorisation and will be reimbursed, as long as receipts are available and the hirer was not directly responsible for the damage. Any cost above NZ$80 will require prior approval. No responsibility will be accepted for accommodation charges, meals or out-of-pocket expenses resulting from a breakdown or accident. Due to ever increasing bookings for our motorhomes especially during peak demand periods we may not be able to provide a replacement vehicle. Our liability extends only to a refund of rental charges for any days of loss of vehicle usage caused by a mechanical breakdown or accident.

New Zealand Speed Limits
The laws in this country restrict open road speeds. Our 4/5 berth motorhomes can legally travel at a maximum speed of 90 km/h but travel best at 80km/h. The two berth motorhomes can travel legally at 100km/h but we suggest 90km/h. Our countryside varies from rugged to serene and most roads are two-way and windy, the scenery is amazing so you will not want to rush by and miss the fantastic sights.

Road Restrictions
Our motorhomes can only be driven on sealed roads. No motorhome is to be taken on Skippers Canyon Road (Queenstown), Ninety Mile Beach (Northland), Ball Hutt Road (Aoraki Mt Cook) and/or north of Colville Township (Coromandel Peninsula).

Environmentally Friendly Motorhomes
We take pride in the presentation of our motorhomes and will provide you with a clean and sanitised vehicle. To this end, we kindly ask that you do not smoke in our motorhomes and we do not allow pets to be taken on board. Candles in any form are extremely dangerous and are prohibited.

Liabilities
If in the unlikely event, the Scenic NZ Motorhome you have booked is not available, we reserve the right to substitute a comparable vehicle at no extra cost in some circumstances. This shall not constitute a breach of contract and does not entitle the hirer to any refund. Should this replacement not be possible, we will refund each full day of the hire that is lost.

Terms of booking on this website

The following terms relate to the booking service provided to you by Motorhome Republic. The booking service includes the Motorhome Republic site, the software associated with the site and the facility to enter into transactions with certain parties whose content appears on the site. You agree to these terms with us in respect of the booking service, in addition to the terms of your rental above which apply directly between you and your chosen third party travel provider (“Third Party Provider”).

Information disclaimer

The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a Third Party Provider’s error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage or for any accident, injury, delay or loss of enjoyment arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

Your rental and use of a vehicle booked through our site will be governed by the terms of the rental agreement with the Third Party Provider. The rental agreement and any other documentation provided to you by the Third Party Provider is between you and the Third Party Provider and we will not be liable to you or to any third party in any way in relation to that agreement or your vehicle or rental service where your booking has been properly processed by us. We are not responsible or liable to you for (i) the acts or omissions of the Third Party Provider in respect of your booking or in the course of delivering the rental service to you; or (ii) any disputes in respect of your booking with that Third Party Provider or that service, except in each case to the extent that responsibility for those matters may be imposed on us by applicable law. While we will make reasonable efforts to ensure we are representing only reputable Third Party Providers, we make no warranty about the fitness suitability of any Third Party Provider product or service and will not accept responsibility for the quality fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant Third Party Provider at the earliest possible time. This will allow the Third Party Provider to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our Third Party Providers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a Third Party Provider. Where we are liable to you terms and conditions, our total liability to you will be limited to (at our option) resupply of the booking service provided to you or the dollar amount of the deposit we received from you in relation to your booking. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information

To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will availability confirm your booking email you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed. A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the Third Party Providers terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date. If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure

In booking on this website you acknowledge that we disclose your information to your selected Third Party Provider in order for them to provide the requested rental services to you.

Amendments

Please note that some Third Party Providers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the Third Party Provider. In addition to the alteration policy of the Third Party Provider stated in their terms, the following charges will apply in respect of our booking service relating to that amendment: Motorhome rental alterations (all charges stated in local currency): 25.00 The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive

Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A Third Party Provider can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund and Cancellation Policy

We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds, credits or cancellation charges that apply are detailed in the terms and conditions of the Third Party Provider of your selected vehicle. In the event you are unsatisfied with our booking service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the Third Party Provider.

Sometimes a booking may need to be cancelled because of circumstances beyond either party’s control. For example, a weather event, public health event (including epidemic / pandemic), medical emergencies, strike, terrorist act, governmental, regional or local authority restrictions (such as restrictions on movement due to the COVID-19 pandemic) or a change in law). If this occurs, your entitlement to a credit or refund will be as provided in your Third Party Provider’s terms and conditions.

You agree that you will raise and resolve any dispute over refunds or cancellations in respect of your booking (whether initiated by you, the Third Party Provider or by circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) directly with the Third Party Provider. Once you have made payment for your booking, you must not seek to reverse or cancel such payment through your card issuer or its agents without our prior consent.

We shall only be liable to provide a refund to you (whether that cancellation is initiated by you, the Third Party Provider or due to circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) to the extent that we actually receive a refund from the relevant Third Party Provider. Where refunds are due to you from a Third Party Provider, we will provide reasonable assistance to you in claiming such funds from that Third Party Provider. In that situation, you authorise us to seek such refunds from the travel provider directly and on your behalf.

Where a refund is applicable, the turnaround time from the date of your request for refund to the date you are provided with your refund may take up to 12 weeks. This is beyond our control.

We are not responsible (including in negligence) to you for any failure or delay on the part of any Third Party Provider in providing travel products to you where the booking has been properly processed.

This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Scenic NZ Motorhomes Insurance