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skanditrip - motorhome motorhome and rv travel companies

skanditrip - motorhome and rv travel motorhome

SkandiTrip

The Skanditrip Motorhomes team

We are a family business with 30 years experience in motorhome rentals. We are Sweden's largest rental company.

Dedication to motorhome vacation in Sweden

We are passionate about motorhome holidays and are seriously committed to our work making it possible to always deliver the best for our clients. As a customer you will feel our dedication throughout the cooperation with us.

This is important to us

For us, the Oscarsson family, it is important that you feel safe and secure when you or rent motorhome from us. Furthermore, it is our goal to give you the best service you can find. We want it to be easy and comfortable to embark on a your journey



SkandiTrip Rental Terms

Asking for a quote, or making a booking

When you search for available motorhomes in the booking calendar on our website, you will be given the choice to enter
your credit card details, or leave those spaces blank.
If you leave the spaces blank, and push "Send booking request" the booking system will only generate a quote which will be
sent to your email, for your perusal. Note: we cannot guarantee availability at a later stage.

If you choose enter your credit card details, a booking fee of 250 € will be soon be charged to your credit card, and you
will receive a booking confirmation and a card withdrawal confirmation by email, including instructions for further payments.
By entering your credit card details, you authorise to charge your credit card later for the advance payment 50%, and the
final payment 50%. Credit card advance payment, of the rent 11 weeks prior to the rental date. Credit card final payment, of the rent 2 weeks prior to the rental date.

If you at a later stage, want to upgrade your earlier quote to a booking, you will have two options:
(1) either you make a new booking in our online booking calendar, and this time you enter your credit card details.
(2) or notify us via email and we will review the booking calendar. If available, you will receive an email notification, that a
booking request based on your earlier quotation has been made. You will then enter your credit card details under "Review
my booking" on our webpage.
In both cases above, 250 € soon will be charged to your credit card account, and you will receive a booking confirmation
and a card charge confirmation by email.
You also have the option to ask us to make the booking. If your wanted dates are available, you will receive an email
notification, that a booking request has been made. You will then enter your credit card details under "Review my booking"
on our webpage. 250 € will soon be charged to your credit card account, and you will receive a booking confirmation
and a card charge confirmation by email.

At pick-up of the motor home the booking fee is converted to a deposit. The deposit is returned to your credit card after the motorhome is returned in good condition.

Skanditrip rental stations
The pick-up and return of the motorhome is done at the same rental station.

Stockholm motorhome rental station: Torsvägen 11, 184 92 Åkersberga
Opening dates (season): 1 May - 3 October 2020
Return hours: 9am – 11am
Pickup hours: 2pm – 5pm

Jönköping motorhome rental station: Roddargatan 4, 553 03 Jönköping
Opening dates (season): 1 April - 12 June, 22 August - 3 October 
(Jönköping closing during summer, redirecting all customers to Gothenburg - 1 hour drive)


Göteborg motorhome rental station: Lantbruksgatan 2, 431 47 Mölndal
Opening dates (season):1 April - 3 October 2020
Return hours: 10am – 12pm
Pickup hours: 2pm – 4pm

To ensure that you feel safe and comfortable in the use of your mobile home, you will get a complete instruction about the motorhome and all the functions at the pick-up. This takes about an hour.

Rates and availability - Season 2019
Stockholm rental station: Open 1 May - 3 October 2020
Gothenburg rental stations: 1 April - 3 October 2020
Jönköping rental stations: 1 April - 12 June, 22 August - 3 October 

 

TEMPORARY CANCELLATION POLICY:

Bookings made between the 12-31 March 2020 can cancel free of charge till 14 days prior to Pick-Up.



Cancellation
You can cancel the motorhome booking by contacting us +46(0)36-12 22 33 or email to info@skanditrip.se. Please note that
your cancellation is not valid until you have received a confirmation from us.

The following charges will apply in the event of a cancellation: 
- 83 days or more before rental: 40 % of total rental charge
- 82-18 days before rental: 70% of total rental charge
- 17-4 days before rental: 100% of total rental charge
- On the day of rental or no-show: 100% of total rental charge

If you buy a cancellation cover, 500 SEK per booking, you can cancel up to one week before retrieval. With a cancellation
cover, you will be refunded the 50 % advance and any final payment. Cancellation protection does not apply to booking
fees.

Cleaning upon return of the motorhome
In the SkandiTrip Essential package, external, internal cleaning, as well as emptying of the toilet, is included, when you return
the motorhome.
For outside washing of the motor home by the rentee during the rental period, a pressure cleaner cannot be used - the
pressure can damage the vehicle.

Parking
As part of the SkandiTrip Ready-to-Go package, you can park your car in our safe parking facilities, during the rental period.

Pick-up and return of motorhome
We operate usually only on Friday-to-Friday or Saturday-to- Saturday. If you have some other wishes, get in touch - we will
try to find different solutions.
The schedule to return the motorhome is between 9:00 to 11:00 / 10:00 to 12:00 and pick-up time is between 14:00 - 16:00. For guests
who are flying in, we try to find solutions as long as the booking schedule allows for it.
We will take note of the diesel tank level at pick-up of the motorhome. Any difference will be handled at return. If the level
is lower than at pick up we will deduct 1.5 €/ litre, if it higher we will reimburse 1.5 €/ litre, at the refund of the deposit to your bank account.
At return we will, together with you, look at the total of km travelled. Included in the rent are 2000 km/week of traveling.
Above that you pay 2 € per 10 km.
If you return the motorhome later than 12:00, with up to 4 hours delay, your deposit will be paid to the next customer. If the motorhome is more than 4 hours late we will charge an additional week's of rental. If a motorhome that is not returned to the right location, we will charge the client for any extra costs incurred to pick it up or move it to the other location.

To ensure that you feel safe and comfortable in the use of your mobile home, you will get a complete instruction about the motorhome and all the functions at the pick-up. This takes about an hour.

Damages, accidents and repairs
If damage occurs to the motorhome that requires repairs, contact SkandiTrip for approval. SkandiTrip will only cover in
beforehand approved costs.

Security deposit and deductible
At pick-up of the motor home the booking fee is converted to a deposit. The deposit is returned to your credit card after the motorhome is returned in good condition. 
Deposit amount: 250 €
Cover: Fully comp 
(Third party, Collision, Breakdown, Theft, Fire, Vandalism, Roof, Damage to interior, 24h roadside assistance)
The motorhome is fully insured with rental insurance, for all types of damages.
Excess amount Essential package:  1200 €
Excess amount Ready-to-Go package: 0 €. That is, in case of damage to the rented vehicle, the client is exempt
from / not liable to pay cost of excess.
In cases of severe negligence, the insurances do not apply; you have to pay the cost of damage regardless.

Fines, charges and toll fees incurred during your travels
You are responsible for any fines caused by violation of traffic and parking regulations.
You pay for tolls and environmental charges that may apply in some countries.
If SkandiTrip is forced to handle and pay for the fines, in addition to fines and fees due, a handling charge of € 25 incl. VAT
for each violation, will be charged.

Travel restrictions
The vehicles may generally be used within the Nordic countries (Finland, Sweden, Norway and Denmark). Other countries on request and subject to additional insurance costs.

Driver
Minimum age: 19 years
Maximum age: no restrictions
Drivers must have held a full valid driving licence for: 1 year

Free mileage
2000 km per week. 

Smoking
No smoking inside the vehicles.

Pets
Pets welcome. An additional charge applies. 

Airport/city shuttle service
SkandiTrip offers transfers between airport and the rental station at rates as follow: 
Stockholm Arlanda: 85 € (1-4 persons),  140 € (5-7 persons)
Gothenburg Landvetter: 50 € (1-4 persons),  100 € (5-7 persons)
Jönköping Axamo: 50 € (1-4 persons),  100 € (5-7 persons)
Stockholm-Skavsta (Nyköping): 300 € (1-4 persons),  500 € (5-7 persons)
Stockholm-Västeras: 300 € (1-4 persons),  500 € (5-7 persons)
A one-way fee will apply to transfers to and from the following city centers: 
Stockholm: 85 €(1-4 persons), 140 €(5-7 persons) 

One-way rentals 
One-way rentals can be offered case-by-case. Get in touch with us to see if it is possible.

Tips
Pack your luggage in soft bags or backpacks. Suitcases as well as hard occupy more space and are harder to pack in the cabinets and storage spaces of the motorhome.

Terms of booking on this website

The following terms relate to the booking service provided to you by Motorhome Republic. The booking service includes the Motorhome Republic site, the software associated with the site and the facility to enter into transactions with certain parties whose content appears on the site. You agree to these terms with us in respect of the booking service, in addition to the terms of your rental above which apply directly between you and your chosen third party travel provider (“Third Party Provider”).

Information disclaimer

The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a Third Party Provider’s error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage or for any accident, injury, delay or loss of enjoyment arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

Your rental and use of a vehicle booked through our site will be governed by the terms of the rental agreement with the Third Party Provider. The rental agreement and any other documentation provided to you by the Third Party Provider is between you and the Third Party Provider and we will not be liable to you or to any third party in any way in relation to that agreement or your vehicle or rental service where your booking has been properly processed by us. We are not responsible or liable to you for (i) the acts or omissions of the Third Party Provider in respect of your booking or in the course of delivering the rental service to you; or (ii) any disputes in respect of your booking with that Third Party Provider or that service, except in each case to the extent that responsibility for those matters may be imposed on us by applicable law. While we will make reasonable efforts to ensure we are representing only reputable Third Party Providers, we make no warranty about the fitness suitability of any Third Party Provider product or service and will not accept responsibility for the quality fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant Third Party Provider at the earliest possible time. This will allow the Third Party Provider to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our Third Party Providers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a Third Party Provider. Where we are liable to you terms and conditions, our total liability to you will be limited to (at our option) resupply of the booking service provided to you or the dollar amount of the deposit we received from you in relation to your booking. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information

To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will availability confirm your booking email you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed. A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the Third Party Providers terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date. If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure

In booking on this website you acknowledge that we disclose your information to your selected Third Party Provider in order for them to provide the requested rental services to you.

Amendments

Please note that some Third Party Providers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the Third Party Provider. In addition to the alteration policy of the Third Party Provider stated in their terms, the following charges will apply in respect of our booking service relating to that amendment: Motorhome rental alterations (all charges stated in local currency): 25.00 The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive

Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A Third Party Provider can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund and Cancellation Policy

We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds, credits or cancellation charges that apply are detailed in the terms and conditions of the Third Party Provider of your selected vehicle. In the event you are unsatisfied with our booking service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the Third Party Provider.

Sometimes a booking may need to be cancelled because of circumstances beyond either party’s control. For example, a weather event, public health event (including epidemic / pandemic), medical emergencies, strike, terrorist act, governmental, regional or local authority restrictions (such as restrictions on movement due to the COVID-19 pandemic) or a change in law). If this occurs, your entitlement to a credit or refund will be as provided in your Third Party Provider’s terms and conditions.

You agree that you will raise and resolve any dispute over refunds or cancellations in respect of your booking (whether initiated by you, the Third Party Provider or by circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) directly with the Third Party Provider. Once you have made payment for your booking, you must not seek to reverse or cancel such payment through your card issuer or its agents without our prior consent.

We shall only be liable to provide a refund to you (whether that cancellation is initiated by you, the Third Party Provider or due to circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) to the extent that we actually receive a refund from the relevant Third Party Provider. Where refunds are due to you from a Third Party Provider, we will provide reasonable assistance to you in claiming such funds from that Third Party Provider. In that situation, you authorise us to seek such refunds from the travel provider directly and on your behalf.

Where a refund is applicable, the turnaround time from the date of your request for refund to the date you are provided with your refund may take up to 12 weeks. This is beyond our control.

We are not responsible (including in negligence) to you for any failure or delay on the part of any Third Party Provider in providing travel products to you where the booking has been properly processed.

This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


SkandiTrip Rental Terms for travel between 01-Jan-2020 and 31-Dec-2029

Asking for a quote, or making a booking

When you search for available motorhomes in the booking calendar on our website, you will be given the choice to enter
your credit card details, or leave those spaces blank.
If you leave the spaces blank, and push "Send booking request" the booking system will only generate a quote which will be
sent to your email, for your perusal. Note: we cannot guarantee availability at a later stage.

If you choose enter your credit card details, a booking fee of 250 € will be soon be charged to your credit card, and you
will receive a booking confirmation and a card withdrawal confirmation by email, including instructions for further payments.
By entering your credit card details, you authorise to charge your credit card later for the advance payment 50%, and the
final payment 50%. Credit card advance payment, of the rent 11 weeks prior to the rental date. Credit card final payment, of the rent 2 weeks prior to the rental date.

If you at a later stage, want to upgrade your earlier quote to a booking, you will have two options:
(1) either you make a new booking in our online booking calendar, and this time you enter your credit card details.
(2) or notify us via email and we will review the booking calendar. If available, you will receive an email notification, that a
booking request based on your earlier quotation has been made. You will then enter your credit card details under "Review
my booking" on our webpage.
In both cases above, 250 € soon will be charged to your credit card account, and you will receive a booking confirmation
and a card charge confirmation by email.
You also have the option to ask us to make the booking. If your wanted dates are available, you will receive an email
notification, that a booking request has been made. You will then enter your credit card details under "Review my booking"
on our webpage. 250 € will soon be charged to your credit card account, and you will receive a booking confirmation
and a card charge confirmation by email.

At pick-up of the motor home the booking fee is converted to a deposit. The deposit is returned to your credit card after the motorhome is returned in good condition.

Skanditrip rental stations
The pick-up and return of the motorhome is done at the same rental station.

Stockholm motorhome rental station: Torsvägen 11, 184 92 Åkersberga
Opening dates (season): 1 May - 3 October 2020
Return hours: 9am – 11am
Pickup hours: 2pm – 5pm

Jönköping motorhome rental station: Roddargatan 4, 553 03 Jönköping
Opening dates (season): 1 April - 12 June, 22 August - 3 October 
(Jönköping closing during summer, redirecting all customers to Gothenburg - 1 hour drive)


Göteborg motorhome rental station: Lantbruksgatan 2, 431 47 Mölndal
Opening dates (season):1 April - 3 October 2020
Return hours: 10am – 12pm
Pickup hours: 2pm – 4pm

To ensure that you feel safe and comfortable in the use of your mobile home, you will get a complete instruction about the motorhome and all the functions at the pick-up. This takes about an hour.

Rates and availability - Season 2019
Stockholm rental station: Open 1 May - 3 October 2020
Gothenburg rental stations: 1 April - 3 October 2020
Jönköping rental stations: 1 April - 12 June, 22 August - 3 October 

 

TEMPORARY CANCELLATION POLICY:

Bookings made between the 12-31 March 2020 can cancel free of charge till 14 days prior to Pick-Up.



Cancellation
You can cancel the motorhome booking by contacting us +46(0)36-12 22 33 or email to info@skanditrip.se. Please note that
your cancellation is not valid until you have received a confirmation from us.

The following charges will apply in the event of a cancellation: 
- 83 days or more before rental: 40 % of total rental charge
- 82-18 days before rental: 70% of total rental charge
- 17-4 days before rental: 100% of total rental charge
- On the day of rental or no-show: 100% of total rental charge

If you buy a cancellation cover, 500 SEK per booking, you can cancel up to one week before retrieval. With a cancellation
cover, you will be refunded the 50 % advance and any final payment. Cancellation protection does not apply to booking
fees.

Cleaning upon return of the motorhome
In the SkandiTrip Essential package, external, internal cleaning, as well as emptying of the toilet, is included, when you return
the motorhome.
For outside washing of the motor home by the rentee during the rental period, a pressure cleaner cannot be used - the
pressure can damage the vehicle.

Parking
As part of the SkandiTrip Ready-to-Go package, you can park your car in our safe parking facilities, during the rental period.

Pick-up and return of motorhome
We operate usually only on Friday-to-Friday or Saturday-to- Saturday. If you have some other wishes, get in touch - we will
try to find different solutions.
The schedule to return the motorhome is between 9:00 to 11:00 / 10:00 to 12:00 and pick-up time is between 14:00 - 16:00. For guests
who are flying in, we try to find solutions as long as the booking schedule allows for it.
We will take note of the diesel tank level at pick-up of the motorhome. Any difference will be handled at return. If the level
is lower than at pick up we will deduct 1.5 €/ litre, if it higher we will reimburse 1.5 €/ litre, at the refund of the deposit to your bank account.
At return we will, together with you, look at the total of km travelled. Included in the rent are 2000 km/week of traveling.
Above that you pay 2 € per 10 km.
If you return the motorhome later than 12:00, with up to 4 hours delay, your deposit will be paid to the next customer. If the motorhome is more than 4 hours late we will charge an additional week's of rental. If a motorhome that is not returned to the right location, we will charge the client for any extra costs incurred to pick it up or move it to the other location.

To ensure that you feel safe and comfortable in the use of your mobile home, you will get a complete instruction about the motorhome and all the functions at the pick-up. This takes about an hour.

Damages, accidents and repairs
If damage occurs to the motorhome that requires repairs, contact SkandiTrip for approval. SkandiTrip will only cover in
beforehand approved costs.

Security deposit and deductible
At pick-up of the motor home the booking fee is converted to a deposit. The deposit is returned to your credit card after the motorhome is returned in good condition. 
Deposit amount: 250 €
Cover: Fully comp 
(Third party, Collision, Breakdown, Theft, Fire, Vandalism, Roof, Damage to interior, 24h roadside assistance)
The motorhome is fully insured with rental insurance, for all types of damages.
Excess amount Essential package:  1200 €
Excess amount Ready-to-Go package: 0 €. That is, in case of damage to the rented vehicle, the client is exempt
from / not liable to pay cost of excess.
In cases of severe negligence, the insurances do not apply; you have to pay the cost of damage regardless.

Fines, charges and toll fees incurred during your travels
You are responsible for any fines caused by violation of traffic and parking regulations.
You pay for tolls and environmental charges that may apply in some countries.
If SkandiTrip is forced to handle and pay for the fines, in addition to fines and fees due, a handling charge of € 25 incl. VAT
for each violation, will be charged.

Travel restrictions
The vehicles may generally be used within the Nordic countries (Finland, Sweden, Norway and Denmark). Other countries on request and subject to additional insurance costs.

Driver
Minimum age: 19 years
Maximum age: no restrictions
Drivers must have held a full valid driving licence for: 1 year

Free mileage
2000 km per week. 

Smoking
No smoking inside the vehicles.

Pets
Pets welcome. An additional charge applies. 

Airport/city shuttle service
SkandiTrip offers transfers between airport and the rental station at rates as follow: 
Stockholm Arlanda: 85 € (1-4 persons),  140 € (5-7 persons)
Gothenburg Landvetter: 50 € (1-4 persons),  100 € (5-7 persons)
Jönköping Axamo: 50 € (1-4 persons),  100 € (5-7 persons)
Stockholm-Skavsta (Nyköping): 300 € (1-4 persons),  500 € (5-7 persons)
Stockholm-Västeras: 300 € (1-4 persons),  500 € (5-7 persons)
A one-way fee will apply to transfers to and from the following city centers: 
Stockholm: 85 €(1-4 persons), 140 €(5-7 persons) 

One-way rentals 
One-way rentals can be offered case-by-case. Get in touch with us to see if it is possible.

Tips
Pack your luggage in soft bags or backpacks. Suitcases as well as hard occupy more space and are harder to pack in the cabinets and storage spaces of the motorhome.

Terms of booking on this website

The following terms relate to the booking service provided to you by Motorhome Republic. The booking service includes the Motorhome Republic site, the software associated with the site and the facility to enter into transactions with certain parties whose content appears on the site. You agree to these terms with us in respect of the booking service, in addition to the terms of your rental above which apply directly between you and your chosen third party travel provider (“Third Party Provider”).

Information disclaimer

The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a Third Party Provider’s error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage or for any accident, injury, delay or loss of enjoyment arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

Your rental and use of a vehicle booked through our site will be governed by the terms of the rental agreement with the Third Party Provider. The rental agreement and any other documentation provided to you by the Third Party Provider is between you and the Third Party Provider and we will not be liable to you or to any third party in any way in relation to that agreement or your vehicle or rental service where your booking has been properly processed by us. We are not responsible or liable to you for (i) the acts or omissions of the Third Party Provider in respect of your booking or in the course of delivering the rental service to you; or (ii) any disputes in respect of your booking with that Third Party Provider or that service, except in each case to the extent that responsibility for those matters may be imposed on us by applicable law. While we will make reasonable efforts to ensure we are representing only reputable Third Party Providers, we make no warranty about the fitness suitability of any Third Party Provider product or service and will not accept responsibility for the quality fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant Third Party Provider at the earliest possible time. This will allow the Third Party Provider to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our Third Party Providers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a Third Party Provider. Where we are liable to you terms and conditions, our total liability to you will be limited to (at our option) resupply of the booking service provided to you or the dollar amount of the deposit we received from you in relation to your booking. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information

To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will availability confirm your booking email you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed. A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the Third Party Providers terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date. If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure

In booking on this website you acknowledge that we disclose your information to your selected Third Party Provider in order for them to provide the requested rental services to you.

Amendments

Please note that some Third Party Providers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the Third Party Provider. In addition to the alteration policy of the Third Party Provider stated in their terms, the following charges will apply in respect of our booking service relating to that amendment: Motorhome rental alterations (all charges stated in local currency): 25.00 The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive

Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A Third Party Provider can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund and Cancellation Policy

We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds, credits or cancellation charges that apply are detailed in the terms and conditions of the Third Party Provider of your selected vehicle. In the event you are unsatisfied with our booking service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the Third Party Provider.

Sometimes a booking may need to be cancelled because of circumstances beyond either party’s control. For example, a weather event, public health event (including epidemic / pandemic), medical emergencies, strike, terrorist act, governmental, regional or local authority restrictions (such as restrictions on movement due to the COVID-19 pandemic) or a change in law). If this occurs, your entitlement to a credit or refund will be as provided in your Third Party Provider’s terms and conditions.

You agree that you will raise and resolve any dispute over refunds or cancellations in respect of your booking (whether initiated by you, the Third Party Provider or by circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) directly with the Third Party Provider. Once you have made payment for your booking, you must not seek to reverse or cancel such payment through your card issuer or its agents without our prior consent.

We shall only be liable to provide a refund to you (whether that cancellation is initiated by you, the Third Party Provider or due to circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) to the extent that we actually receive a refund from the relevant Third Party Provider. Where refunds are due to you from a Third Party Provider, we will provide reasonable assistance to you in claiming such funds from that Third Party Provider. In that situation, you authorise us to seek such refunds from the travel provider directly and on your behalf.

Where a refund is applicable, the turnaround time from the date of your request for refund to the date you are provided with your refund may take up to 12 weeks. This is beyond our control.

We are not responsible (including in negligence) to you for any failure or delay on the part of any Third Party Provider in providing travel products to you where the booking has been properly processed.

This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


SkandiTrip Insurance

Security deposit and deductible
At pick-up of the motor home the booking fee is converted to a deposit. The deposit is returned to your credit card after the motorhome is returned in good condition. 
Deposit amount: 250 €
Cover: Fully comp 
(Third party, Collision, Breakdown, Theft, Fire, Vandalism, Roof, Damage to interior, 24h roadside assistance)
Excess amount Essential package:  1200 €
Excess amount Ready-to-Go package: 0 €