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walkabout motorhomes nz - motorhome motorhome and rv travel companies

walkabout motorhomes nz - motorhome and rv travel motorhome

Walkabout Motorhomes NZ

Walkabout Motorhome Rentals & Sales (NZ) is a family owned business and was established in late 1999, with the idea of offering luxury motorhomes & campervans at a price that would be competitive, while still maintaining that personal touch with all our customers.
Walkabout Rentals is a result of a winning combination of offering exceptional quality motorhomes and great customer service, with many customers returning for their second or third trip in our motorhomes. 

Our rental motorhome fleet is maintained to a very high level and our ongoing servicing schedules ensures our vehicles will provide you with a carefree and very enjoyable holiday experience.

When you arrive to pick up your rental motorhome or campervan, we will demonstrate all of the features and the equipment it has and how it all works, We provide you with maps and info on great places to see in New Zealand.

Walkabout Rentals specialises in providing its service to the international market, but also recognises the importance of the domestic market of New Zealand. It services both Rentals & Sales markets by offering the best value motorhome for your dollar.

Walkabout Rentals offer:
4 Modern, fully equipped models to choose from
First class service from our highly trained staff
Free outdoor table & chairs all 4 & 6 berths
Free delivery to airports and hotels
We do not charge diesel road tax
We do not charge credit card fees
24/7 freephone roadside assistance
Unlimited kilometres
Complimentary road maps
Quality vehicles - competitive
Free colour TV all 4 & 6 berths
No charge for additional drivers
15  years family owned company



Walkabout Motorhomes NZ Rental Terms

Important Information About Your Rentals

On arrival, you will be required to sign a rental agreement with the operators of Walkabout Motorhomes NZ. Here is a summary of their terms and conditions.

Definitions

The following definitions apply for the Terms and Conditions of Walkabout Motorhomes NZ:

 * The Supplier means the operator of Walkabout Motorhomes NZ.
 * The Client is also referred to as the hirer (s) or renter (s).

Standard Terms and Conditions

DEPOSIT
A deposit is required to secure a booking, the amount of which is shown at the time of booking. The deposit is only processed upon confirmation.

Full payment for the balance of hire charges must be made 40 days before hire commences.

Cancellation fees will apply as follows .
The deposit is non-refundable. In addition to forfeiting your deposit, the following charges will apply:
35-45 days: no further charge
26-34 Days 25% of total reservation cost.
16-25 Days -50% of total reservation cost.
1-15 Days -No Refund
There is no refund for late pick-up or early return of vehicle - no exceptions

TRAVEL INSURANCE
We strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases, this will cover any losses incurred if you are forced to cancel your booking.

DAILY HIRE CHARGES
The daily hire charges include unlimited kilometres and GST (15%) charges. All charges are calculated on a daily basis, not a twenty-four hour day. Vehicles are available at 7.00am on the day you commence you hire and must be returned by 4.00pm at termination unless prior arrangements are made.

During peak months Dec till April min hire can be 18 days for some models One way hires normally 21 days .

DRIVERS REQUIREMENTS AND LICENCE
All drivers must be 25 years of age or older and hold a current valid drivers licence, to be produced at the start of the hire. An international or approved overseas licence is acceptable. No special licence is required to drive Walkabout Motorhomes in New Zealand. Please note: NZ laws are Drivers Licences must be in English. If a vehicle is driven recklessly walkabout has right to impound vehicle at any time .
Vehicles involved in an accident where hirer is driving dangerously and damage to vehicle occurs -no refunds for unused days if hirer not at fault then walkabout will endeavour to get you back on the road the best that they can .

INSURANCE
A compulsory insurance charge of NZ$20.00 per day covers your hire vehicle for windscreen breakage and, Flat Tyres and public liability insurance the hirer is liable to pay a bond which is compulsory in the event of an accident or damage done to the vehicle. PLEASE NOTE you are advised to arrange your own insurance to cover your own personal possessions (not covered in this insurance).

BOND
All hirer's are subject to a Vehicle Security Deposit from NZ$2000.00 including GST for Mitsubishi Motorhomes and ($3500 Bond for all 2014 Fiat Campervans ), which is payable 72 hours before the hire and can be paid by credit card. Walkabout Motorhomes NZ will be in contact with you directly to arrange collection of the bond. Any currency fluctuations are not the responsibility of Walkabout Rentals.The bond is FULLY REFUNDABLE providing the vehicle has not been in an accident or damaged in any way and is clean and tidy, waste tanks emptied and the fuel tank is full upon return. No refunds can be given for any unused portion of your holiday. Pets & Surfboards are not permitted in any vehicles.

FREE DELIVERY
All vehicles will be delivered to airport or Hotels for your convenience

ALL VEHICLES ARE NON-SMOKING

ONE WAY RENTALS
One way rentals are available at no extra charge if the commencement of the hire is Auckland and finish in Christchurch, or start in Christchurch and finish in Auckland and the minimum rental period is 21 days. (Excludes specials advertised ) Pick up Auckland and drop of Wellington for 21 days with a $490 relocation fee. Pick Up Christchurch drop of Wellington for 21 days with a relocation fee of $690 - (these rates are subject to change without notice) 

LIABILITY
In the event of any unforeseen circumstances or breakdowns. Walkabout Motorhome Rentals (NZ) Ltd ,can only be liable for up to the maximum amount of your daily hire .

ROAD RESTRICTIONS
ALL Vehicles can only be driven on sealed/bitumen roads, Vehicles are not permitted on the following roads:
Ninety Mile beach (Northland)
Skippers rd (Queenstown)
North of Colville township (Coromandel peninsula)
Vehicles are not permitted on ski roads

ADDITIONAL EQUIPMENT
To be booked at time of reservation:
4 str picnic table = NZ$22.00 per rental
child /booster seat = NZ$35.00 per rental
colour tv (3 berths) = NZ$65.00 per rental
Picnic chairs = NZ$11.00 per rental
Chemical toilet (3 berths) = NZ$35 per rental

EQUIPMENT SUPPLIED IN YOUR MOTORHOME
Plates, bowls, mugs, cutlery, bottle and can opener, cooking utensils, mixing bowls, ice cube tray, chopping board, kettle, frying pan, saucepans, teapot, toaster, dish cloth, microwave cookware, bucket, hose, dustpan and brush, pegs, pillows and pillowcases, sheets and duvets, towels and tea towels, toilet paper, toilet chemicals, gas lighter, and fire extinguisher, also a full LPG gas bottle.

Terms of booking on this website

The following terms relate to the booking service provided to you by Motorhome Republic. The booking service includes the Motorhome Republic site, the software associated with the site and the facility to enter into transactions with certain parties whose content appears on the site. You agree to these terms with us in respect of the booking service, in addition to the terms of your rental above which apply directly between you and your chosen third party travel provider (“Third Party Provider”).

Information disclaimer

The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a Third Party Provider’s error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage or for any accident, injury, delay or loss of enjoyment arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

Your rental and use of a vehicle booked through our site will be governed by the terms of the rental agreement with the Third Party Provider. The rental agreement and any other documentation provided to you by the Third Party Provider is between you and the Third Party Provider and we will not be liable to you or to any third party in any way in relation to that agreement or your vehicle or rental service where your booking has been properly processed by us. We are not responsible or liable to you for (i) the acts or omissions of the Third Party Provider in respect of your booking or in the course of delivering the rental service to you; or (ii) any disputes in respect of your booking with that Third Party Provider or that service, except in each case to the extent that responsibility for those matters may be imposed on us by applicable law. While we will make reasonable efforts to ensure we are representing only reputable Third Party Providers, we make no warranty about the fitness suitability of any Third Party Provider product or service and will not accept responsibility for the quality fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant Third Party Provider at the earliest possible time. This will allow the Third Party Provider to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our Third Party Providers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a Third Party Provider. Where we are liable to you terms and conditions, our total liability to you will be limited to (at our option) resupply of the booking service provided to you or the dollar amount of the deposit we received from you in relation to your booking. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information

To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will availability confirm your booking email you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed. A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the Third Party Providers terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date. If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure

In booking on this website you acknowledge that we disclose your information to your selected Third Party Provider in order for them to provide the requested rental services to you.

Amendments

Please note that some Third Party Providers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the Third Party Provider. In addition to the alteration policy of the Third Party Provider stated in their terms, the following charges will apply in respect of our booking service relating to that amendment: Motorhome rental alterations (all charges stated in local currency): 25.00 The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive

Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A Third Party Provider can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund and Cancellation Policy

We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds, credits or cancellation charges that apply are detailed in the terms and conditions of the Third Party Provider of your selected vehicle. In the event you are unsatisfied with our booking service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the Third Party Provider.

Sometimes a booking may need to be cancelled because of circumstances beyond either party’s control. For example, a weather event, public health event (including epidemic / pandemic), medical emergencies, strike, terrorist act, governmental, regional or local authority restrictions (such as restrictions on movement due to the COVID-19 pandemic) or a change in law). If this occurs, your entitlement to a credit or refund will be as provided in your Third Party Provider’s terms and conditions.

You agree that you will raise and resolve any dispute over refunds or cancellations in respect of your booking (whether initiated by you, the Third Party Provider or by circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) directly with the Third Party Provider. Once you have made payment for your booking, you must not seek to reverse or cancel such payment through your card issuer or its agents without our prior consent.

We shall only be liable to provide a refund to you (whether that cancellation is initiated by you, the Third Party Provider or due to circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) to the extent that we actually receive a refund from the relevant Third Party Provider. Where refunds are due to you from a Third Party Provider, we will provide reasonable assistance to you in claiming such funds from that Third Party Provider. In that situation, you authorise us to seek such refunds from the travel provider directly and on your behalf.

Where a refund is applicable, the turnaround time from the date of your request for refund to the date you are provided with your refund may take up to 12 weeks. This is beyond our control.

We are not responsible (including in negligence) to you for any failure or delay on the part of any Third Party Provider in providing travel products to you where the booking has been properly processed.

This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Walkabout Motorhomes NZ Rental Terms for travel between 01-Apr-2009 and 30-Apr-2027

Important Information About Your Rentals

On arrival, you will be required to sign a rental agreement with the operators of Walkabout Motorhomes NZ. Here is a summary of their terms and conditions.

Definitions

The following definitions apply for the Terms and Conditions of Walkabout Motorhomes NZ:

 * The Supplier means the operator of Walkabout Motorhomes NZ.
 * The Client is also referred to as the hirer (s) or renter (s).

Standard Terms and Conditions

DEPOSIT
A deposit is required to secure a booking, the amount of which is shown at the time of booking. The deposit is only processed upon confirmation.

Full payment for the balance of hire charges must be made 40 days before hire commences.

Cancellation fees will apply as follows .
The deposit is non-refundable. In addition to forfeiting your deposit, the following charges will apply:
35-45 days: no further charge
26-34 Days 25% of total reservation cost.
16-25 Days -50% of total reservation cost.
1-15 Days -No Refund
There is no refund for late pick-up or early return of vehicle - no exceptions

TRAVEL INSURANCE
We strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases, this will cover any losses incurred if you are forced to cancel your booking.

DAILY HIRE CHARGES
The daily hire charges include unlimited kilometres and GST (15%) charges. All charges are calculated on a daily basis, not a twenty-four hour day. Vehicles are available at 7.00am on the day you commence you hire and must be returned by 4.00pm at termination unless prior arrangements are made.

During peak months Dec till April min hire can be 18 days for some models One way hires normally 21 days .

DRIVERS REQUIREMENTS AND LICENCE
All drivers must be 25 years of age or older and hold a current valid drivers licence, to be produced at the start of the hire. An international or approved overseas licence is acceptable. No special licence is required to drive Walkabout Motorhomes in New Zealand. Please note: NZ laws are Drivers Licences must be in English. If a vehicle is driven recklessly walkabout has right to impound vehicle at any time .
Vehicles involved in an accident where hirer is driving dangerously and damage to vehicle occurs -no refunds for unused days if hirer not at fault then walkabout will endeavour to get you back on the road the best that they can .

INSURANCE
A compulsory insurance charge of NZ$20.00 per day covers your hire vehicle for windscreen breakage and, Flat Tyres and public liability insurance the hirer is liable to pay a bond which is compulsory in the event of an accident or damage done to the vehicle. PLEASE NOTE you are advised to arrange your own insurance to cover your own personal possessions (not covered in this insurance).

BOND
All hirer's are subject to a Vehicle Security Deposit from NZ$2000.00 including GST for Mitsubishi Motorhomes and ($3500 Bond for all 2014 Fiat Campervans ), which is payable 72 hours before the hire and can be paid by credit card. Walkabout Motorhomes NZ will be in contact with you directly to arrange collection of the bond. Any currency fluctuations are not the responsibility of Walkabout Rentals.The bond is FULLY REFUNDABLE providing the vehicle has not been in an accident or damaged in any way and is clean and tidy, waste tanks emptied and the fuel tank is full upon return. No refunds can be given for any unused portion of your holiday. Pets & Surfboards are not permitted in any vehicles.

FREE DELIVERY
All vehicles will be delivered to airport or Hotels for your convenience

ALL VEHICLES ARE NON-SMOKING

ONE WAY RENTALS
One way rentals are available at no extra charge if the commencement of the hire is Auckland and finish in Christchurch, or start in Christchurch and finish in Auckland and the minimum rental period is 21 days. (Excludes specials advertised ) Pick up Auckland and drop of Wellington for 21 days with a $490 relocation fee. Pick Up Christchurch drop of Wellington for 21 days with a relocation fee of $690 - (these rates are subject to change without notice) 

LIABILITY
In the event of any unforeseen circumstances or breakdowns. Walkabout Motorhome Rentals (NZ) Ltd ,can only be liable for up to the maximum amount of your daily hire .

ROAD RESTRICTIONS
ALL Vehicles can only be driven on sealed/bitumen roads, Vehicles are not permitted on the following roads:
Ninety Mile beach (Northland)
Skippers rd (Queenstown)
North of Colville township (Coromandel peninsula)
Vehicles are not permitted on ski roads

ADDITIONAL EQUIPMENT
To be booked at time of reservation:
4 str picnic table = NZ$22.00 per rental
child /booster seat = NZ$35.00 per rental
colour tv (3 berths) = NZ$65.00 per rental
Picnic chairs = NZ$11.00 per rental
Chemical toilet (3 berths) = NZ$35 per rental

EQUIPMENT SUPPLIED IN YOUR MOTORHOME
Plates, bowls, mugs, cutlery, bottle and can opener, cooking utensils, mixing bowls, ice cube tray, chopping board, kettle, frying pan, saucepans, teapot, toaster, dish cloth, microwave cookware, bucket, hose, dustpan and brush, pegs, pillows and pillowcases, sheets and duvets, towels and tea towels, toilet paper, toilet chemicals, gas lighter, and fire extinguisher, also a full LPG gas bottle.

Terms of booking on this website

The following terms relate to the booking service provided to you by Motorhome Republic. The booking service includes the Motorhome Republic site, the software associated with the site and the facility to enter into transactions with certain parties whose content appears on the site. You agree to these terms with us in respect of the booking service, in addition to the terms of your rental above which apply directly between you and your chosen third party travel provider (“Third Party Provider”).

Information disclaimer

The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a Third Party Provider’s error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage or for any accident, injury, delay or loss of enjoyment arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

Your rental and use of a vehicle booked through our site will be governed by the terms of the rental agreement with the Third Party Provider. The rental agreement and any other documentation provided to you by the Third Party Provider is between you and the Third Party Provider and we will not be liable to you or to any third party in any way in relation to that agreement or your vehicle or rental service where your booking has been properly processed by us. We are not responsible or liable to you for (i) the acts or omissions of the Third Party Provider in respect of your booking or in the course of delivering the rental service to you; or (ii) any disputes in respect of your booking with that Third Party Provider or that service, except in each case to the extent that responsibility for those matters may be imposed on us by applicable law. While we will make reasonable efforts to ensure we are representing only reputable Third Party Providers, we make no warranty about the fitness suitability of any Third Party Provider product or service and will not accept responsibility for the quality fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant Third Party Provider at the earliest possible time. This will allow the Third Party Provider to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our Third Party Providers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a Third Party Provider. Where we are liable to you terms and conditions, our total liability to you will be limited to (at our option) resupply of the booking service provided to you or the dollar amount of the deposit we received from you in relation to your booking. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information

To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will availability confirm your booking email you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed. A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the Third Party Providers terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date. If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure

In booking on this website you acknowledge that we disclose your information to your selected Third Party Provider in order for them to provide the requested rental services to you.

Amendments

Please note that some Third Party Providers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the Third Party Provider. In addition to the alteration policy of the Third Party Provider stated in their terms, the following charges will apply in respect of our booking service relating to that amendment: Motorhome rental alterations (all charges stated in local currency): 25.00 The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive

Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A Third Party Provider can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund and Cancellation Policy

We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds, credits or cancellation charges that apply are detailed in the terms and conditions of the Third Party Provider of your selected vehicle. In the event you are unsatisfied with our booking service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the Third Party Provider.

Sometimes a booking may need to be cancelled because of circumstances beyond either party’s control. For example, a weather event, public health event (including epidemic / pandemic), medical emergencies, strike, terrorist act, governmental, regional or local authority restrictions (such as restrictions on movement due to the COVID-19 pandemic) or a change in law). If this occurs, your entitlement to a credit or refund will be as provided in your Third Party Provider’s terms and conditions.

You agree that you will raise and resolve any dispute over refunds or cancellations in respect of your booking (whether initiated by you, the Third Party Provider or by circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) directly with the Third Party Provider. Once you have made payment for your booking, you must not seek to reverse or cancel such payment through your card issuer or its agents without our prior consent.

We shall only be liable to provide a refund to you (whether that cancellation is initiated by you, the Third Party Provider or due to circumstances beyond the reasonable control of either party, including as a result of government travel restrictions, the COVID 19 pandemic or the insolvency of your Third Party Provider) to the extent that we actually receive a refund from the relevant Third Party Provider. Where refunds are due to you from a Third Party Provider, we will provide reasonable assistance to you in claiming such funds from that Third Party Provider. In that situation, you authorise us to seek such refunds from the travel provider directly and on your behalf.

Where a refund is applicable, the turnaround time from the date of your request for refund to the date you are provided with your refund may take up to 12 weeks. This is beyond our control.

We are not responsible (including in negligence) to you for any failure or delay on the part of any Third Party Provider in providing travel products to you where the booking has been properly processed.

This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Walkabout Motorhomes NZ Insurance

INSURANCE
A compulsory insurance charge of NZ$20.00 per day covers your hire vehicle for windscreen breakage and third party property,Flat Tyres and public liability insurance The hirer is liable to pay a bond which is compulsory in the event of an accident or damage done to the vehicle.

PLEASE NOTE you are advised to arrange your own insurance to cover your own personal possessions (not covered in this insurance).